4.6
1,338 Good Money Guide users have given this provider a review rating of 4.6 out of 5 based on their genuine experience.
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Freetrade Customer Reviews & Expert Rating

  • Freetrade is highly rated in both expert and user reviews, boasting an impressive average of 4.6/5 from 1,338 user reviews. Users appreciate its commission-free trading and user-friendly interface, making it an excellent choice for both beginners and experienced investors. The platform’s ability to buy fractional shares and its low-cost investment options are frequently highlighted as significant advantages.
  • Experts commend Freetrade for its competitive pricing and accessibility, noting its recognition as the “Best Investing App” in the 2025 Good Money Guide Awards. They point out the app’s suitability for medium to long-term investing, while also mentioning the limitations of the basic plan, such as the lack of desktop access and higher foreign exchange fees.
  • Users commonly praise the platform for its ease of use, low costs, and efficient trading experience. However, some express concerns about the limited range of free products and the necessity of upgrading for full access to features. Additionally, while many find the app user-friendly, a few users have reported issues with customer support and the overall functionality of the app.

5/5

21st August 2020

Pros:

Commission free investing!

Cons:

Provide more information on stocks i.e dividends history

GMG Awards Voter: [11921661232]

5/5

21st August 2020

Pros:

ease of use and cost

Cons:

Keep developing their app and keep trading free

GMG Awards Voter: [11921660694]

5/5

21st August 2020

Pros:

The app

GMG Awards Voter: [11921660552]

5/5

21st August 2020

Pros:

Free trading

Cons:

Option trade

GMG Awards Voter: [11921660344]

5/5

21st August 2020

Pros:

Very intuitive and easy to use

Cons:

Keep expanding the range of new stocks listed

GMG Awards Voter: [11921659864]

4/5

21st August 2020

Pros:

The cheap fees

Cons:

Have company information included on their app

GMG Awards Voter: [11921658655]

4/5

21st August 2020

Pros:

Easy to use, so easy. Good dashboards

Cons:

Reduce fees for users who max isa. Provide stop loss functionality.

GMG Awards Voter: [11921659120]

5/5

21st August 2020

Pros:

Quick, fast. They talk to you at a young-professionals level

Cons:

Possibly look at a unique UX function, showing a detailed spread of your portfolio in a creative way

GMG Awards Voter: [11921658977]

5/5

21st August 2020

Pros:

easy to use

Cons:

Free isa account, more stocks, more info on stocks

GMG Awards Voter: [11921657015]

5/5

21st August 2020
GMG Awards Voter: [11921656684]

5/5

21st August 2020
GMG Awards Voter: [11921656294]

5/5

21st August 2020

Pros:

Free trades, referral scheme, stable app

Cons:

Build a web platform, add features for more intermediate investors. While I am early in my investment journey, I can see a time where I outgrow Freetrade and move to a more complex platform. Probably wonÔÇÖt do this if more advanced tools and a web platform are at my disposal.

GMG Awards Voter: [11921655249]

5/5

21st August 2020

Pros:

Ease of use

Cons:

Desktop platform and more information about shares on the app

GMG Awards Voter: [11921655047]

5/5

21st August 2020

Pros:

Simple, easy to use, open, transparent about the future

Cons:

Needs better stock coverage for overseas markets and AIM

GMG Awards Voter: [11921654533]

5/5

21st August 2020

Pros:

UI

Cons:

have more stocks on the platform

GMG Awards Voter: [11921654152]

5/5

21st August 2020
GMG Awards Voter: [11921653513]

5/5

21st August 2020

Pros:

How easy it is to use their platform

Cons:

They are constantly striving to make their service number 1

GMG Awards Voter: [11921653084]

5/5

21st August 2020

Pros:

Good value

GMG Awards Voter: [11921651889]

5/5

21st August 2020

Pros:

App

Cons:

Customer service

GMG Awards Voter: [11921651534]

5/5

21st August 2020

Pros:

Easy to use

Cons:

Have more US and UK Stocks

GMG Awards Voter: [11921651334]
Freetrade Won Best Investing App In The 2025 Good Money Guide Awards
Freetrade Review

Provider: Freetrade

Verdict: Freetrade has shaken up the UK retail investment market in recent years. Offering zero commissions on share trades, it has been stealing market share from legacy investment platforms with lower costs and better app functionality.

Is Freetrade a good investing app?

Best Investing App 2025Yes, Freetrade is a great investing app for those with a small amount of money who want a very low-cost way to start investing in UK and US shares and ETFs. As your portfolio grows you can upgrade for better execution and data. It’s most suited to medium and long-term investing.

Freetrade is one of the original and biggest commission-free investing apps in the UK. It now offers, GIAs, ISAs and SIPPs to over 1.5 million UK & European investors. It is possible to have a free account with end-of-day orders and limited stock data. Or you can upgrade to either a “standard” or “Plus” account for tax-efficient accounts, web access, reduced FX charges and most stock data.

Freetrade also won “Best Investing App” in the 2025 Good Money Guide Awards.

Freetrade offers a ‘freemium’ share dealing service and it’s mission is to get everyone investing by making it simpler and more affordable.

Founded in 2016, Freetrade launched its iOS app in the UK in October 2018, and since then it has grown at an impressive pace.

Freetrade’s popularity stems from two key features: commission-free trading for shares and exchange-traded funds (ETFs), and the ability to buy fractional US shares. These features have made investing more accessible and cost-effective, especially for beginners.

It’s worth noting that Freetrade won the 2021 Good Money Guide award for ‘Best Commission-Free Stockbroker’. It also won the 2019 Good Money Guide ‘People’s Choice’ award.

Pricing: 

With Freetrade you can buy stocks with zero commissions.

However, if you’re buying US or European stocks, you’ll need to pay foreign exchange (FX) fees. These fees vary depending on the ongoing plan you choose.

There are three options when it comes to plans. These are:

Freetrade Basic – Free

Freetrade Standard – £4.99 per month billed annually or £5.99 per month billed monthly

Freetrade Plus – £9.99 per month billed annually or £11.99 per month billed monthly

As for how Freetrade’s fees compare to other platforms, they are pretty competitive. But there are lots of variables to consider here including the type of plan you have, the type of stocks you invest in (i.e. UK vs US stocks), and how many trades you make per month.

If you just wanted to buy a few blue-chip UK shares within a General Investment Account, you could potentially pay no fees at all (you would have to pay Stamp Duty on trades).

However, if you wanted to buy and hold UK shares in a stocks and shares ISA, you would be looking at annual charges of at least £59.88.

That’s not particularly high but it can be beaten. AJ Bell, for example, offers an annual charge of 0.25% for ISAs and this is capped at just £42 per year (this doesn’t include any trades).

Market Access: In terms of accounts, Freetrade offers three options, a General Investment Account, a Stocks and Shares ISA and a  SIPP (Self-Invested Personal Pension). But, to open a stocks and shares ISA or SIPP you need to sign up for a premium plan.

Pros

  • Zero commission
  • No fees for a basic account
  • Fractional shares
  • UK Treasury Bills

Cons

  • App only on the basic plan (no desktop)
  • 0.99% FX fee for the basic account
  • Relatively early stage company
  • Pricing
    (5)
  • Market Access
    (4)
  • Online Platform
    (4)
  • Customer Service
    (4)
  • Research & Analysis
    (3.5)
Overall
4.1
Tell us what you think of this provider.

Freetrade FAQ

Overall, Freetrade is a good platform that offers a broad selection of investments and very competitive fees and charges. But it’s not perfect. And it’s not going to be the right platform for everybody. As always, the best platform for you will depend on factors such as the size of your portfolio, the investments you like to own, and the extra features you are looking for.

Freetrade is an independent, privately-owned company.

No. While Freetrade offers zero commissions on trades, you still need to pay Stamp Duty, FX fees, and annual charges (if you choose a premium plan).

When you buy UK stocks with Freetrade, the company deducts Stamp Duty at a rate of 0.5%. This does not apply to investment trusts or shares listed on AIM.

The minimum investment with Freetrade is currently £2.

Yes, it does. But you can only access this with a ‘Plus’ account.

There is always investment risk when you buy shares or ETFs. So, if you trade through Freetrade, it’s possible that you could lose money. However, the platform itself should be regarded as safe. It is regulated by the FCA, and accounts are covered by the Financial Services Compensation Scheme (FSCS).

With Freetrade, customer assets are held in ring-fenced accounts. So, if the company goes bust, your assets will be returned to you or transferred to another broker. If you hold cash with Freetrade, you will be covered by the Financial Services Compensation Scheme (FSCS) up to £85,000.

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