Interest paying savings accounts

AJ Bell Cash Savings Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.9/10Very good

Based on 1,103 customer reviews and our expert analysis

  • Experts rate AJ Bell Cash Savings highly, noting its competitive interest rates and the simplicity of its platform. However, they point out the absence of instant access accounts and a limited range of options as significant drawbacks, while praising the clear information provided about each account.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently commend the platform's user-friendly interface, responsive customer service, and transparent fee structure. Some users express satisfaction with the reliability and ease of use of the app, while a few mention concerns about platform stability and the need for improvements in the app's functionality.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.7Excellent

Our experts have rated AJ Bell Cash Savings across five key areas of our review framework.

  • Rates4.5
  • Market Access4.5
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis4.5

Pros

  • Simple to navigate
  • Clear information
  • Competitive top rates

Cons

  • No instant access accounts
  • Limited range of options
  • Need AJ Bell account
See full expert review

Our verdict

In 2020 AJ Bell launched its Cash Savings hub, which allows its customers to select from among a range of selected savings accounts from third-party providers. The range directly competes with the Active Savings Account offered by AJ Bell’s chief rival, Hargreaves Lansdown, as well as online marketplace Raisin and savings platform Flagstone.

Is AJ Bell Cash Savings Hub any good?

Currently, the top savings interest rates offered on the AJ Bell Cash Savings hub are among the most competitive.

All accounts on the platform are covered by the Financial Services Compensation Scheme (FSCS) guarantee of up to £120,000 on bank deposits.

By comparison to the alternatives in our table, the AJ Bell Cash Savings hub is relatively limited.

Unlike the others, AJ Bell’s service does not offer any instant access savings accounts, from which savers can withdraw their money without incurring a penalty.

Fixed term savings accounts or bonds typically lock money away for a term of between six months and five years, with a set interest rate for that period.

Notice accounts require you to give a notice of between 30 to 90 days before withdrawing your money.

One point in favour of the AJ Bell Cash Savings hub is its simplicity. The large numbers of accounts offered by its rival comparison platforms can sometimes seem excessive and potentially confusing.

There are usually a few accounts in each category which offer better interest or conditions than the others, so having a wider range of options does not necessarily make a platform superior in all respects.

The hub offers a tool on its website which shows you exactly how much money you will earn in interest from each account when you allocate a set amount of money. Among its rivals, only Raisin offers a similar feature to those browsing their websites.

The main webpage of the hub also clearly summarises the most important information regarding each account: the interest rate, the term length and the minimum deposit. By contrast, Raisin requires you to do a bit more searching to see the minimum deposit.

The filter for the comparison page is also pleasantly simple, allowing savers to select accounts by four different ranges of term length. Its rivals present many more filters, which could be confusing for beginners.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Good value for money and...

Carrie Judd ·

Good value for money and app is easy to use

Easy to use

Colin Jex ·

Easy to use

Good reliable and consistant

Andrew coaton ·

Good reliable and consistant

Efficient and good value

Robin McKelvey ·

Efficient and good value

Not as good as IG...

Anne Conboy ·

Not as good as IG but it works

Intuitive, easy to use, good...

Ian Hannah ·

Intuitive, easy to use, good value

concise and efficient

John McRobert ·

concise and efficient

Average

David Ross ·

Average

3/5

Gary Deane ·

5/5

Paul Tilley ·

Good customer service but I...

Ignatius Pinto ·

Good customer service but I like II app more than AJBell

Good platform and info

David Hollely ·

Good platform and info

4/5

John Ginley ·

Efficient service for most of...

Turlough O’Riordan ·

Efficient service for most of my requirements

Very easy to use, good...

Alan Greensill ·

Very easy to use, good research information esp. on Funds

ok

JOSEPH ALLEN RATHBONE ·

ok

Covers most of the investments...

James Charles Edward Kilcawley ·

Covers most of the investments I need

Very good and has customer...

Edward Wal ·

Very good and has customer service in view

Good value

Graham Clarke ·

Good value

Make a good job of...

Mr William Harry Lawler ·

Make a good job of looking after my SIPP and ISAs

 In this guide review AJ Bell’s Cash Savings Hub and compare it to rival offerings by Hargreaves Lansdown, Raisin and Flagstone.

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