Interest paying savings accounts

AJ Bell Cash Savings Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.9/10Very good

Based on 1,103 customer reviews and our expert analysis

  • Experts rate AJ Bell Cash Savings highly, noting its competitive interest rates and the simplicity of its platform. However, they point out the absence of instant access accounts and a limited range of options as significant drawbacks, while praising the clear information provided about each account.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently commend the platform's user-friendly interface, responsive customer service, and transparent fee structure. Some users express satisfaction with the reliability and ease of use of the app, while a few mention concerns about platform stability and the need for improvements in the app's functionality.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.7Excellent

Our experts have rated AJ Bell Cash Savings across five key areas of our review framework.

  • Rates4.5
  • Market Access4.5
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis4.5

Pros

  • Simple to navigate
  • Clear information
  • Competitive top rates

Cons

  • No instant access accounts
  • Limited range of options
  • Need AJ Bell account
See full expert review

Our verdict

In 2020 AJ Bell launched its Cash Savings hub, which allows its customers to select from among a range of selected savings accounts from third-party providers. The range directly competes with the Active Savings Account offered by AJ Bell’s chief rival, Hargreaves Lansdown, as well as online marketplace Raisin and savings platform Flagstone.

Is AJ Bell Cash Savings Hub any good?

Currently, the top savings interest rates offered on the AJ Bell Cash Savings hub are among the most competitive.

All accounts on the platform are covered by the Financial Services Compensation Scheme (FSCS) guarantee of up to £120,000 on bank deposits.

By comparison to the alternatives in our table, the AJ Bell Cash Savings hub is relatively limited.

Unlike the others, AJ Bell’s service does not offer any instant access savings accounts, from which savers can withdraw their money without incurring a penalty.

Fixed term savings accounts or bonds typically lock money away for a term of between six months and five years, with a set interest rate for that period.

Notice accounts require you to give a notice of between 30 to 90 days before withdrawing your money.

One point in favour of the AJ Bell Cash Savings hub is its simplicity. The large numbers of accounts offered by its rival comparison platforms can sometimes seem excessive and potentially confusing.

There are usually a few accounts in each category which offer better interest or conditions than the others, so having a wider range of options does not necessarily make a platform superior in all respects.

The hub offers a tool on its website which shows you exactly how much money you will earn in interest from each account when you allocate a set amount of money. Among its rivals, only Raisin offers a similar feature to those browsing their websites.

The main webpage of the hub also clearly summarises the most important information regarding each account: the interest rate, the term length and the minimum deposit. By contrast, Raisin requires you to do a bit more searching to see the minimum deposit.

The filter for the comparison page is also pleasantly simple, allowing savers to select accounts by four different ranges of term length. Its rivals present many more filters, which could be confusing for beginners.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Good choice of investments and...

Andrew Ashworth ·

Good choice of investments and research

Efficient, good value, stable

Brian Morphy ·

Efficient, good value, stable

Excellent value and easy to...

Jonathan Carr ·

Excellent value and easy to use. Good newsletters too

Excellent platform and app, good...

Peter Johnson ·

Excellent platform and app, good value for money

Simple, low cost, stable, reliable,...

Roy Gibson ·

Simple, low cost, stable, reliable, foreign stocks not so good

Excellent platform

Robert Evans ·

Excellent platform

My main provider, reliable and...

Francis Evans ·

My main provider, reliable and good value

Excellent customer service which as...

John Horner ·

Excellent customer service which as a new user has helped me understand how the website works

Adequate

Gary Hurley ·

Adequate

Works well, good value. Use...

Andrew Payne ·

Works well, good value. Use it every day

5/5

Jamie Hunter ·

Transaction fees very good. Support...

Edward Goodwin ·

Transaction fees very good. Support is sometimes a litte slow. Good info on corporate actions sent be email

Really like this platform but...

Gary Towner ·

Really like this platform but would like to see far more research tools to be available to smaller investors

X

Paul robertson ·

X

Good value and works smoothly

David Marsh ·

Good value and works smoothly

Ok

Peter Wyatt ·

Ok

Decent

Stephen Duffy ·

Decent

Very happy, have a range...

John Moore ·

Very happy, have a range of family investment products with the firm

Excellent

Shane Stanley ·

Excellent

Good, straightforward

Andrew James ·

Good, straightforward

 In this guide review AJ Bell’s Cash Savings Hub and compare it to rival offerings by Hargreaves Lansdown, Raisin and Flagstone.

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