4.3
1,123 Good Money Guide users have given this provider a review rating of 4.3 out of 5 based on their genuine experience.
Excellent51%
Very good33%
Average10%
Poor4%
Terrible2%

interactive investor Customer Reviews & Expert Rating

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interactive investor is seen as a strong, good-value investment platform on Good Money Guide, particularly for larger portfolios. Experts rate it highly for its flat-fee pricing model, wide investment choice (funds, shares, ISAs and SIPPs), and suitability for long-term investors who want predictable costs and solid tools. Customer reviews on Good Money Guide are generally positive, with users highlighting the platform’s value for money and breadth of services, though some mention occasional service delays or platform complexity compared with app-only rivals. Overall, ii is positioned as a dependable, cost-effective alternative to percentage-fee platforms for serious investors.

interactive investor Customer Reviews

Tell us what you think of this provider.

Best in class fee structure

20th October 2024

I have been using them for more than 5 years, they clearly differentiate themselves by the lowest fixed fee structure and wide choice of investable options both in UK but also in US. I have not found a better provider in that respect

Georgi Nedyalkov
Verified

Flat rate fees

7th October 2024

Flat fees for SIPPs are very attractive. People know what they are going to pay upfront and very simply

JOHN GRIFFITHS
Verified

Good

30th June 2024

Good

Stuart

Their support team are very…

28th June 2024

Their support team are very helpful. Fast answer and a quick resolution to my issue. Great service.

Maria Osmane

Easy to use

26th June 2024

Easy to use

Gillean Hoehnke

Transactional

26th June 2024

Transactional

James Young

Good all round service could…

26th June 2024

Good all round service could be cheaper

Paul Wheeler

2/5

25th June 2024
Alan Patterson

good support

21st June 2024

good support

shobhna s patel

lots of regular info

20th June 2024

lots of regular info

Neil Edwards

Good affordable fees, great choice.

20th June 2024

Good affordable fees, great choice.

Campbell Mccallum

Simple and accessible allows you…

20th June 2024

Simple and accessible allows you to invest as a individual investor

Andrew Harrold

excellent

20th June 2024

excellent

Maria Carminati

Easy to use, huge choice…

19th June 2024

Easy to use, huge choice of instruments, flat fee offers VFM

Andrew Connolly

Good for research

19th June 2024

Good for research

Andrew Eustace

I’m not sure but I…

18th June 2024

I’m not sure but I Steven Talewa of Tari Hela Province of Papua New Guinea is just select for voting investment platform provider of the year

Steven Talewa

Poor customer service, limited web…

18th June 2024

Poor customer service, limited web and app tools. Bad removed model portfolios

Steven Litchfield

Account info set out in…

15th June 2024

Account info set out in a conventional and easily understood manner. Good quick customer service via their secure message system. I rate them as being very good all-rounders.

Ken Gaskin

Reliable, quick to credit dividends,…

15th June 2024

Reliable, quick to credit dividends, good range of stock.

Ivor Duarte

I find it hard to…

15th June 2024

I find it hard to navigate and not very intuitive.

Neil Burton

interactive investor Expert Review

interactive investor (ii) offers fixed fee investing on a wide range of investments
Interactive Investor

Provider: Interactive Investor

Verdict: Interactive Investor’s fixed fee account structure make them one of the most cost effective ways for people with large portfolios to manage their investments, ISAs and pensions. ii are expecially good for high value portfolios and those wanting access to small cap stocks.

What does interactive investor do?

Interactive Investor or II as its known is one of the UK’s largest self-determined investor platforms. II can trace its roots back to 1995 and the startup floated on the London stock exchange back in the year 2000 before being bought by the Australian business Ample in 2002. Today,  Interactive Investor is a owned by abrdn with assets under administration of more than £50 billion and 400,000 customers to whom II offers share trading and investment services including, ISAs SIPPs and share dealing, alongside research and analysis. Including model portfolios, selected funds and thematic investments.

Interactive Investor differs from other investment platforms as it charges a fixed account fee, rather than a percentage of the funds you have on account. Which, over time, could save you thousands in costs.

As a low-cost provider ii competes directly with the likes of Hargreaves Lansdown and AJ Bell offering general investment accounts, ISAs and pensions.

Pricing: Brilliant for medium and large investors, expensive for small accounts.
Market Access: You’ll be hard-pressed to find something you can’t invest in.
Platform & Apps: Very good, excellent data and usability.
Customer Service: They are massive and mostly online, but you can call them directly, generally good.
Research & Analysis: Loads, daily and weekly updates across all the asset classes they cover, with lots of analysts and opinions. No advice service though.

Does interactive investor pay interest on cash?

Yes, but only 2% for under £10k and you need at least £100k in your account to get their best rate of 3.25%. There are other brokers that offer better rates on uninvested cash, though.

interactive investor versus Interactive Brokers

interactive broker and interactive investor may sound similar but cater to different investor profiles and operate under different jurisdictions and cater for different types of investors.

interactive brokers is a US‑based global brokerage offering a wide spectrum of asset classes and advanced trading tools, often targeting active traders and professionals. interactive investor, by contrast, is a UK‑focused subscription‑based platform offering a fixed‑fee structure suited to medium‑to‑long‑term investors primarily in equities, funds, bonds, Gilts, ISAs, and SIPPs.

interactive investor employs simpler platforms with relatively basic charting tools, while interactive brokers features a more complex interface and lower per-trade costs but with more variable fees. interactive investor is better for large longer term investment accounts because of its simplicity, flat monthly fee and broad UK offerings, whereas Interactive Brokers suits users seeking global market access and sophisticated execution tools.

Can you buy Gilts on interactive investor?

Yes, ii supports investment in government bonds, including UK Gilts, via its platform. This is confirmed on the site, which lists bonds and Gilts as available investments .

Pros

  • Fixed account fees
  • Easy to use
  • Good research

Cons

  • No Lifetime ISA
  • Expensive for very small accounts
  • No derivatives for hedging
  • Pricing
    (5)
  • Market Access
    (5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
5

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