Hargreaves Lansdown Active Savings Review

Hargreaves Lansdown Active Savings Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.7/10Very good

Based on 1,775 customer reviews and our expert analysis

  • Experts highlight Hargreaves Lansdown Active Savings as a convenient platform for managing multiple savings accounts, allowing users to access competitive interest rates without the hassle of switching accounts directly. The service is praised for its user-friendly interface and the ability to manage both investments and savings in one place, although there are concerns that better rates might be available directly from banks.
  • Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the platform's ease of use, intuitive app, and responsive customer service. However, some users express dissatisfaction with high fees and occasional difficulties navigating the platform. Additionally, there are mixed feelings regarding the efficiency of customer support, with some reporting delays and issues that remain unresolved.

Hargreaves Lansdown Active Savings Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated Hargreaves Lansdown Active Savings across five key areas of our review framework.

  • Rates4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Constantly updated interest rates
  • Wide range of providers
  • Cash ISA available

Cons

  • Potentially better rates by going direct
  • Cash can be tied up for a set period
See full expert review

Our verdict

Hargreaves Lansdown’s Active Savings won "Best Savings Platform" in the 2025 and 2024 Good Money Guide Awards. HL's savings product was launched by the investment broker in 2018 and lets customers pick and choose from a range of the best easy-access and fixed-term savings accounts. The Active Savings portal is now five years old and as of the end of December 2022, they have helped over 146,000 clients savings, over £6.3 billion.

How does Active Savings work?

The key advantage is that you can get the best interest rates for your savings, by constantly switching savings accounts without actually having to move your money around or open lots of different savings accounts.

You get started by depositing a minimum of £1,000 which you can allocate to as many savings accounts as you want. You’ll receive monthly statements and a warning when rates are about to expire. Hargreaves Lansdown Active Savings is a similar product to raisin, which also lets you manage multiple savings accounts from a single platform.

Emma Wall, head of investment analysis and research at Hargreaves Lansdown said that:

Active Savings provides a solution for the 49% of people who haven’t moved their savings in the past 5 years, and the 35% who’ve never switched. Through one single application, savers can move money between accounts with different banks and building societies in just a few clicks, removing the need to ever complete another application.

Best Rates: You can see the savings products available in Hargreaves Lansdown's Active Savings portal.

“Active Savings is the only UK service where people can manage their investments and savings in one place,” says Hargreaves Lansdown’s head of communications, Danny Cox. “This makes managing your money so much easier than multiple accounts.”

At the moment, the service offers access to over 70 different savings accounts, so you have a good chance of finding some of the best savings providers with the highest interest rates. Hargreaves Lansdown hopes to add more providers in time, which will increase choice.

You can also save money in a cash ISA which reduces your tax bill. However, if you want better returns and are prepared to take more risk, a stocks and shares ISA maybe more appropriate.

The biggest potential disadvantage of the service is that you might be able to get better rates by going to the banks directly. This is because Hargreaves Lansdown doesn’t charge you directly, instead they charge the providers you save with. This means the same or similar products offered directly by the banks and building societies may have different interest rates to those available on Active Savings.

So you are paying a small amount for the convenience of HL managing the process.

And while switching is easy, you need to be sure you’ll take notice of the email warnings about soon-to-expire rates.

If you’re a Hargreaves Lansdown customer, Active Savings is probably going to be the most convenient savings option out there. And with more banks set to come on board, the choice of accounts – and hopefully rates – will soon increase.

Fixed-Term Cash ISAs: Hargreaves Lansdown is also one of the only (and first) investment and savings platforms to offer Fixed Term Cash ISAs that sit alongside existing easy access and limited access options, meaning clients can now spread their Cash ISA allowance across multiple products.

Is HL Active Savings safe? Yes, your savings are protected by the FSCS but this only applies once the money is deposited into an FSCS-protected partner account but not while in the HL holding account.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,775 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Excellent App but high buying fees

Neil Rimmer ·

HL is an excellent platform as it’s easy to use and set up. It does however have rather large fees when buying a share. Considering the number of clients they have I’m surprised they remain high and is the reason I am looking for an alternative for my Stocks and Shares ISA

My trust in their knowledge is key

Holly Jordan ·

When you are a newbie to investing, it can be overwhelming, there are sharks in the tank that you need to avoid, along with many obstacles to overcome. While no financial organisation can deliver guidance with a crystal ball - I have found Hargreaves's Lansdown to operate with expertise and business integrity with a focus on client satisfaction. This has led me to confidently invest in a safe and secure environment with top class educated guidance. I don't think you can do better than that.

Great value for Junior ISAs

John Zachary ·

Set up Junior ISAs for my kids last year with 0% commission on all trades into and out of the Junior ISAs has been an excellent way to get them started in investing. I use other resources for keeping track of my portfolio but the overall service provides excellent value for money.

SAFE AND SECURE LIKE A TRUSTED OLD FRIEND

James Gray ·

I have been a customer of Hargreaves Lansdowne for many decades, and I use the platform to manage my stocks and shares ISA, my SIPP, plus my Fund and Share Account.
The platform is easy to navigate
The choice of investments is wide ranging.
The customer service is very good, though not as good as it used to be since a cost saving exercise about a year ago.
Obviously, other platforms are cheaper, and for that reason I cannot give it five stars.
It is safe and secure like a trusted old friend, and long may that continue.

No fees on JISA is Great - Webstite Needs Improvement

Justin ·

Love the lack of fees on the product for the junior ISA. Really draws me in to make the most of the contributions that are made to it. However I really don't enjoy using the HL website to manage the JISA. It lacks a lot of the ease of use that you find in other products e.g. Invest Engine, Trading 212 that HL should be able to compete with. Just changing my contribution / d

Good

Neil Andrew harrison ·

Good service speed, feedback clear website

Investors

Kashif Zafar ·

My Friend made a small investment in Hargreaves Lansdown PLC . They are a United Kingdom-based digital wealth management service administering company. The Company provides a range of services, including stocks and shares individual savings account (ISA), Self-Invested Personal Pension (SIPP), share dealing, fund dealing, drawdown, cash savings, lifetime ISA and junior ISA.
There is so much to like about this company. They have money in the bank. The returns are enormous with ROC of 50% ROE of 46% and a healthy margin of 48%. Gearing is low. Liquidity is good. Analyst sentiment is reasonably positive. The fundamentals are excellent . Revenue is increasing . Operating profits are steady. Cash flow and working capital are all good.
I had a few reservations. New investment last year was 38% down year on year. However, this is understandable in a cost of lockdown crisis. In addition, compared to their peers, such as AJ Bell, they are not doing that badly.
Another drawback is that HL are not competitive for those who are just getting started with investing. Investors with a large portfolio are ok because of the platform fee cap. However, HL could well lose out to new platforms offering commission free trading and no platform fees.
I like the sound of the new CEO and a potential British ISA may bring in more clients.
All in all, this is a quality company that I bought at a low price (P/E 11) with a great dividend story (expected 6.6% this year). which they have consistently paid over the past 8 years: with no share dilution.
This will be a stock that I will hold and enjoy the dividend and probable capital accumulation

Will be transferring a JISA here as it is fee free!

Kishan ·

I will be transferring a JISA to HL as it is fee free and also pays interest on any cash held which my current provider does not.

Stocks & Shares JISA

Raj ·

Been using HL to invest for my daughter’s future. All transactions are quick and simple to execute. Buy & sell orders fulfilled smoothly. I also was impressed with their customer service and help in transferring in a cash JISA from Nationwide. The application process was easy and the response was swift.

Reliable and User-Friendly, but High Fees Make It Worth Exploring Alternatives

Ryan Letley ·

I've been a Hargreaves Lansdown customer for many years, and the platform does exactly what it says on the tin. It's generally user-friendly, reliable, and offers a wide range of investment options and app. However, it is undeniably expensive compared to other platforms. The fees add up, especially if you're an active investor. While I plan to continue using it for now, the market has become increasingly competitive, and it's worth exploring other options that offer similar functionality at a much lower cost.

HL is not acting in my best interests, I have been waiting over 6 weeks for my drawdown funds.

Ronald Keith Sainsbury ·

HL pensions staff have not been helpful, open or transparent with my drawdown application. I am still waiting after 6 weeks and have no confidence in their internal work processes. HL are not acting in my best interests.
I wish I had checked Good Money Guide and other sites before as others have experienced similar issues. Delayed payment appears a deliberate HL policy.

Hargreaves Lansdown Excellent

Jolita Hallas ·

HL currently is a market leader to my investment experience. Top service, top platforms, safe an secure with a large portfolio and great analytics. I would recommend.

Easy to use app. Moderate plans

Mark Hyde ·

App is pretty intuitive and decent value

Investment guide

Prajwal ·

I’ve been following Hargreaces Lansdown it has been helpful to understand present money and investing guide.

Good and safe

Daphne MacFarlane ·

They hold my shares. It’s an easy website to navigate.

Excellent service

Amanda WESTWOOD ·

I like the HL app which allows me to follow markets and my investment with ease. It was also very simple to set up.

investments

Anokh ·

professional competent and efficient
keep you updated trustworthy

AVOID AT ALL COSTS

Katrina Edmonds ·

1. I Sold isa to pay deposit for house. 2. I Changed my address which stopped me nominating a bank for transfer.
3. Spoke to them was asked to provide proof of house purchase which I did.
4. 10 days later despite an email saying they would be in contact in next few days I heard nothing.
5 Rang them , nothing had been done! I wasn't allowed to speak to the relevant department they don't speak to customers.
6. Looks like at least another week before I can even nominate my bank for a transfer exchange date is before that.
IF YOUR HAPPY TO BE ABUSED AND DONT WANT CONTROL OVER YOUR FINANCES HARGREAVES LANSDOWN IS THE COMPANY FOR YOU, FOR OTHERS AVOID THESE SOULLESS COMPANY.

Professional & efficient

Richard ·

People & platform - professional, competent & efficient. Overall, great value.

Does the job

Grant Holland ·

No fuss - just really good platform and service

Compare Hargreaves Lansdown Active Savings Against Other Savings Platforms:

Savings PlatformBest RateSavings AccountsMinimum DepositCustomer RatingMore Info
raisin Savings Account4.35%80+£1 (Based on 2 reviews)See Rates
Hargreaves Lansdown Active Savings4.31%60+£1 (Based on 1,775 reviews)See Rates
Flagstone Savings Platform4.32%200+£10,000 (Based on 3 reviews)See Rates
AJ Bell Cash Savings Hub4.32%31£1,000 (Based on 1,103 reviews)See Rates
Rates last updated: 8 August, 2025 5:20pm

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