
TorFX Customer Reviews
Tell us what you think of this provider.
Customer Service
TorFX Agents are always there when you need them and easy to deal with them.
Good customer service is a prerequist to achieving high efficiency in any organisation and this is obviously recognised by TorFX management
Another exceptional year for TorFX
Thank you for your support in making money transfer easy.
Personal service every time
I have a straight exchange account with TorFx which is now 12 years old. We enjoy a personal service by telephone from SA to Jamie Walsh whenever we need service
Great platform, competitive rates, reliable service
I’ve been using TorFX for a few years now as I have family members in different parts of the world. There are a few ways to exchange – by phone with your account manager or online, and they also have a great app which is very easy to use, you can pre-set your payee details, keep some currency in your account wallet, and you can keep track of exchange rates and send money on the app at the right time in an instant. My account manager Hannah explained everything very clearly to me initially and I’ve been using the app a number of times already.
Excellent service
Currency transfers over the phone are always professionally dealt with. I would recommend TorFX without hesitation.
With three of my family living overseas, TorFX have proved to be invaluable in providing easy money transfers to three different continents to cover birthday and Christmas gifts amongst other things.
I can reach the TorFX Cornish branch by email and telephone, and I have always been impressed over the years with their knowledge and speedy transfer dealings, plus their good rate of exchange.
TorFX is best๐๐๐๐๐
Always top exchange rates..what you see is what you get…no hidden commission deducted. Fast transfers..as easy as ABC to navigate TorFX website! Would recommend to anyone needing to use an exchange rate company!
This is the most efficient and friendly company I have ever dealt with, in any capacity
I bought my house in France 12 years ago, so that was my major transaction. Since then, I periodically transferred chunks of savings and for the past four years, my State Pension every three months, from Sterling to euros. It is so rare to deal with a company who never lets you down, whose staff (absolutely everyone I have spoken to in the past 12 years) are so friendly, knowledgeable and efficient. I honestly have never had the slightest hiccup with them and Brexit was seamless.
Excellent service
I have used TorFX regularly for several years to send cash to family living abroad. Their rates are better than other currency brokers. Live exchange rates are displayed on their website when I log in to my account. And supportive personal service is available by telephone, if needed.
highly competitive exchange rates with a very personal service.
The above points are so helpful and add such value – it really is the first choice from my point of view, in regard to currency exchange.
Excellence
Have been a customer of TorFX for around two years …throughout this time I have found them proactive, positive, willing to serve and providing exceptional customer service. Could not wish for better.
TorFX Expert Review
TorFX Expert Review: Best Currency Broker 2025

Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around ยฃ7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
-
Pricing
-
Market Access
-
Online Platform
-
Customer Service
-
Research & Analysis
Overall
4.7TorFX Facts & Figures
๐ฑ Total Currencies | 40 offered |
๐ต Min Transfer | ยฃ100 |
๐ฐ Max Transfer | No maximum transfer |
๐ Customers | 325,000+ |
๐๏ธ Founded | 2004 |
๐ฑ Transfers | ยฃ7.5 billion a year |
๐ข HQ | Cornwall, UK |
โ๏ธ Regulated | Yes – Authorised by FCA |
Account Options | |
๐ง Personal Transfers | โ๏ธ |
๐ Business Transfers | โ๏ธ |
๐๏ธCurrency Forwards | 24 months |
๐ธ Currency Options | โ |
๐ค Personal Service | Yes- rated highly |
๐ฑ Phone Dealing | Yes – superb service |
๐ Website | Visit TorFX |
TorFX News

TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career

TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and

Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after

Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
To contact Richard, please ask a question in our financial discussion forum.