TorFX Customer Reviews
Tell us what you think of this provider.
Efficient and Personal. Good Rates
A fast efficient service offering good rates. Very responsive for all my needs. Saved me a lot of money on transfers.
Gold Standard Service
Money Transfer
My account is just a Money Transfer.
I have now used TorFX for a few years.I have always used Hannah.I have transferred to my daughter in Australia also sent money ahead for when I have gone out there for long holidays.I have been very pleased both with the rate exchange & the simplicity each time.
Humanistic Financial Approach
My account with TorFX is one of International money transfer service. The handling of my enquiry from start to finish was impeccable with a caring professional attitude. I was scammed before and therefore very nervous transferring money to another country. TorFX explained their procedures thoroughly and advised me on an initial tester transfer before the bulk of my money. The best customer care is their communication with a ‘real person’ whenever I call. The call was not on longwinded choices or lengthy virtual assistant’s Help. Their website was easy to use and it kept me informed by email and tracking once I logged in. Whenever I have left a message or post a question a call back was quick with answers. There is not a single flaw with their customer care, speed of service, listening to what the customer needs are and a most personable service. I wholeheartedly recommend TorFX for The Good Money Guide Award.
Flexible Controlled Transfers Over Market Volatility
TorFX allows me to control the amount and the time of my transfers across multiple currencies, this gives me the opportunity to benefit from favourable currency fluctuations. The procedure is straight forward and help, when needed, is always available.
Easy straightforward & competitive
The App is so simple to use, & the rate always competitive.
Staff exceptionally helpful on the rare occasion needed especially Jamie.
Vg for me exchanging currencies
Resident of France
Brilliant customer service
I have used your services a couple of times and each time I experienced outstanding customer service
Best FX operation in UK
Initially I used TorFx for currency transfer for buying a property overseas and now use them for all currency transfers.
Provide great service levels on a personal level aligned to excellent systems and processes to make on line dealing easy; swift; trouble free and secure.
Most importantly they consistently offer great exchange rates which are far more competitive than mainstream banks.
Highly recommended
My first time transferring money online !
The Best Company to Deal With
I have used different companies to exchange money in the past but have found TorFX to be so much easier to make transfers, efficient , competitive and pleasant to deal with.
Excellent rates
Always have the best exchange rates, and customer service when needed
Currency exchange & tranfers
I find Torfx to be very easy to deal with. I also think their rates are quite competitive.
Just so good
I have a private account. The service you get with your own TorFX manager is excellent. I’m no youngster and my manager has helped me out on at least two occasions.
Recent purchase of euros
Ordinary account with Tor FX
Prompt efficient service good execution and good exchange rate
TorFX my favourite Foreign Exchange Company
I have a general account for either sending or receiving foreign currency. As someone who owns property abroad and receives rent, I have used TorFX numerous times in both sending large sums as well as receiving sums from abroad.
I also regularly send money to New Zealand but also have received large sums from New Zealand via TorFX. There has never been a problem and I have confidence in using this company year in and year out. Looking ahead I have large transactions from sale of property here in the UK and again I intend to use TorFX.
Excellent service
I have only used TorFX once so far but the process was easy and efficient and they offered excellent support and communication
TorFX are great!
TorFX are just great. They have handled my money transfers to my loved one’s in Australia many times and been so customer friendly, helpful, efficient and charged ‘no fee’. What more could you ask for. It’s so good to know I can do this for my Australian family’s birthdays and celebrations, as postage costs are just so extortionate now. I cannot afford to post a parcel that now costs the same as it’s contents. Thank you TorFX, you have saved me so much hassle.
Excellent
Quick efficient service when transferring money abroad. It’s very easy to either do online through our account or through our nominated agent. Rates are excellent and no additional charges
Outstanding service and very competitive rates
I have had a currency account with TorFX for a number of years. The level of service continues to be outstanding and professional. I have always found the rates quoted to be highly competitive
TorFX Expert Review
TorFX Expert Review: Best Currency Broker 2025

Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
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Pricing
(4.5)
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Market Access
(5)
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Online Platform
(4)
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Customer Service
(5)
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Research & Analysis
(5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News

TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career

TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and

Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after

Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.

