Hargreaves Lansdown Active Savings Review

Hargreaves Lansdown Active Savings Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.7/10Very good

Based on 1,775 customer reviews and our expert analysis

  • Experts highlight Hargreaves Lansdown Active Savings as a convenient platform for managing multiple savings accounts, allowing users to access competitive interest rates without the hassle of switching accounts directly. The service is praised for its user-friendly interface and the ability to manage both investments and savings in one place, although there are concerns that better rates might be available directly from banks.
  • Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the platform's ease of use, intuitive app, and responsive customer service. However, some users express dissatisfaction with high fees and occasional difficulties navigating the platform. Additionally, there are mixed feelings regarding the efficiency of customer support, with some reporting delays and issues that remain unresolved.

Hargreaves Lansdown Active Savings Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated Hargreaves Lansdown Active Savings across five key areas of our review framework.

  • Rates4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Constantly updated interest rates
  • Wide range of providers
  • Cash ISA available

Cons

  • Potentially better rates by going direct
  • Cash can be tied up for a set period
See full expert review

Our verdict

Hargreaves Lansdown’s Active Savings won "Best Savings Platform" in the 2025 and 2024 Good Money Guide Awards. HL's savings product was launched by the investment broker in 2018 and lets customers pick and choose from a range of the best easy-access and fixed-term savings accounts. The Active Savings portal is now five years old and as of the end of December 2022, they have helped over 146,000 clients savings, over £6.3 billion.

How does Active Savings work?

The key advantage is that you can get the best interest rates for your savings, by constantly switching savings accounts without actually having to move your money around or open lots of different savings accounts.

You get started by depositing a minimum of £1,000 which you can allocate to as many savings accounts as you want. You’ll receive monthly statements and a warning when rates are about to expire. Hargreaves Lansdown Active Savings is a similar product to raisin, which also lets you manage multiple savings accounts from a single platform.

Emma Wall, head of investment analysis and research at Hargreaves Lansdown said that:

Active Savings provides a solution for the 49% of people who haven’t moved their savings in the past 5 years, and the 35% who’ve never switched. Through one single application, savers can move money between accounts with different banks and building societies in just a few clicks, removing the need to ever complete another application.

Best Rates: You can see the savings products available in Hargreaves Lansdown's Active Savings portal.

“Active Savings is the only UK service where people can manage their investments and savings in one place,” says Hargreaves Lansdown’s head of communications, Danny Cox. “This makes managing your money so much easier than multiple accounts.”

At the moment, the service offers access to over 70 different savings accounts, so you have a good chance of finding some of the best savings providers with the highest interest rates. Hargreaves Lansdown hopes to add more providers in time, which will increase choice.

You can also save money in a cash ISA which reduces your tax bill. However, if you want better returns and are prepared to take more risk, a stocks and shares ISA maybe more appropriate.

The biggest potential disadvantage of the service is that you might be able to get better rates by going to the banks directly. This is because Hargreaves Lansdown doesn’t charge you directly, instead they charge the providers you save with. This means the same or similar products offered directly by the banks and building societies may have different interest rates to those available on Active Savings.

So you are paying a small amount for the convenience of HL managing the process.

And while switching is easy, you need to be sure you’ll take notice of the email warnings about soon-to-expire rates.

If you’re a Hargreaves Lansdown customer, Active Savings is probably going to be the most convenient savings option out there. And with more banks set to come on board, the choice of accounts – and hopefully rates – will soon increase.

Fixed-Term Cash ISAs: Hargreaves Lansdown is also one of the only (and first) investment and savings platforms to offer Fixed Term Cash ISAs that sit alongside existing easy access and limited access options, meaning clients can now spread their Cash ISA allowance across multiple products.

Is HL Active Savings safe? Yes, your savings are protected by the FSCS but this only applies once the money is deposited into an FSCS-protected partner account but not while in the HL holding account.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,775 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Platform is good but difficult to navigate sometimes

VN ·

I find the platform good but it is difficult sometimes to navigate around. Customer service can be slow. Overall it is ok

Hargreaves Lansdown

Alan Mayo ·

I've been using Hargreaves Lansdown for about 20 years for my investments and have been very satisfied with the service provided. They provide a one stop shop for all my needs which include Stocks & Shares ISA, Cash ISA and their Active Savings product.

Really easy to use platform,...

Steve Ball ·

Really easy to use platform, good range of choices offered

provides the complete package for...

Richard Hurst ·

provides the complete package for an investor.

None

Stuart ·

None

outstanding

Kevin William Henderson ·

outstanding

Efficient but pricey, easy to...

Stuart J Duff ·

Efficient but pricey, easy to use website.

Seem ok

Patricia Curts ·

Seem ok

App experience isn’t great

Kaye ·

App experience isn’t great

Very reliable with good customer...

Mfon Sam ·

Very reliable with good customer service and care. Offers variety of packages

slow process to open savings...

Andrew Page ·

slow process to open savings accounts and rates are uncompetitive

Very easy to use; and...

Matt Judge ·

Very easy to use; and good tools withn the platform

Competitive and good help line

PAUL NORRINGTON ·

Competitive and good help line

expensive, flaffy

Jez Etherington ·

expensive, flaffy

Far too big

Derek Jarman ·

Far too big

Easy to use and customer...

Nicholas Laurens ·

Easy to use and customer focused

Excellent platform but expensive.

Seamus McGurrell ·

Excellent platform but expensive.

Excellent app and website

Patrick Lomax ·

Excellent app and website

Good but expensive

Paul Wheeler ·

Good but expensive

Excellent

PatrickLeonard ·

Excellent

Compare Hargreaves Lansdown Active Savings Against Other Savings Platforms:

Savings PlatformBest RateSavings AccountsMinimum DepositCustomer RatingMore Info
raisin Savings Account4.35%80+£1 (Based on 2 reviews)See Rates
Hargreaves Lansdown Active Savings4.31%60+£1 (Based on 1,775 reviews)See Rates
Flagstone Savings Platform4.32%200+£10,000 (Based on 3 reviews)See Rates
AJ Bell Cash Savings Hub4.32%31£1,000 (Based on 1,103 reviews)See Rates
Rates last updated: 8 August, 2025 5:20pm

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