interactive investor Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.2/10Excellent

Based on 1,125 customer reviews and our expert analysis

  • Good Money Guide experts commend interactive investor for its fixed account fee structure, which is particularly beneficial for medium to large investors, potentially saving them significant costs over time. The platform is noted for its excellent usability and comprehensive research offerings, although it is considered expensive for smaller accounts and lacks certain investment options like derivatives.
  • Across 1125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently highlight the platform’s ease of use, reliable customer service, and the attractive flat fee structure, especially for high-volume trading. However, some users express dissatisfaction with rising fees, clunky platform navigation, and issues with missing funds, indicating a mix of positive experiences alongside notable frustrations.

interactive investor Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated interactive investor across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Fixed account fees
  • Easy to use
  • Good research

Cons

  • No Lifetime ISA
  • Expensive for very small accounts
  • No derivatives for hedging
See full expert review

Our verdict

interactive investor (ii) offers fixed fee investing on a wide range of investments with a fixed fee account structure make them one of the most cost effective ways for people with large portfolios to manage their investments, ISAs and pensions. ii are expecially good for high value portfolios and those wanting access to small cap stocks.

What does interactive investor do?

Interactive Investor or II as its known is one of the UK’s largest self-determined investor platforms. II can trace its roots back to 1995 and the startup floated on the London stock exchange back in the year 2000 before being bought by the Australian business Ample in 2002. Today,  Interactive Investor is a owned by abrdn with assets under administration of more than £50 billion and 400,000 customers to whom II offers share trading and investment services including, ISAs SIPPs and share dealing, alongside research and analysis. Including model portfolios, selected funds and thematic investments.

Interactive Investor differs from other investment platforms as it charges a fixed account fee, rather than a percentage of the funds you have on account. Which, over time, could save you thousands in costs.

As a low-cost provider ii competes directly with the likes of Hargreaves Lansdown and AJ Bell offering general investment accounts, ISAs and pensions.

Pricing: Brilliant for medium and large investors, expensive for small accounts.
Market Access: You’ll be hard-pressed to find something you can’t invest in.
Platform & Apps: Very good, excellent data and usability.
Customer Service: They are massive and mostly online, but you can call them directly, generally good.
Research & Analysis: Loads, daily and weekly updates across all the asset classes they cover, with lots of analysts and opinions. No advice service though.

Does interactive investor pay interest on cash?

Yes, but only 2% for under £10k and you need at least £100k in your account to get their best rate of 3.25%. There are other brokers that offer better rates on uninvested cash, though.

interactive investor versus Interactive Brokers

interactive broker and interactive investor may sound similar but cater to different investor profiles and operate under different jurisdictions and cater for different types of investors.

interactive brokers is a US‑based global brokerage offering a wide spectrum of asset classes and advanced trading tools, often targeting active traders and professionals. interactive investor, by contrast, is a UK‑focused subscription‑based platform offering a fixed‑fee structure suited to medium‑to‑long‑term investors primarily in equities, funds, bonds, Gilts, ISAs, and SIPPs.

interactive investor employs simpler platforms with relatively basic charting tools, while interactive brokers features a more complex interface and lower per-trade costs but with more variable fees. interactive investor is better for large longer term investment accounts because of its simplicity, flat monthly fee and broad UK offerings, whereas Interactive Brokers suits users seeking global market access and sophisticated execution tools.

Can you buy Gilts on interactive investor?

Yes, ii supports investment in government bonds, including UK Gilts, via its platform. This is confirmed on the site, which lists bonds and Gilts as available investments .

interactive investor Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

3/5

GMG Awards Voter: [118249713437] ·

Pros:
Not really use

Cons:
don’t know

3/5

GMG Awards Voter: [118249588140] ·

Pros:
News services

Cons:
Price

3/5

GMG Awards Voter: [118249389988] ·

Cons:
.

5/5

GMG Awards Voter: [118249322484] ·

4/5

GMG Awards Voter: [118248784128] ·

Pros:
Simple

Cons:
Better designed platform -not compettiev

3/5

GMG Awards Voter: [118248744997] ·

Pros:
no thoughts

Cons:
most things

5/5

GMG Awards Voter: [118248433199] ·

Pros:
Great platform, with low fees for customers who have significant amount invested

Cons:
Quicker responses to basic questions via their website. Email you when they’ve responded, rather than having to login.

5/5

GMG Awards Voter: [118248289852] ·

Pros:
easy to use

Cons:
lower fees

5/5

GMG Awards Voter: [118248059719] ·

Pros:
Ease of use and news service

Cons:
Keep working on ease of use, Amending and updating stop losses could be easier

4/5

GMG Awards Voter: [118247988774] ·

Pros:
Reputable provider

Cons:
Trading credits expire each month forcing you to trade or lose the credit

4/5

GMG Awards Voter: [118247917532] ·

Pros:
Improving website and range of markets.

Cons:
Make it easier to find documents.

4/5

GMG Awards Voter: [118247906475] ·

Pros:
Access to portfolio valuation within ISA

Cons:
Do not know yet.

1/5

GMG Awards Voter: [118247904092] ·

Pros:
Nothing

Cons:
Improve customer support

3/5

GMG Awards Voter: [118247888594] ·

Pros:
easy useage

5/5

GMG Awards Voter: [118247611591] ·

Pros:
convenient

Cons:
lower annual fee

5/5

GMG Awards Voter: [118247590869] ·

Pros:
Access funds as well as shares

Cons:
Nothing

3/5

GMG Awards Voter: [118247573852] ·

Pros:
Functional

Cons:
Has recently introduced annoying restrictions e.g. forbidding American ETF investments

4/5

GMG Awards Voter: [118247558469] ·

Pros:
easy and value

Cons:
show historical individual trades and purchases

5/5

GMG Awards Voter: [118247479640] ·

Pros:
Higl level overview

Cons:
informtion provided via the app cold be better

5/5

GMG Awards Voter: [118247313173] ·

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