TorFX Customer Reviews
Tell us what you think of this provider.
I regained complete access to my lost funds.
I recently found myself facing a complex situation with no clear path forward. During my search for reliable support, I came across Laura Cooper
, backed by numerous positive online recommendations. Upon reaching out, I was immediately impressed by their professionalism and prompt communication.
From the outset, they demonstrated a deep understanding of my concerns, approached each detail with precision, and maintained complete transparency throughout the process. Their commitment, technical insight, and structured approach gave me full confidence that I was working with a capable and trustworthy expert.
Laura Cooper was particularly outstanding responsive, detail-oriented, and fully dedicated to resolving my issue. For anyone in need of dependable, discreet, and professional digital assistance, I highly recommend her services.
RESOXIT.
TorFX
The staff of TorFX are always most helpful, friendly and well informed regarding financial/currency rates at the time of enquiry. All transactions securely and swiftly completed.
Torfx
Really good company. Excellent service and backed up with great customer service over the phone
Torfx
I think they offer an excellent service. The website is backed up with very helpful and knowledgeable staff: I recommend them to anyone I know who is transferring significant amounts of money
Friendly and efficient
Problem free making life very easy to transfer money for the overseas family
Great rates, quick, simple to use and good personal backup
The Currency Exchange account I use is extremely quick and efficient with a well designed, easy to use and efficient app. Very fast responses and action. I rarely need it, but if personal contact is needed a personal account manager is allocated and response is clear, informative and friendly. Excellent!
Professionals.
TorFX are top class when it comes to transferring funds. They are so good at keeping you informed of every step of the transaction.
Excellent service
They have a system which is very easy to use, offer excellent exchange rates as well as advice on expected changes. They are also very accommodating if you need to speak to them by phone
5 star service
TorFX have been a wonderful assistance to me (an 86 year old woman) in guiding me through the many hoops required to transfer U k pounds to euros and export to Germany . Their service was EXCEPTIONAL IN THIS DAY AND AGE, as also was my manager. My heartfelt thanks to the team. One very satisfied customer
Professional and helpful.
We have a regular overseas payments set up with TorFX. They are always helpful and professional. We also use TorFX for unscheduled transfers using the online service which is very quick and safe. In short an excellent company.
Couldn’t be more helpful
Having used TORFX over a number of years to loan our son Canadian dollars for building projects in Canada they have gone above and beyond in helping and guiding us when repatriating funds in the other direction. If there were six stars they’d have them.
International Money Transfer Account
I have a International Money Transfer Account, Managed by Luke Trevail,@TorFx.com.
Luke has gone above and beyond 110% in fact to Help with my Issues and Concerns relating to my overseas transactions, I would Highly Recommend his Services. Which he performs with Seamless Effort and no Problems
And will continue to use Torfx for all my overseas transfers
Warmest Regards,
Satisfied Client
Jon
Quality company
I’ve dealt with Torf X for many years and find them to be extremely helpful and competent in money transfers for both myself and my company. 5 star product.
Never a problem
I use TOR a few times a year and have never had a problem. Even when I mistakenly entered a silly amount they corrected it immediately after a quick phone call. Every time the deal goes through promptly and my money arrives abroad the next day. The exchange rate is very good as well.
Transfers
I contacted them to complete a transfer from sterling to a swiss currency account in the UK. Excellent service and very informative.
Service
I have been a customer for most of the time I have been in Spain, which is over twenty years and I have had first class service every time I have needed to have money transferred to my Spanish bank account. I have found TorFX quick and efficient and if ever I have had a problem it has been sorted out very quickly. I would recommend them to anyone and have done so in the past. I wish them all the best for the future and have confidence that they will continue to give good and competetive rates and service.
5 stars 95%+
I Have a personnel account to enable me to transfer currency from my bank to my bank in Canada for living expenses. transfers are easy I call speak to a representative in which the transfer is completed very quickly and my personal views on the service that I receive is exceptional and my thanks go to the staff for their excellent work that they do.
Great exchange rates and service
I have used TorFx for a number of years when transferring money to my Son in New Zealand.
Their exchange rates are much better than my bank and their service is very efficient.
Excellent service
Very helpful and professional
TorFX the best
I must say TorFX are on a class above all the others on that field. Only ever have had great service and th best result. Thank ypu everyone at torfx
TorFX Expert Review
TorFX Expert Review: Best Currency Broker 2025
Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
- Pricing (4.5)
- Market Access (5)
- Online Platform (4)
- Customer Service (5)
- Research & Analysis (5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News
TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career
TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and
Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
To contact Richard, please ask a question in our financial discussion forum.