Plus500 Review: The CFD broker the incumbents love to hate

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In this Plus500 review we give our ratings based on their nearest peers and tell you what we think of them after testing them thoroughly. Plus we highlight the key costs, facts and figures of their accounts.

Plus500 Review
Plus500

Name: Plus500

Description: Plus500 is an online CFD trading platform founded in 2008, headquartered in Isreal and is listed on the London Stock Exchange. Plus500 offers trading on 2,000 instruments and claims to have over 23 million registered customers in 50 countries.

81% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

Summary

Plus500 is an online trading platform for traders who do not want to do anything more complicated than buy and sell CFDs. The broker does provide sentiment indicators and are quite transparent with costs and fees.

Pros

  • Established trading platform
  • Client sentiment indicators
  • Public company (LSE listed)

Cons

  • No phone support
  • Basic platform execution

 

  • Pricing
    (3.5)
  • Market Access
    (4.5)
  • Online Platform
    (4)
  • Customer Service
    (2.5)
  • Research & Analysis
    (2.5)
Overall
3.4

Ratings Explained

  • Pricing: It's dynamic so hard to nail down for minimum spreads.
  • Market Access: Very good, they are always first to try new asset classes.
  • Platform & Apps: Basic execution, but it does the job well.
  • Customer Service: No phone, but live chat is sufficient.
  • Research & Analysis: Some sentiment, but limited education and analysis.

Richard's Review

I should say that I have massive respect for Plus500 from a marketing point of view. They obviously looked at the online trading industry and thought to themselves, "this is ripe for disruption" and to be fair they did disrupt the CFD trading (not the financial spread betting) industry.

Before Plus500 came along, most CFD platforms asked you to deposit a minimum of £5,000 to open an account. You had to prove that you had the relevant experience to trade high-risk derivative products, pass credit checks and wait at least a week before compliance, accounts and sales had checked your account and allocated you an account number. And in some cases, you didn't even get an account number until you'd BACS'd money over to fund your account.

But, that was about 10 years ago and Plus500 asked me during their compliance checks of my review to point out that "the information regarding the account opening gives the impression that the process is simple and fast, which could be misleading. Due to the document approval procedure and the questionnaire, the creation of the account can take some time. Also, if the approval requirements are not met, some users are unable to create a real trading account".

Which, of course, is true because, now for AML, you have to submit some personal documents, there are several term documents to read and you have to answer (and pass) a suitability questionnaire.

It's not now harder to open an account because a. CFDs have become more appealing to the mass market and b. CFDs are definitely not a mass-market product.

Innovation

What Plus500 did was create a basic trading platform that offered the major instruments that people wanted to trade. After all, the majority of revenue generated for CFD trading platforms is from the top ten traded instruments like FTSE, Wall Street, EURUSD, Gold and Oil.

Then they made the account opening process the most simple it could possibly be. Instead of having to get a notarised copy of your passport and post in bank statements, Plus500 clients could open an account online and start trading with real money relatively quickly (in less than a few minutes for a demo account). For other brokers, it was still taking a week.  They could do it because normally new clients have to provide ID when opening an account to prevent money laundering. Because the rules at the time were generally geared towards withdrawals, not deposits, you didn't have to provide ID until you wanted to take money out. Plus500 eventually got ticked off for it and had to start front-loading ID checks. But it completely turned the industry on its head making it very simple for anyone to open a trading account. Cough cough the mega marketing machine that is eToro.

Soon after that, all the other trading platforms tried to catch up but legacy technology still makes them a lot slower than Plus500 to this day.

Disruption

But, whilst Plus500 have disrupted the CFD industry, it's not necessarily for the good. Trading is a high risk, most people lose money. Just because you can do something, should you?

I know that things that are bad for you are often enjoyable, this isn't a debate about whether or not CFDs are good or bad. I have been in the CFD industry for 20 years and I think they are good, but then I have always dealt with professional clients, hedge funds, and traders who understand the risk. CFDs can be used to hedge portfolios, increase diversification, build a stake in a company without declaring it, making money when the markets fall by shorting stocks.

The debate is more about who they are appropriate for, and CFDs are not appropriate for everyone.

Should you trade CFDs with Plus500? If you are just getting started, yes they are a good enough choice. But if you are a sophisticated or experienced trader, I'm afraid not, in my mind, it is a basic platform for basic traders, which isn't necessarily a bad thing, or is it...

Plus500 Facts & Figures

➡️ Plus500 Total Markets2,000
➡️ Forex Pairs64
➡️ Commodities22
➡️Indices39
➡️ UK Stocks107
➡️US Stocks993
➡️ETFs97
Plus500 Key Info
👉 Number Active Clients280,769
💰 Minimum Deposit100 EUR/USD/GDP
❔ Inactivity Fee$10 per month
📅 Founded2008
📅 Public Company✔️ (LSE)
Plus500 Account Types
➡️ CFD Trading✔️
➡️ Forex Trading✔️ (CFDs)
➡️ Spread Betting
➡️ DMA (Direct Market Access)
➡️ Futures Trading❌(but yes for US traders)
➡️ Options Trading✔️(CFD options)
➡️ Investing Account
Median Fees
➡️ FTSE 1002
➡️ DAX 302
➡️ DJIA4
➡️ NASDAQ1.9
➡️ S&P 5000.7
➡️ EURUSD0.8
➡️ GBPUSD1.3
➡️ USDJPY1
➡️ Gold0.3
➡️ Crude Oil0.4
➡️ UK Stocks0.04%
➡️ US Stocks0.7%

Plus500 Customer Reviews

3.1
Rated 3.1 out of 5
3.1 out of 5 stars (based on 78 reviews)
Excellent22%
Very good19%
Average27%
Poor14%
Terrible18%

Tell us what you think:

81% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

Plus500UK Ltd is authorized and regulated by the Financial Conduct Authority (FRN 509909)

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