ISA Offers

IG Stocks & Shares ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.9/10Very good

Based on 746 customer reviews and our expert analysis

  • Good Money Guide experts rate IG Stocks & Shares ISA highly, noting its excellent market access and user-friendly platform. While it offers a low-cost ISA with no commission on trades, some experts suggest that there are cheaper alternatives available for standalone investment platforms.
  • Across 746 user reviews on Good Money Guide, averaging 4/5, customers frequently highlight the platform's ease of use, reliability, and comprehensive range of investment options. Many users appreciate the seamless integration of crypto and traditional investments, while some express concerns about occasional technical issues during trading.

IG Stocks & Shares ISA Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated IG Stocks & Shares ISA across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Established stock broker
  • Low-cost ISA
  • Lots of investment options

Cons

  • Also offers high-risk products
  • Other ISAs are cheaper
See full expert review

Our verdict

IG offers an excellent all round stocks and shares ISA account if you want to invest in shares, ETFs and pre-made portfolios in a tax-free wrapper. You have the option of investing in UK, US and international shares, as well as funds and ETFs. Or, if would rather have the professional help build an investment ISA for you, IG has Smart Portfolios that cover different levels of risk and potential return. Capital at risk.

Is IG A Good Stocks & Shares ISA Account?

Yes, if you want to invest in shares, ETFs and pre-made portfolios in a tax-free wrapper, IG offer a stocks and shares ISA. If you want to combine your short-term trading with some longer-term investments, you can have both on IG. If I'm completely honest, there are better stand-alone investment platforms that offer ISAs like Interactive Investor, where you pay a flat fee for all your accounts as opposed to IGs quarterly custody fee. But for tax-free trading (spread betting) and tax free investing (ISAs), IG has a very good offering.

Fees: IG has removed dealing fees so you don't pay commission when you buy and sell UK or US shares in your ISA. IG charge £24 per quarter in custody fees for an ISA account, but this is waived if you trade at least 3 times per quarter.  Smart Portfolio fees are 0.5%, capped at £250 per year. Fund management charges are 0.13% and transaction costs are 0.09%.

IG offer a very cheap way to include US stocks directly in your investment ISA. But, if you prefer not to trade in individual equities you can take advantage of and invest in a range of Smart Portfolios that are selected and managed by BlackRock on IGs behalf.

There is zero commission on US stock and UK share trades.

Market Access: Brilliant - whenever I am writing a "how to buy shares in..." guide I always check IG first as they have about the broadest range of shares to trade as possible. Fairly limited on investment funds, but they also have Smart Portfolios for investors who want a pre-built managed investment portfolio.

App & Platform: Superb, I've been using and comparing IG for over 20 years and they have always had and continue to produce some of the best investing apps and platforms.

Customer Service: Great if you're a big customer as you get a personal account manager. I've had a few issues trying to phone and get help in the past, but most things can be fixed online.

Research & Analysis: IG always produces great research from analysts like Chris Beauchamp, who was in our Quiz of the Year. Plus IG has lots of educational guides and the platform has integrations from Reuters and other news sources. IG's social channels are worth following too for daily market commentary.

Customer reviews for IG

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.0Very good

Based on 746 reviews

  • Excellent38%
  • Very good36%
  • Basic18%
  • Poor5%
  • Bad3%
Read customer reviews

Very good platform. No means...

James Andrews ·

Very good platform. No means of comparison with others.

Expensive does not put customer...

Graham Buckingham ·

Expensive does not put customer first

Decent value

Patrick Morris ·

Decent value

Good

Graeme watson ·

Good

Good platform, easy to use

Oliver Tomahawk ·

Good platform, easy to use

Very intuitive platform - easy...

Roger Doery ·

Very intuitive platform - easy to use

Not good customer service

YADI JAYRAN-NEJAD ·

Not good customer service

excellent

keith stephenson ·

excellent

good

Nick Gregory ·

good

No comment

Gary Towner ·

No comment

Easy to use and good...

David Mark Chester ·

Easy to use and good coverage of stocks / indicies / currencies to trade

Comprehensive and easy to use

David Marsh ·

Comprehensive and easy to use

great choice of markets, easy...

ashley smyth ·

great choice of markets, easy to use but quite expensive

Ok

Eric kenelm ford ·

Ok

Excellent

Shane Stanley ·

Excellent

Good all round

Cecil Frank Scott ·

Good all round

Inconsistent and not particularly helpful

John Denmark ·

Inconsistent and not particularly helpful

Very good multi-account trading -...

Colin Sills ·

Very good multi-account trading - Shares, ISA and Spread

No View

Robert Wedgbury ·

No View

Excellent educational material and tools...

Matt Jones ·

Excellent educational material and tools available.

We rate IG as a very good Stocks and Shares ISA provider. Infact, IG launched a “Fat Cat Index”, designed to show how much UK investors may be overpaying in Stocks and Shares ISA fees and compared to its own ISA as a lower-cost alternative.

According to the IG index, 52% of UK investors are currently using one of the 12 most expensive platforms.

For active investors making around six trades per month, the average annual overpayment is estimated at £515 compared with lower-cost providers. On the most expensive platform, the gap rises to £922 per year. Over a typical 40-year investing lifetime, that could amount to almost £28,440 in avoidable fees, before factoring in the lost impact of compounding.

Even less active investors are paying more than they need to. Passive investors could be overpaying by an average of £263 a year, while those making three trades per month may be paying around £357 more than necessary.

Nearly half (47%) say they have never calculated their total platform fees, and the same proportion admit they find fee terminology confusing. Despite this, 55% believe they are already paying the lowest possible costs. Meanwhile, 48% say they hesitate to switch providers due to the perceived hassle involved.

Michael Healy, Managing Director for UK & Ireland at IG, said: “Most retail investors in the UK are being ripped off, paying hundreds of pounds a year in fees for a service they could access for far less by switching platforms. Even small differences in fees can make a huge impact over a lifetime.”

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