- Experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its awards for being the best personal currency broker. They note the advantages of using TorFX for larger transfers, particularly for property purchases abroad, while mentioning that it may not be the best option for smaller transactions.
- Across 4733 user reviews on Good Money Guide, averaging 4.9/5, customers frequently praise the efficiency and reliability of the service, with many highlighting the excellent communication and personal touch provided by the staff. Users also appreciate the competitive exchange rates and the ease of making transfers, while a few mention that the service is particularly beneficial for larger transactions.
Customer Reviews
5/5
5/5
2/5
Pros:
Friendly
Cons:
Better reates
4/5
Pros:
Nothing really
Cons:
Nothing really as I donÔÇÖt use them but did in the past
4/5
Pros:
Quick transfers
3/5
Pros:
Exchange rate nt as good as currencies direct , but a far better deal than the bank most time, what I don’t like about TorFx is they will use a third party which costs you money and not a small amount, on top of there fees, they don’t tell you about this until the recipient receives the money R110 goes to a third party, that’s why I use currencies direct now no third parties at all
Cons:
Stop using a third party or inform you they will be using a third party with this transaction, as they don’t always use a third party, but most times perhaps its the time of the day???
5/5
Pros:
They provide a very personal service. I am a person and not a number when I contact them and they are friendly and helpful.
Cons:
I don’t think that can do anything better. They are ace.
5/5
Pros:
I have used them for nearly six years and have been v impressed with them. Any issues (and there havenÔÇÖt been many) are always sorted out quickly and efficiently
Cons:
The app can be a little unreliable at times but apart from that nothing
5/5
Pros:
Live rate and pairing are easy to find
Cons:
make it easier to view price predictions and market movements for currency pairs
5/5
Pros:
Professional and excellent customer care.
Cons:
All ok
4/5
Pros:
not sure
Cons:
communication
5/5
5/5
4/5
Pros:
Good rates
Cons:
Nothing
4/5
Pros:
Daily News
Cons:
Better Value
4/5
4/5
Pros:
personalised service
Cons:
availability improvement
4/5
Cons:
Show more easily daily rates
5/5
Cons:
Nothing I can think of.
3/5
Cons:
Give pensioners a discount and revisit old customets
Expert Review & Rating
TorFX Expert Review & Ratings: Updated 25/06/2026
Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Is TorFX a good currency broker?
Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
Should you send money abroad with TorFX?
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
-
Pricing
(4.5)
-
Market Access
(5)
-
Online Platform
(4)
-
Customer Service
(5)
-
Research & Analysis
(5)
Overall
4.7Leave A Review
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Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
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