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TorFX Customer Reviews
Vote for this provider in the 2025 Good Money Guide Awards by leaving a review.π
Never a problem
I use TOR a few times a year and have never had a problem. Even when I mistakenly entered a silly amount they corrected it immediately after a quick phone call. Every time the deal goes through promptly and my money arrives abroad the next day. The exchange rate is very good as well.
Transfers
I contacted them to complete a transfer from sterling to a swiss currency account in the UK. Excellent service and very informative.
Service
I have been a customer for most of the time I have been in Spain, which is over twenty years and I have had first class service every time I have needed to have money transferred to my Spanish bank account. I have found TorFX quick and efficient and if ever I have had a problem it has been sorted out very quickly. I would recommend them to anyone and have done so in the past. I wish them all the best for the future and have confidence that they will continue to give good and competetive rates and service.
5 stars 95%+
I Have a personnel account to enable me to transfer currency from my bank to my bank in Canada for living expenses. transfers are easy I call speak to a representative in which the transfer is completed very quickly and my personal views on the service that I receive is exceptional and my thanks go to the staff for their excellent work that they do.
Great exchange rates and service
I have used TorFx for a number of years when transferring money to my Son in New Zealand.
Their exchange rates are much better than my bank and their service is very efficient.
Excellent service
Very helpful and professional
TorFX the best
I must say TorFX are on a class above all the others on that field. Only ever have had great service and th best result. Thank ypu everyone at torfx
A company that when I have used its services has always been excellent.
I have a bank account abroad and use TorFX whenever I need to transfer money to it.
Amazing staff and support. Efficient and easy transfers.
I cannot speak more highly of Scott Gunn who is always at the end of the phone or email to help me when I forget what I am doing! I have made several large transfers from the UK to Australia without any fuss. I love that I am in control of the final decision by watching the rate changes. Thanks TorFX
Smooth operators
I am very pleased with the service , it always goes smoothly sending euros to France .
Works every time
All my transactions have gone smoothly. The rates are competitive. TorFX staff have always been friendly, helpful, and informative.
My experience using TorFX services
I opened a money transfer account with TorFX about 8yrs ago and have used them many times since then. Their exchange rates are very competitive and the telephone and online services are excellent. I would highly recommend you try them yourself.
Excellent service
I was scared to use the company service because it was my first experience. The service that I experienced was amazing. Tom went with me step by step with a lot of pation.
I recommend this company with five stars π
Once in a blue moon
I have used the foreign exchange services of TorFX for about 5 years and have always received competent, efficient and friendly service at a competitive price. I remember TorFX best for the time when something went wrong with one of my foreign exchange transfers because that was when I really needed – and received – their help.
Money transfer
I have to transfer every month my Dutch Pension from Euros to pounds. It has always been handled efficiently and quickly. I only use TorFX and it is always in my Building Society very quickly.
TorFx
Always reliable , helpful, and provide a good exchange rate .
Qick and reliable
I sometimes want to send euros to my family and I found torfx to be competitive and efficient .
Efficient and friendly.
Currency.
Always efficient and friendly
Good rates.
Excellent Record, very reliable, no worries!
PERSONAL ACCOUNT FOR MONEY TRANSFERS
USED OVER 50 TIMES AND ALL HIGHLY SATISFACTORY
BEST PLEASED
Simple Transfer
one short phone call to make your transaction. Short time later message from the recipient thanking you for the money
TorFX Expert Review
Expert Review
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Name: TorFX
Description: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around Β£7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award in 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won best currency forward provider in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
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4.7TorFX Facts & Figures
π± Total Currencies | 40 offered |
π΅ Min Transfer | Β£100 |
π° Max Transfer | No maximum transfer |
π Customers | 325,000+ |
ποΈ Founded | 2004 |
π± Transfers | Β£7.5 billion a year |
π’ HQ | Cornwall, UK |
βοΈ Regulated | Yes – Authorised by FCA |
Account Options | |
π§ Personal Transfers | βοΈ |
π Business Transfers | βοΈ |
ποΈCurrency Forwards | 24 months |
πΈ Currency Options | β |
π€ Personal Service | Yes- rated highly |
π± Phone Dealing | Yes – superb service |
π Website | Visit TorFX |
TorFX News
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TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career
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TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and
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Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after

Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
You can contact Richard at richard@goodmoneyguide.com