AJ Bell wins Best Stocks & Shares ISA at the Good Money Guide Awards 2024

Best Stocks & Shares ISA - Good Money Guide Awards Winners 2024

AJ Bell won Best Stocks and Shares ISA for their broad range of UK and international shares, funds, bonds, and investment trusts, all offered on a low-cost platform.

AJ Bell Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.0/10Excellent

Based on 1,103 customer reviews and our expert analysis

  • Experts commend AJ Bell as an excellent full-service stock broker, highlighting its wide range of investment options and low account costs. They note the platform's strengths in pricing, market access, and customer service, all rated at 5.0/5, while pointing out high charges for phone dealings and foreign exchange fees for smaller transactions as drawbacks.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's user-friendly interface, responsive customer service, and transparent fee structure. However, some users express concerns about the app's functionality and occasional platform stability issues, indicating a need for improvement in these areas.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated AJ Bell across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis4.0

Pros

  • Wide range of investments
  • Low account costs
  • Discounts for frequent investors

Cons

  • High charge when you deal over the phone
  • High FX charges below £10k
See full expert review

Our verdict

AJ Bell is an award-winning, low-cost online investing platform for UK DIY investors. Founded in 1995, AJ Bell has grown to become one of the UK’s leading investment platforms. Today, it has more than 488,000 customers and assets under administration (AUA) of over £180 billion as of January 2026.

Is AJ Bell good for investing?

AJ Bell is an excellent full-service stock broker that offers a wide range of services for investors, including share dealing, fund investing, cash-saving services, and mobile dealing. It also offers a range of accounts including Stocks and Shares ISAs, Lifetime ISAs, Self-Invested Personal Pensions (SIPPs), dealing accounts, and investment accounts for children.

Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Good from family ISAs

W. K. Raphael ·

Good from family ISAs

Easy to use

J L Arbuthnot ·

Easy to use

5/5

Roger Taylor ·

Cheap and straightforward. Poor on...

Mohammed Amin ·

Cheap and straightforward. Poor on foreign shareholdings.

.

Paul Gilbert ·

.

I am happy with the...

Robert Castle-Henry ·

I am happy with the service provided.

Good for SIPP. The FX...

Alex Barrett ·

Good for SIPP. The FX rates are TERRIBLE though

Very easy to use

Mark Stanfield ·

Very easy to use

Very easy to use and...

David Lawrie ·

Very easy to use and good customer support

User-friendly, nicely organised. Fund...

Murray Horrex ·

User-friendly, nicely organised. Fund fees get expensive, so buy ETFs.

Extremely professional and very helpful

Chris Hacking ·

Extremely professional and very helpful

Easy to use, fair value

Doug Fern ·

Easy to use, fair value

Works well, no issues.

Andrew Philpot ·

Works well, no issues.

Fantastic customer service

Peter Isard ·

Fantastic customer service

Could be improved. More...

John Thornton ·

Could be improved. More lesser-known US Stocks needed. Cannot put 'stop loss etc.' limits on non-UK stocks.

good value for trades, drawdown...

Martyn Thomas ·

good value for trades, drawdown straihjtforward

Good, efficient and does the...

Graham Hewitt ·

Good, efficient and does the job

ok

jacob carpenter ·

ok

well organised and cheap platform

MR MAYUR BILAKHIA ·

well organised and cheap platform

Easy to use and manage.

Stephen Martin ·

Easy to use and manage.

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