TorFX Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.7/10Excellent

Based on 4,733 customer reviews and our expert analysis

  • Good Money Guide experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as “Best Personal Currency Broker” in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
  • Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.

TorFX Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.7Excellent

Our experts have rated TorFX across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform4.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
See full expert review

Our verdict

TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

TorFX Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
5.0Excellent

Based on 4,733 reviews

  • Excellent96%
  • Very good3%
  • Basic0%
  • Poor0%
  • Bad0%
Read customer reviews

Trustworthy

Jacky Brock ·

They discuss any worries and reassure you.
Very reliable.

Efficient

Lyn Medcalf ·

Contacted me if any questions, always on end of phone when needed and straightforward.

Reliable

Gary Franses ·

Gets the job done. Reliable. Trustworthy.

Reliable

Fiona Stuart-Wilson ·

The online facility for small currency transfers is swift and easy to use, and transfers are actioned very promptly. Unfailingly reliable.

Efficient

Ciaran Damery ·

Provides a good friendly service.

Simple process

Bruce Pooley ·

TorFx makes international fund transfers simple and economic

Excellent

Sean McLin ·

Suburb customer service. Great exchange rates.

Efficient

Neil Muirhead ·

Great communication throughout transactions. I place a currency transfer instruction and within minutes the feedback from TorX tells me what, when, to who and completed. Excelent and very efficient service

Totally reliable.

S Millar ·

I use Torfx for transfers to family members: the method us easy and swift.

Very professional staff.

Lee Martin ·

Great exchange rates and fast transfers.

efficient

Olive Maguire ·

Competitive rates and transactions carried out efficiently and swiftly.

Reliable

Scot Donaldson ·

Gives good rates and moves the money quickly

responsive, efficient

john harman ·

I use TorFx for transferring funds and Fx. I can almost always get in touch with my Tor contact within minutes, and if not then someone else will reply to my query. I don’t know of another service provider tat does it better. I always have the impression that they are working for me, on my behalf.

Real

R V Hocking ·

As an elderly customer if I can’t handle the online aspects I can talk to a real human being to get my business transacted.

Informative and efficient

Chris Evans ·

Guides and instructs client through the transaction process

Great

Robin Turner ·

My transfers

Personal service

Julia Stone ·

As a newcomer to transferring money I was guided through the whole process seamlessly. Excellent rates too

Excellent

Audrey Cobbledick ·

It kept us up to date with a large currency transfer

Efficient

Jacqueline Langford-mycock ·

Quick and efficient service. Good rates for converting money. Always someone at the end of the phone, personal service

Efficiency

Andrew Hall ·

Use this company to transfer extra funds to Spain. They are very efficient fast reliable and have great exchange rates

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