Freetrade Customer Reviews
Pros: The app Pros: Free trading Cons: Option trade Pros: Very intuitive and easy to use Cons: Keep expanding the range of new stocks listed Pros: The cheap fees Cons: Have company information included on their app Pros: Easy to use, so easy. Good dashboards Cons: Reduce fees for users who max isa. Provide stop loss functionality. Pros: Quick, fast. They talk to you at a young-professionals level Cons: Possibly look at a unique UX function, showing a detailed spread of your portfolio in a creative way Pros: easy to use Cons: Free isa account, more stocks, more info on stocks Pros: Free trades, referral scheme, stable app Cons: Build a web platform, add features for more intermediate investors. While I am early in my investment journey, I can see a time where I outgrow Freetrade and move to a more complex platform. Probably wonÔÇÖt do this if more advanced tools and a web platform are at my disposal. Pros: Ease of use Cons: Desktop platform and more information about shares on the app Pros: Simple, easy to use, open, transparent about the future Cons: Needs better stock coverage for overseas markets and AIM Pros: UI Cons: have more stocks on the platform Pros: How easy it is to use their platform Cons: They are constantly striving to make their service number 1 Pros: Good value Pros: App Cons: Customer service Pros: Easy to use Cons: Have more US and UK Stocks Pros: Great community Cons: Better graphs and charts Pros: Good UI Cons: More stocks and limit orders Pros: Investing Pros: Easy to use and very easy to communicate with Pros: Customer service and their layout Cons: More investing data on stocks Pros: Great customer service, amazing app to use and super simple way to start investing. Cons: More educational material Cons: Nothing Cons: More stocks Cons: Please include an option for a more usable share price interface. The current one is way too simple, which puts me off using the platform This platform has made it very easy and much cheaper to invest. I like the app and find the community aspect (and forum) really helpful and interesting too. Definitely recommend! Keep it up and keep adding stocks! Great progress considering the amount of resources used! A steady and careful approach, great customer interaction, dedicated team and devoted community. Best app ever! I hope Freetrade spread across the world. After using multiple competitors to invest in, I can truly say I was blown away from Freetrade from my initial download right through to topping up my account. All instructions were straight forward and visually pleasing, refraining from using jargon to deter people from using the platform. When a slight mishap occurred with regards to send money to my account, there live chat was my first point of call and I got into contact with Vicky a customer service rep straight away. She put my mind at rest as I thought I lost money before I had even started investing it (thinking I’d send it to a wrong account). The customer service reps responded quickly and got my account sorted immeditately. I already know that this is going to be revolutionary. A business that looks after it’s customers (and treats them like family) is one that does well in this day and age. Ill happily recommend this to all my friends and family, and people I meet. Keep it up FreeTrade. ƒæìƒÅå Freetrade is making investing accessible by lowering fees to as low as nothing the app is great and constantly getting better whilst taking advice from the community that uses it. Could not recommend enough! Freetrade has completely changed the way I invested and save. I’ve invested using other platforms before but the fees are off-putting. Freetrade’s customer service is fantastic and they generally listen to ideas and feedback. I can only see this company getting bigger and even better with time. Love it. Great user interface and so easy to buy / sell! Easy to use, free trading platform that opens the door to the everyday person that would otherwise be scared of investing in stocks/shares due to its perceived barriers around know-how, time & cost. Already a great app but can’t wait to see this puppy grow with functionality and more share options. The future is bright for Freetrade Tried several platforms before and was always discouraged by the prohibitive fees. Thank you Freetrade for enabling me to build a saving portfolio ItÔÇÖs great to finally see a financial company thatÔÇÖs tailoring their roadmap on the customer needs and feedback. While changing literally pennies for their services. I hope freetrade will spread across the world so old style banks will be scared This is a fantastic app. It introduces trading to new demographic of customers. You can invest with small capital and the fees are minuscule in comparison to other companies. People with smaller investment capital no longer feel that they are excluded from the world of investment since Freetrade came to life. Your profit is not eaten up by fees like with most retail brokerages. The app is very easy to use and they continuously add new options to invest in. Everything is very clear and easy to understand and Customer Service is very helpful. I enjoy using Freetrade, tell all my friends about it and look forward to what investments options will be added next. Best broker currently in the UK Slick app and so easy to use and understand for a novice investor. Makes the whole process interesting and enjoyable! Really shaking up the market and opening up investing up to a new generation at a price point that will make other providers get off their arses Freetrade staff and their service are beyond perfect! They helped me from beginning to end on starting my account, and understanding how to use their service! I would recommend Freetrade to everyone that wants a great service! Brilliant idea, just want the market needs! The only reason you wouldn’t love FreeTrade is if you’ve never used it! Excellent simple platform. Accessible but with enough features to start with. Very receptive dev team!! Simple fee free stock broker that looks great and is easy to use. Phenomenal app really changing the face of the investment industry and opening it up to everyoneÔÇÖ. Really excited to see what else freetrade delivers this year. Best app I have come across and the team is exceptional. Can’t wait to see how this app will imrpove for the future Great user experience. They just opened such a complicated market to the general public. That’s amazing. Top service. Clear, easy to use interface. Excellent costumer service. Makes investing easy. Well designed & easy to navigate. Outstanding. Simples. Fantastic app. The platform shows real promise for the future Great product, simple and seamless trading for free. Incredibly engaging customer service as well and adding increasingly to the universe of stocks and funds I can invest it, which will make it my platform of choice for my personal stock portfolio Best trading platform!! Hands down my favourite app. Super easy to use, great customer support and cheap! They have a solid foundation, and I think this will grow into one of the best investment apps. The fee structure is great for those saving for the long term in an ISA – flat fee of ┬ú3 a month, no percentage fees, low fx fees for US stocks, and access to all the global indices, and all the brand names you’ve heard of in US and UK markets. Low cost trading app with a pleasant interface. What more could you ask for? They have a solid foundation, and I think this will grow into one of the best investment apps. The fee structure is great for those saving for the long term in an ISA – flat fee of ┬ú3 a month, no percentage fees, low fx fees for US stocks, and access to all the global indices, and all the brand names you’ve heard of in US and UK markets. Low cost trading app with a pleasant interface. What more could you ask for? Amazing platform. Perfect for first time traders, looking forward to the future of this company Brilliant app after having been going for a short space of time. New features added all the time and investible universe is going to grow very rapidly very soon As someone who only has capacity to invest ┬ú100 a month in the stock market, freetrade is a gamechanger. I lose no money to, and I can choose which specific stocks I want to put money into, without being beholden to an overly complex portfolio from a roboadvisor. Simply easy, no huge fees. Easy and straight forward!! Amazing app and amazing community. Love the refreshing look and feel and the option for alpha instant trades. I think what Freetrade are doing is amazing. ItÔÇÖs so simple, intuitive, and necessary. The platform Freetrade have created allows young people to take that first step into investing and learning more about financial wealth. ItÔÇÖs fun, itÔÇÖs simple, itÔÇÖs safe. It affords anyone the peace of mind to start investing. Its not confusing or overly complicated. ItÔÇÖs made investing fun again, I think itÔÇÖs brill Easy to use, low fees, great customer service and listening to users! Would recommend to anyone looking to begin or build their investments! Fantastic platform which is very easy to use and offers incredible value by making free trades. Amazing app, no fees, no brainer Best app for zero commission Just what UK sharetrading needs. Easy to use, low cost, great customer service and only going to improve from here. I especially like the ethos to get less experienced and smaller scale investors started. Best way to buy shares with zero commission Just what UK sharetrading needs. Easy to use, low cost, great customer service and only going to improve from here. I especially like the ethos to get less experienced and smaller scale investors started. Just what UK sharetrading needs. Easy to use, low cost, great customer service and only going to improve from here. I especially like the ethos to get less experienced and smaller scale investors started. Friendly, transparent, user experience is great! Amazing mobile application, free and fast to use. Couldn’t want much more (other than fractional shares). UI is easy to understand and simplifies the investmenting experience for all There’s room for improvement, especially when looking at similar apps like Robinhood. However, the start Freetrade has made is quite incredible and with the available option of no-fees it really is a game changer. CouldnÔÇÖt make trading more open and more simple than it does. Love this app. Low cost trading. Starting to build up a nice portfolio across multiple stocks. The best out there Love how easy and simple it is to use. More importantly fees are ultra low or free!! IÔÇÖm incredibly honoured to call this my broker.Investments are made easy with Freetrade and you can even open an Isa for free.All this add ups to their design and intuitiveness.I will recommend 100% .Thank you for make this possible and affordable for everyone. Amazing company. Has changed the way I look at my finances and given me the confidence to invest and make every penny count The new innovating freetrade account is one of the best brokerage IÔÇÖve seen or used. And the potential is sky high and look forward to the freetrade journey I will experience. Great app, really love the design and usability of it. I’ve always wanted to invest on the market but never really found a good way of doing. The most convenient way to start investing with great customer support! Freetrade is a brilliant platform, bringing investing closer to people in a user-friendly, engaging and fun way. Simple to use, great customer service. 5 Stars! Excelent trading platform with no fees! Very simple to use app, with an easy interface to use and options and fess easy to understand. I have been very happy with the user interface and ease of use, it has made reading simple and accessible. Freetrade is a terrific product with a huge future. Great team behind the company and excited to see what they have in stall! Fee free share trading – whatÔÇÖs not to like?! A modern, more fruitful and fun way of saving money. ItÔÇÖs very rare to find a Free Investment platform with a great interface and ease to use but FREETRADE have hit a home run on this one. It wonÔÇÖt be long before this app blows up and is the most popular investing app for investors. They have a fair way to go to make the app perfect but for a start up their product is already immense and will only get better! Freetrade has allowed me to invest in my favourite companies easily and without huge costs. Customer service is great, always get a reply within the app and problem solved. By far the best digital platform for investing out there. Excited about whatÔÇÖs to come Amazing app best one ever createdTell us what you think of this provider.
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Freetrade Expert Review
Freetrade Won Best Investing App In The Good Money Guide Awards
Provider: Freetrade
Verdict: Freetrade has shaken up the UK retail investment market in recent years. Offering zero commissions on share trades, it has been stealing market share from legacy investment platforms with lower costs and better app functionality.
Is Freetrade a good investing app?
Yes, Freetrade is a great investing app for those with a small amount of money who want a very low-cost way to start investing in UK and US shares and ETFs. As your portfolio grows you can upgrade for better execution and data. It’s most suited to medium and long-term investing.
Freetrade is one of the original and biggest commission-free investing apps in the UK. It now offers, GIAs, ISAs and SIPPs to over 1.5 million UK & European investors. It is possible to have a free account with end-of-day orders and limited stock data. Or you can upgrade to either a “standard” or “Plus” account for tax-efficient accounts, web access, reduced FX charges and most stock data.
Freetrade also won “Best Investing App” in the 2025 Good Money Guide Awards.
Freetrade offers a ‘freemium’ share dealing service and it’s mission is to get everyone investing by making it simpler and more affordable.
Founded in 2016, Freetrade launched its iOS app in the UK in October 2018, and since then it has grown at an impressive pace.
Freetrade’s popularity stems from two key features: commission-free trading for shares and exchange-traded funds (ETFs), and the ability to buy fractional US shares. These features have made investing more accessible and cost-effective, especially for beginners.
It’s worth noting that Freetrade won the 2021 Good Money Guide award for ‘Best Commission-Free Stockbroker’. It also won the 2019 Good Money Guide ‘People’s Choice’ award.
Pricing:
With Freetrade you can buy stocks with zero commissions.
However, if you’re buying US or European stocks, you’ll need to pay foreign exchange (FX) fees. These fees vary depending on the ongoing plan you choose.
There are three options when it comes to plans. These are:
Freetrade Basic – Free
Freetrade Standard – £4.99 per month billed annually or £5.99 per month billed monthly
Freetrade Plus – £9.99 per month billed annually or £11.99 per month billed monthly
As for how Freetrade’s fees compare to other platforms, they are pretty competitive. But there are lots of variables to consider here including the type of plan you have, the type of stocks you invest in (i.e. UK vs US stocks), and how many trades you make per month.
If you just wanted to buy a few blue-chip UK shares within a General Investment Account, you could potentially pay no fees at all (you would have to pay Stamp Duty on trades).
However, if you wanted to buy and hold UK shares in a stocks and shares ISA, you would be looking at annual charges of at least £59.88.
That’s not particularly high but it can be beaten. AJ Bell, for example, offers an annual charge of 0.25% for ISAs and this is capped at just £42 per year (this doesn’t include any trades).
Market Access: In terms of accounts, Freetrade offers three options, a General Investment Account, a Stocks and Shares ISA and a SIPP (Self-Invested Personal Pension). But, to open a stocks and shares ISA or SIPP you need to sign up for a premium plan.
Pros
- Zero commission
- No fees for a basic account
- Fractional shares
- UK Treasury Bills
Cons
- App only on the basic plan (no desktop)
- 0.99% FX fee for the basic account
- Relatively early stage company
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Overall
4.1Freetrade Facts & Figures
| ⬜ Public Company | ❌ |
| 👉 Number Active Clients | 1,600,000 |
| 💰 Minimum Deposit | £1 |
| 💸 Client Funds | n/a |
| 📅 Founded | 2018 |
| Account Costs | |
| Investment Account | £0 |
| SIPP | £11.99 per month |
| Stocks & Shares ISA | £5.99 per month |
| Junior ISA | ❌ |
| Lifetime ISA | ❌ |
| Dealing Costs | |
| UK Shares | £0 |
| US Stocks | £0 + 0.99% FX (basic) |
| ETFs | £0 |
| Bonds | ❌ |
| Funds | ❌ |
Freetrade News
Freetrade Plus Accounts Can Earn Up To 5% Interest On Uninvested Cash
Commission-free share trading and investing app Freetrade’s new cash investment facility which offers easy access and attractive interest rates now pay up to 5% for Plus account holders. This is 0.5% more than the 4.5% current Bank of England Interest Rates. However, there are limitations: The high rate of interest only applies up to £4,000
Can you buy fractional shares on Freetrade?
Yes, you can buy Fractional shares on Freetrade. With fractional shares, you can buy a fraction of one US stock. So, for example, you could buy one quarter of a share in Amazon. This can be handy if you want to buy a stock that has a high share price. For instance, if a stock
Is Freetrade Safe?
Yes, you can consider Freetrade to be trustworthy. Freetrade is authorised and regulated by the Financial Conduct Authority (FCA) in the UK. Meanwhile, all Freetrade accounts are covered by the Financial Services Compensation Scheme (FSCS), especially now they are owned by IG. I’ve been following Freetrade since its inception and test out the app every
Can you short on Freetrade?
No, you cannot short stocks on Freetrade, but you can still earn money from other people going short as the commission-free share trading platform has a share lending for its customers. Freetrade’s share lending program allows its users to lend out their eligible shares held in either a GIA, a general investment account, or SIPP,
Freetrade Investment ISA comes with a free share worth between £100 and £2,100
In this review, we look at Freetrade’s stocks and shares ISA offering, account options, fees and more. Whether you’re a beginner investor or an expert stock picker, our review will help you decide if Freetrade is the right investment platform for you. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker
Freetrade launches Gilt investing in 9 UK Government bonds
You can now buy Gilts on Freetrade, the investing app recently acquired by established stock broker IG. The great thing about adding gilts to a portfolio is that they are much lower risk than dealing in shares, and they are income-paying bonds backed by the UK government. Freetrade also launched UK Treasury bill investing, which
Investing in UK Treasury Bills on Freetrade with Adam Dodds, CEO
Freetrade has just launched UK Treasury Bills for their customers, which have previously only been available to UK investors in minimum order sizes of £500,000. So, I have a chat with Adam Dodds, the Freetrade CEO, about how to invest in UK Treasury Bills on Freetrade and how investors can benefit from them. With Freetrade
Freetrade’s valuation is cut by more than 60% from £650m to £225m
Freetrade the commission-free share investing app has undergone a dramatic cut in its valuation as it seeks to raise new cash through crowdfunding and is now valued at just £225 million. Freetrade has reduced its valuation ahead of a new crowdfunding campaign. In November 2021 the free share dealing service was valued at £650 million
Freetrade to start lending out customer shares to increase revenue
Commission-free share dealing platform, Freetrade, is venturing into the world of stock lending, a move that it says will help to support its low-cost trading and investing operations. Freetrade prepares the ground for a move into stock lending Freetrade has written to its customers introducing new terms and conditions which include a section notifying clients
Freetrade ticked off for Tiktok…
Freetrade, one of the fast-growing commission-free stock brokers claims to change the way we trade stocks and shares has been sanctioned by the FCA and is banned from social media promotions. Freetrade social media ban Freetrade has received a supervisory notice from the UK regulator which showed that Freetrade had been contacted by the FCA
Freetrade FAQ
Overall, Freetrade is a good platform that offers a broad selection of investments and very competitive fees and charges. But it’s not perfect. And it’s not going to be the right platform for everybody. As always, the best platform for you will depend on factors such as the size of your portfolio, the investments you like to own, and the extra features you are looking for.
Freetrade is an independent, privately-owned company.
No. While Freetrade offers zero commissions on trades, you still need to pay Stamp Duty, FX fees, and annual charges (if you choose a premium plan).
When you buy UK stocks with Freetrade, the company deducts Stamp Duty at a rate of 0.5%. This does not apply to investment trusts or shares listed on AIM.
The minimum investment with Freetrade is currently £2.
Yes, it does. But you can only access this with a ‘Plus’ account.
There is always investment risk when you buy shares or ETFs. So, if you trade through Freetrade, it’s possible that you could lose money. However, the platform itself should be regarded as safe. It is regulated by the FCA, and accounts are covered by the Financial Services Compensation Scheme (FSCS).
With Freetrade, customer assets are held in ring-fenced accounts. So, if the company goes bust, your assets will be returned to you or transferred to another broker. If you hold cash with Freetrade, you will be covered by the Financial Services Compensation Scheme (FSCS) up to £85,000.
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
To contact Richard, please ask a question in our financial discussion forum.
