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Their online trading platform has MAJOR KNOWN ISSUES as admitted to me via email and experienced first hand.
It leads to day trades not automatically cancelling and releasing your money and your money being held until you complain and force them to fix it.
This has cost me a full night and half a days trading, not to mention hours of my time trying to have the trades cleared and funds returned for use.
Also, your stock holdings vanish from your account summary from time to time for no apparent reason.
Their customer service “team” are a complete joke. No-one can do anything except take a message. They have no after hours support of any kind even though they allow customers to trade 24/7 on world wide markets.
This is simply not good enough from a Stock Broker, and I will be ensuring the AFCA and ASX know about it.
Is amazingly awasome
With their low costs and wide variety of markets in all asset classes, they suit me the most. Especially for spread betting and trading forward contracts. I have compared spreads and I find those at CMC to be consistently the tightest. Excellent!
A better spread and a platform like tradingview or linked to tradingview or linked to it and that would be perfect but so far amazing customer service and no fees which helps.
Very good platform very good selection of markets. I’m looking forward to when they add options.
Excellent technology, no outages like I’ve witnessed at other brokers and great personalised customer service
Michael's webinar's are a great support and very educational, along with the companies excellent customer service and platform. CMC in my eyes is the best online trading company around.