Plus 500 (LON:PLUS)

Plus500 CFD Trading Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.1/10Very good

Based on 146 customer reviews and our expert analysis

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76% of retail investor accounts lose money when trading CFDs with this provider.

  • Experts rate Plus500 highly for its user-friendly access to CFD trading, highlighting its ability to short hard-to-borrow stocks and provide client sentiment insights. However, they note that the platform is basic compared to competitors, with limited order types and higher trading costs, which may not suit all traders.
  • Across 146 user reviews on Good Money Guide, averaging 3.7/5, customers frequently commend Plus500 for its intuitive interface, ease of use, and the variety of instruments available for trading. However, some users express dissatisfaction with trading conditions and customer support, indicating a mix of positive and negative experiences.

Plus500 CFD Trading Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.4Very good

Our experts have rated Plus500 CFD Trading across five key areas of our review framework.

  • Pricing4.0
  • Market Access5.0
  • App & Platform4.5
  • Customer Service4.5
  • Research & Analysis4.0

Pros

  • Easy account setup
  • Shorting availability strong
  • Client sentiment insights

Cons

  • Limited order types
  • Higher trading costs
  • Basic trading tools
See full expert review

Our verdict

Plus500 offers easy access to CFD trading, including hard-to-borrow shorts with client sentiment indicators. It’s user-friendly but basic, with higher costs and limited features compared to rivals.

76% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

Is Plus500 any good for CFD trading?

Yes, I think Plus500 can be good for CFD trading and I'll tell you why. Reddit has been annoying me for a long time. Every time I search for something on Google, I get a load of outdated single-opinion forum answers thrust in front of me. When what I actually want is for someone who knows what they are talking about to answer my query initially, they back up their answer with a longer explanation, if I feel the need to read it.

Now, as an SEO, this offends me. As a trader, it offends me even more that Reddit's IPO coincided with Google giving their forum prominence in search results.

Reddit IPO and Search Traffic

Now, Google is a fickle Master and changes how it's algorithm works with no notice and from many perspectives no reason. And I expect Reddit will fall foul of a Google update at some point in the future. Or at least I am hoping so, becuase I can't figure out how to use it and it doesn't make sense to me.

Which is why I want to short the stock and bet on it going down, which you can do with CFDs. But you can't do it with all CFD brokers because Reddit is what is known as a "hard to borrow" stock, which means that people won't lend it to you so you can sell it to someone else with a view of buying it back when it is priced lower to give it back. I tried to short sell it as a CFD on Interactive Brokers, XTB, and even IG, and none of them would let me. So I was delighted to see that it was shortable on Plus500.

I don't like to go crazy when reviewing platforms so put in £500 and maxed out my leverage which is capped at 20% by the regulators, to take a $2,500 position on Reddit's demise.

There are some quite cool features on Plus500 for when you are thinking of taking a position. For instance, their +Insights tab tells you where Plus500 clients are positioned in a stock, which in Reddit's case is 92% long, and amazingly Reddit is number 4 on the list of most profit-making positions in the last 30 days.

So I am significantly going against the grain here. It is, however, not a very popular stock on Plus500 with only 8k views over the last 24 hours from their 30 million users. But you can also see that Reddit has a below-average ESG score, which sort of means I'm a responsible trader by shorting non-sustainable companies???

Anyway, I sold at $90 and put a guaranteed stop on (for an extra $1.19 on the spread) just above $100 in case a bonkers billionaire decides to buy them, and it gaps above. I also put a take profit exit order in at $60, which was triple my stop loss distance.

Plus500 CFD Trading Test

Compared to other platforms, trading CFDs on Plus500 is pretty basic; there are no different order types, so you can't really work a proper limit order, only trade at market. But that's fine if you are just tapping away at the market, taking positions. Plus, overnight funding is pretty expensive, at 20% a year for longs and 10% for shorts. Spreads are dynamic which means that it changes based on market volatility and liquidity, so a bit wider (0.5% either side) than the underlying bid/offer, compared to other CFD brokers like IG and IBKR, where the spread is about 0.3%.

But one thing I do quite like about Plus500 is that when you are setting up a trade, it tells you the value in both USD and GBP so you know your exact exposure, which is pretty important so you don't get any nasty surprises whilst trading on margin in foreign currencies.

So it's a bit more expensive and not quite as advanced as other platforms, but at least if you want to short a stock, you can when other brokers won't let you!

I also should say that I have massive respect for Plus500 from a marketing point of view. They obviously looked at the online trading industry and thought to themselves, "this is ripe for disruption" and to be fair, they did disrupt the CFD trading (not the financial spread betting) industry.

Before Plus500 came along, most CFD platforms asked you to deposit a minimum of £5,000 to open an account. You had to prove that you had the relevant experience to trade high-risk derivative products, pass credit checks and wait at least a week before compliance, accounts and sales had checked your account and allocated you an account number. And in some cases, you didn't even get an account number until you'd BACS'd money over to fund your account.

But, that was about 15 years ago and Plus500 asked me during their compliance checks of my review to point out that "the information regarding the account opening gives the impression that the process is simple and fast, which could be misleading. Due to the document approval procedure and the questionnaire, the creation of the account can take some time. Also, if the approval requirements are not met, some users are unable to create a real trading account".

Which, of course, is true because, now for AML, you have to submit some personal documents, there are several term documents to read and you have to answer (and pass) a suitability questionnaire.

It's not now harder to open an account because a. CFDs have become more appealing to the mass market and b. CFDs are definitely not a mass-market product.

Innovation

What Plus500 did was create a basic trading platform that offered the major instruments that people wanted to trade. After all, the majority of revenue generated for CFD trading platforms is from the top ten traded instruments like FTSE, Wall Street, EURUSD, Gold and Oil.

Then they made the account opening process the most simple it could possibly be. Instead of having to get a notarised copy of your passport and post in bank statements, Plus500 clients could open an account online and start trading with real money relatively quickly (in less than a few minutes for a demo account). For other brokers, it was still taking a week.  They could do it because normally new clients have to provide ID when opening an account to prevent money laundering. Because the rules at the time were generally geared towards withdrawals, not deposits, you didn't have to provide ID until you wanted to take money out. Plus500 eventually got ticked off for it and had to start front-loading ID checks. But it completely turned the industry on its head making it very simple for anyone to open a trading account. Cough cough, the mega marketing machine that is eToro.

Soon after that, all the other trading platforms tried to catch up but legacy technology still makes them a lot slower than Plus500 to this day.

Disruption

But, whilst Plus500 have disrupted the CFD industry, it's not necessarily for the good. Trading is a high risk, most people lose money. Just because you can do something, should you?

I know that things that are bad for you are often enjoyable, this isn't a debate about whether or not CFDs are good or bad. I have been in the CFD industry for 20 years and I think they are good, but then I have always dealt with professional clients, hedge funds, and traders who understand the risk. CFDs can be used to hedge portfolios, increase diversification, build a stake in a company without declaring it, making money when the markets fall by shorting stocks.

The debate is more about who they are appropriate for, and CFDs are not appropriate for everyone, but they are there if you want them.

Customer reviews for Plus500

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.7Basic

Based on 146 reviews

  • Excellent42%
  • Very good18%
  • Basic18%
  • Poor9%
  • Bad12%
What customers like
  • User-friendly platform
  • Wide range of trading options
  • Helpful customer support
What customers dislike
  • Manipulative trading practices
  • Unfair trade closures
  • High fees on withdrawals
Read customer reviews

2/5

GMG Awards Voter: [118241242380] ·

Pros:
charts

Cons:
most things

3/5

GMG Awards Voter: [118241211884] ·

Pros:
Trustworthy

2/5

GMG Awards Voter: [118239164369] ·

1/5

GMG Awards Voter: [118236994640] ·

Pros:
nothing

Cons:
n/a

3/5

GMG Awards Voter: [118236868111] ·

3/5

GMG Awards Voter: [118234757495] ·

4/5

GMG Awards Voter: [118231935309] ·

Cons:
Corses for beginners

4/5

GMG Awards Voter: [118231553967] ·

3/5

GMG Awards Voter: [118230714625] ·

Pros:
Unlimited trading instruments

Cons:
Telephone communication

Response from provider

Thank you for your feedback. At the moment, we don’t offer telephone support, as we believe written communication allows us to provide clearer, more accurate assistance and ensures all information is properly documented. Our support team remains available through written channels.

3/5

GMG Awards Voter: [118230693323] ·

3/5

GMG Awards Voter: [118230601492] ·

5/5

GMG Awards Voter: [118230263631] ·

3/5

GMG Awards Voter: [118230029036] ·

Pros:
Spreads

3/5

GMG Awards Voter: [118230026407] ·

Pros:
Not friendly plattform

Cons:
Be more friendly (interface)

Response from provider

Thank you for sharing your experience. We’re sorry to hear the platform didn’t feel user-friendly to you. Ease of use is something we focus on strongly, and feedback like this helps us understand where improvements may be needed.

1/5

GMG Awards Voter: [118230019536] ·

Pros:
1000

3/5

GMG Awards Voter: [118223267539] ·

Pros:
Ability to go short

Cons:
Don't onow

dean R @ 02/03/2021 05:38

dean R ·

6 months in, and after my experience with a competitor, i can report Plus500 has been very good. I don't understand some of the bad reviews. I find it really clear and easy to open a Buy or Sell position exactly when i want to. the live prices and required Margins are well indicated and the graphs are g8. Withdrawing profit has been fuss free and fast. The mobile app is fab and better that their website app because the latter has troublesome nasty ultra-thin scroll bars despite my feedback to their developers.

Jay @ 05/29/2020 09:22

Jay ·

In my opinion all the bad reviews are correct and the good reviews are very suspicious. Go read all the Trustpilot reviews in all the threads. When people say theyÔÇÖve had their close button frozen and theyÔÇÖve been logged out and theyÔÇÖve lost their money, itÔÇÖs truth. CFD trading is where your loss is Plus500ÔÇÖs profit. They make huge profit. If you donÔÇÖt want to be a bad reviewer then stay clear of Plus500.

Response from provider

We understand why online reviews can influence opinions, and we respect everyone’s right to share their experience. CFD trading involves significant risk, and losses are a possible outcome. We aim to be transparent about how our platform works and encourage anyone considering trading to carefully review the risks and decide whether it’s right for them.

Karl @ 06/18/2019 11:03

Karl ·

Be carefull, to many fake reviews. They close your positions if the market is in your favor.

Response from provider

We understand why comments like this can raise concerns. We’d like to clarify that Plus500 does not close positions based on whether the market is in a client’s favour. Trading outcomes are influenced by market movements and trading conditions, which are explained in advance.

Paul M @ 05/29/2020 09:39

Paul M ·

You claim you source prices from third parties, so name them, who are these third parties? Your execution order says that Plus500 obtain there prices from Plus500 Ltd. So do you set your own prices? You do know under law you are obliged to be clear so answer this do you set your own prices.? Do you profit from client losses? Your misleading hedging policy indicates you do. You say on your user agreement you may hedge client trades with third parties yet your support staff say that you use an internal hedging system that is managed by the buy and sell spreads. You operate with a conflict and interest and with that comes the ability to manipulate but the motivation is there too as clearly you are profiting from client losses.

Response from provider

We understand the concerns being raised and appreciate the opportunity to clarify at a high level. Plus500 prices are derived from external market data sources and are set in accordance with our execution policy, which is publicly available. Pricing and execution are handled in line with regulatory requirements, and relevant information is outlined in our legal documentation.

In this expert review, we test Plus500 with real money and explain if it is a good CFD trading platform in the UK.

76% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

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