TorFX Customer Reviews
Tell us what you think of this provider.
First Class
I live in France and transfer money via TorFX, I don’t belong to the age of modern technology, therefore I am so very grateful to be able to speak to someone who understands my needs. Whoever I speak to is always very friendly and efficient, I very much appreciate this service and support.
Always helpful
When I transfer funds allowed under inheritance tax allowances I gt good, helpful and friendly help and advice
transfer service
Never get any problems with transfers from my UK Account to my Spanish account.
Fast and trusted service
Good rates, fast, efficient and friendly
A fast, efficient and friendly personal service. The rates are good too!
Kiwi money
Been transfering with Torfex for a number of years never had a problem easy to use
An excellent service
I use TorFX regularly to transfer money from my UK bank account to my Spanish account. Unlike other, especially financial, services, the system is quick both in terms of use and in terms of receiving the transfer in the new account. Further it is intuitive to use. I don’t have to keep asking myself the question “What do I do now?”
I am told to sauy both the good things and the bad things. But I have just spent 5 minutes trying to find something bad to say. And I failed.
Refreshingly good service
Foreign currency payments made to overseas suppliers along with transfer of funds to family members living abroad. Their service is accessible, helpful and efficient provided by friendly professionals, altogether a very refreshing experience.
No problems with money transfers
I have a account with torfex for the last 9 years monthly payment no problems
nothing to much trouble
easy to use excellent agents always ready to assist
Quick and Efficient
I have a bank account in Australia where we holiday every year to which I transfer money from UK. I was a loyal customer of CurrencyFair for many years until they changed their security system and I was unable to access my own online account with them despite several attempts at trying to resolve the problem. In frustration I looked online and found TorFX and after speaking to them I opened an account and was able to transfer funds almost immediately. I am impressed with the service, which was quick and efficient and hopefully we will have a long relationship going forward.
Sending dollars to the USA
I have a son and Daughter in law who live in the USA. Clearly it’s not much help sending them any monies that are not dollars. I have a current account with Lloyds and regularly send money to my family. I always find it very easy to send money and receive helpful and polite service when there are any difficulties. I recently sent money to my son, and didn’t realise that I was sending it to a defunct account. This was quickly remedied and I was then able to send it to the correct account.
Excellent professional advice and service.
I have a currency exchange account, which I have had for several years. After selling our property in Spain last year Tor Fx guided us through the process to bring funds back to UK. It was a very smooth transfer of funds from euros to gbp. Would highly recommend.
Best rates
You can not better rates than them, there customer care is excellent, with them its not about making money its about giving a 1st class service.
Easy to do a transfer.
I’ve always been given an excellent exchange rate. Completed with no hassle at all.and secure.
Really helpful
I have used TorFX about 20 times to change and transfer currency between the UK and Australia. The service has been really excellent, and I have always been pleased with the rates and timing achieved. I was especially grateful for the help I received the first time I did a transfer, which was for a big amount. I was really nervous about the risks esp since there had been bad publicity about another company in the press. TorFX were open and honest with me. They won my confidence and I have never regretted trusting them
GREAT Exchange Company
I highly recommend TorFX. They are an excellent company with very helpful staff who go that extra mile to make sure of customer satisfaction in an efficient and effective manner.
Excellent. Efficient and easy
Currency exchange
Best exchange company that I have ever used
I have used TorFX for nearly 10 years to transfer monies between the UK and Cyprus.
in that time TorFX have always given me great exchange rates and not once has a payment not gone through quickly and efficiently. If I time it right I can receive payment in my Cyprus bank the morning following the instruction to TorFX!
Everything is done on-line but at the same time there is a friendly team available if I need help.
Very helpful
Good rates
I have a currency exchange account which I use for paying my holiday rental accommodation in the USA the system working very well and is secure
TorFX Expert Review
TorFX Expert Review: Best Currency Broker 2025

Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
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Pricing
(4.5)
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Market Access
(5)
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Online Platform
(4)
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Customer Service
(5)
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Research & Analysis
(5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News

TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career

TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and

Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after

Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.

