4.6
1,338 Good Money Guide users have given this provider a review rating of 4.6 out of 5 based on their genuine experience.
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Freetrade Customer Reviews & Expert Rating

  • Freetrade is highly rated in both expert and user reviews, boasting an impressive average of 4.6/5 from 1,338 user reviews. Users appreciate its commission-free trading model and user-friendly app, making it an attractive option for both beginners and experienced investors. The platform’s ability to buy fractional shares and its low-cost structure are frequently highlighted as key benefits.
  • Experts commend Freetrade for its innovative approach to investing, particularly noting its success in winning the “Best Investing App” award in the 2025 Good Money Guide Awards. They highlight the platform’s competitive pricing and the flexibility of its account options, although they caution that the basic plan lacks desktop access and has some limitations in features.
  • Users frequently praise Freetrade for its ease of use, with many noting the app’s intuitive design and straightforward trading process. However, some users express concerns about customer service responsiveness and the limitations of the free account, particularly regarding the range of available products and features. Overall, the sentiment remains positive, with many users valuing the low-cost trading options.

Graham @ 05/01/2019 11:53

1st May 2019

Easy to use, free trading platform that opens the door to the everyday person that would otherwise be scared of investing in stocks/shares due to its perceived barriers around know-how, time & cost. Already a great app but can’t wait to see this puppy grow with functionality and more share options. The future is bright for Freetrade

Graham

Rob @ 05/01/2019 08:26

1st May 2019

Tried several platforms before and was always discouraged by the prohibitive fees. Thank you Freetrade for enabling me to build a saving portfolio

Rob

Andrei Muraru @ 05/01/2019 08:46

1st May 2019

ItÔÇÖs great to finally see a financial company thatÔÇÖs tailoring their roadmap on the customer needs and feedback. While changing literally pennies for their services.

Andrei Muraru

tom stapor @ 04/30/2019 10:58

1st May 2019

I hope freetrade will spread across the world so old style banks will be scared

tom stapor

Viktoria Kubalcova @ 04/30/2019 10:25

1st May 2019

This is a fantastic app. It introduces trading to new demographic of customers. You can invest with small capital and the fees are minuscule in comparison to other companies. People with smaller investment capital no longer feel that they are excluded from the world of investment since Freetrade came to life. Your profit is not eaten up by fees like with most retail brokerages. The app is very easy to use and they continuously add new options to invest in. Everything is very clear and easy to understand and Customer Service is very helpful. I enjoy using Freetrade, tell all my friends about it and look forward to what investments options will be added next.

Viktoria Kubalcova

Liam Ferris @ 04/30/2019 08:53

1st May 2019

Best broker currently in the UK

Liam Ferris

Gary @ 04/30/2019 08:52

1st May 2019

Slick app and so easy to use and understand for a novice investor. Makes the whole process interesting and enjoyable!

Gary

Jamie @ 04/30/2019 08:50

1st May 2019

Really shaking up the market and opening up investing up to a new generation at a price point that will make other providers get off their arses

Jamie

Calvin McLeish @ 04/30/2019 08:08

1st May 2019

Freetrade staff and their service are beyond perfect! They helped me from beginning to end on starting my account, and understanding how to use their service! I would recommend Freetrade to everyone that wants a great service!

Calvin McLeish

Jack @ 04/30/2019 07:42

1st May 2019

Brilliant idea, just want the market needs! The only reason you wouldn’t love FreeTrade is if you’ve never used it!

Jack

Andrew M @ 04/30/2019 07:30

1st May 2019

Excellent simple platform. Accessible but with enough features to start with. Very receptive dev team!!

Andrew M

Luke Bebbington @ 04/30/2019 07:25

1st May 2019

Simple fee free stock broker that looks great and is easy to use.

Luke Bebbington

Maarten @ 04/30/2019 05:56

1st May 2019

Phenomenal app really changing the face of the investment industry and opening it up to everyoneÔÇÖ. Really excited to see what else freetrade delivers this year.

Maarten

Victor matu @ 04/30/2019 05:18

30th April 2019

Best app I have come across and the team is exceptional. Can’t wait to see how this app will imrpove for the future

Victor matu

Lorenzo @ 04/30/2019 05:15

30th April 2019

Great user experience. They just opened such a complicated market to the general public. That’s amazing.

Lorenzo

Dom @ 04/30/2019 05:10

30th April 2019

Top service. Clear, easy to use interface. Excellent costumer service. Makes investing easy.

Dom

Tom @ 04/30/2019 04:28

30th April 2019

Well designed & easy to navigate.

Tom

Tom Scowsill @ 04/30/2019 04:25

30th April 2019

Outstanding. Simples.

Tom Scowsill

Luke @ 04/30/2019 04:13

30th April 2019

Fantastic app. The platform shows real promise for the future

Luke

Julio @ 04/30/2019 04:11

30th April 2019

Great product, simple and seamless trading for free.

Incredibly engaging customer service as well and adding increasingly to the universe of stocks and funds I can invest it, which will make it my platform of choice for my personal stock portfolio

Julio
Freetrade Won Best Investing App In The 2025 Good Money Guide Awards
Freetrade Review

Provider: Freetrade

Verdict: Freetrade has shaken up the UK retail investment market in recent years. Offering zero commissions on share trades, it has been stealing market share from legacy investment platforms with lower costs and better app functionality.

Is Freetrade a good investing app?

Best Investing App 2025Yes, Freetrade is a great investing app for those with a small amount of money who want a very low-cost way to start investing in UK and US shares and ETFs. As your portfolio grows you can upgrade for better execution and data. It’s most suited to medium and long-term investing.

Freetrade is one of the original and biggest commission-free investing apps in the UK. It now offers, GIAs, ISAs and SIPPs to over 1.5 million UK & European investors. It is possible to have a free account with end-of-day orders and limited stock data. Or you can upgrade to either a “standard” or “Plus” account for tax-efficient accounts, web access, reduced FX charges and most stock data.

Freetrade also won “Best Investing App” in the 2025 Good Money Guide Awards.

Freetrade offers a ‘freemium’ share dealing service and it’s mission is to get everyone investing by making it simpler and more affordable.

Founded in 2016, Freetrade launched its iOS app in the UK in October 2018, and since then it has grown at an impressive pace.

Freetrade’s popularity stems from two key features: commission-free trading for shares and exchange-traded funds (ETFs), and the ability to buy fractional US shares. These features have made investing more accessible and cost-effective, especially for beginners.

It’s worth noting that Freetrade won the 2021 Good Money Guide award for ‘Best Commission-Free Stockbroker’. It also won the 2019 Good Money Guide ‘People’s Choice’ award.

Pricing: 

With Freetrade you can buy stocks with zero commissions.

However, if you’re buying US or European stocks, you’ll need to pay foreign exchange (FX) fees. These fees vary depending on the ongoing plan you choose.

There are three options when it comes to plans. These are:

Freetrade Basic – Free

Freetrade Standard – £4.99 per month billed annually or £5.99 per month billed monthly

Freetrade Plus – £9.99 per month billed annually or £11.99 per month billed monthly

As for how Freetrade’s fees compare to other platforms, they are pretty competitive. But there are lots of variables to consider here including the type of plan you have, the type of stocks you invest in (i.e. UK vs US stocks), and how many trades you make per month.

If you just wanted to buy a few blue-chip UK shares within a General Investment Account, you could potentially pay no fees at all (you would have to pay Stamp Duty on trades).

However, if you wanted to buy and hold UK shares in a stocks and shares ISA, you would be looking at annual charges of at least £59.88.

That’s not particularly high but it can be beaten. AJ Bell, for example, offers an annual charge of 0.25% for ISAs and this is capped at just £42 per year (this doesn’t include any trades).

Market Access: In terms of accounts, Freetrade offers three options, a General Investment Account, a Stocks and Shares ISA and a  SIPP (Self-Invested Personal Pension). But, to open a stocks and shares ISA or SIPP you need to sign up for a premium plan.

Pros

  • Zero commission
  • No fees for a basic account
  • Fractional shares
  • UK Treasury Bills

Cons

  • App only on the basic plan (no desktop)
  • 0.99% FX fee for the basic account
  • Relatively early stage company
  • Pricing
    (5)
  • Market Access
    (4)
  • Online Platform
    (4)
  • Customer Service
    (4)
  • Research & Analysis
    (3.5)
Overall
4.1
Tell us what you think of this provider.

Freetrade FAQ

Overall, Freetrade is a good platform that offers a broad selection of investments and very competitive fees and charges. But it’s not perfect. And it’s not going to be the right platform for everybody. As always, the best platform for you will depend on factors such as the size of your portfolio, the investments you like to own, and the extra features you are looking for.

Freetrade is an independent, privately-owned company.

No. While Freetrade offers zero commissions on trades, you still need to pay Stamp Duty, FX fees, and annual charges (if you choose a premium plan).

When you buy UK stocks with Freetrade, the company deducts Stamp Duty at a rate of 0.5%. This does not apply to investment trusts or shares listed on AIM.

The minimum investment with Freetrade is currently £2.

Yes, it does. But you can only access this with a ‘Plus’ account.

There is always investment risk when you buy shares or ETFs. So, if you trade through Freetrade, it’s possible that you could lose money. However, the platform itself should be regarded as safe. It is regulated by the FCA, and accounts are covered by the Financial Services Compensation Scheme (FSCS).

With Freetrade, customer assets are held in ring-fenced accounts. So, if the company goes bust, your assets will be returned to you or transferred to another broker. If you hold cash with Freetrade, you will be covered by the Financial Services Compensation Scheme (FSCS) up to £85,000.

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