AJ Bell wins Best Stocks & Shares ISA at the Good Money Guide Awards 2024

Best Stocks & Shares ISA - Good Money Guide Awards Winners 2024

AJ Bell won Best Stocks and Shares ISA for their broad range of UK and international shares, funds, bonds, and investment trusts, all offered on a low-cost platform.

AJ Bell Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.0/10Excellent

Based on 1,103 customer reviews and our expert analysis

  • Experts commend AJ Bell as an excellent full-service stock broker, highlighting its wide range of investment options and low account costs. They note the platform's strengths in pricing, market access, and customer service, all rated at 5.0/5, while pointing out high charges for phone dealings and foreign exchange fees for smaller transactions as drawbacks.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's user-friendly interface, responsive customer service, and transparent fee structure. However, some users express concerns about the app's functionality and occasional platform stability issues, indicating a need for improvement in these areas.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated AJ Bell across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis4.0

Pros

  • Wide range of investments
  • Low account costs
  • Discounts for frequent investors

Cons

  • High charge when you deal over the phone
  • High FX charges below £10k
See full expert review

Our verdict

AJ Bell is an award-winning, low-cost online investing platform for UK DIY investors. Founded in 1995, AJ Bell has grown to become one of the UK’s leading investment platforms. Today, it has more than 488,000 customers and assets under administration (AUA) of over £180 billion as of January 2026.

Is AJ Bell good for investing?

AJ Bell is an excellent full-service stock broker that offers a wide range of services for investors, including share dealing, fund investing, cash-saving services, and mobile dealing. It also offers a range of accounts including Stocks and Shares ISAs, Lifetime ISAs, Self-Invested Personal Pensions (SIPPs), dealing accounts, and investment accounts for children.

Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

4/5

David Sumners ·

Not for the smaller investors

RobertBessell ·

Not for the smaller investors

Clear understandable useful customer friendly

Norman Eccleston ·

Clear understandable useful customer friendly

best value

sukhbir kapoor ·

best value

No view, it is thru...

Rhoda Matthews ·

No view, it is thru a financial advisor

Hold a SIPP, Trade now...

Tony ·

Hold a SIPP, Trade now and again, good magazine. there Good

Very concise website able to...

Mark H Jones ·

Very concise website able to get straight to where you need to go, no trailing stop loss though.

4/5

Peter Brown ·

Decent platform with poor costs...

Bomy Gandhi ·

Decent platform with poor costs especially FX costs for US stocks

Good solid service but expensive...

Julian Hermele ·

Good solid service but expensive for overseas shares

Low fees

Chris Sheasby ·

Low fees

Simple to use, efficient and...

Roger Beal ·

Simple to use, efficient and improved value for money

Good

Richard John Day ·

Good

Extensive trades, adequate website, not...

Simon Alexander Spevack ·

Extensive trades, adequate website, not so epensive.

Great for isa

Robin Jones ·

Great for isa

great service

mark cortacans ·

great service

Reasonable

Tim Poole ·

Reasonable

No comment

Jackie Neill ·

No comment

Positive reduction in trading fees...

Steven Birney ·

Positive reduction in trading fees to remain competitive. Use app only rarely

Good quality site and service....

Peter Fullarton ·

Good quality site and service. Easy share purchase and selling activity with good records..

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