Pepperstone Review ⭐⭐⭐⭐

What does Pepperstone do?

Pepperstone are a Forex trading platform and CFD broker that also offers financial spread betting to UK clients. Pepperstone offers trading on the most liquid currency pairs, commodities, indices and some large-cap stocks like NASDAQ & Volatility 75. They do not offer options trading or trading on smaller cal stocks or exotic markets. Pepperstone clients trade via the MT4, MT5 and cTrader platforms and have access to trading signals through Autochartist. In early 2020 Pepperstone introduced financial spread betting accounts for UK traders.

How much does Pepperstone cost?

Pepperstone has a very competitive pricing structure as they concentrate on a smaller universe of tradable instruments. With a Pepperstone Razor account traders can trade on zero spreads, or 1 pip mark up with a standard account. Pepperstone also charges commission which is added after trades close. Pepperstone do not charge inactivity fees.

Are Pepperstone a good broker?

Our experts rate Pepperstone as a four-star broker because they score very highly for client satisfaction levels, but only offer trading on the most popular instruments. In 2020 Pepperstone suffered a data breach, and has since increased its internal and external security measures. Pepperstone offers MT4 trading with very competitive fees, are fully FCA regulated and have FSCS deposit protection. Pepperstone are a well-established broker in Australia with a growing presence in the UK. Our 2020 review explains in detail what makes Pepperstone stand out from other brokers.

Read more about our review methodology

Pepperstone Review Scores: Expert Ratings

Account Types 7/1070%
Market Coverage 4.5/1045%
Trading Platforms 6/1060%
Spread Costs & Margin Rates 7/1068%
Ease of Use 8/1081%
History & Reliability 8/1076%
Safety & Regulation 8/1082%
Customer Support & Satisfaction 7/1068%
Account Opening & Funding 8/10078%
Research & Tools 7/1071%
Overall Score

Visit Pepperstone

78.6% of retail investor accounts lose money when trading spread bets and CFDs with this provider.

🏠 > Pepperstone Review

What do clients think of Pepperstone?

The below data is taken from the average weighted scores of over 250 clients who completed our Good Money Guide Trading Awards survey in which brokers asked their clients to rank their services against peers.

Pepperstone 2020 Review Client Satisfaction Levels

93% of clients would RECOMMEND Pepperstone to a friend93%
98% of clients are satisfied with Pepperstone's FEES & COSTS98%
87% of clients are satisfied with Pepperstone's MARKET COVERAGE87%
93% of clients are satisfied with Pepperstone's TRADING PLATFORM93%
96% of clients are satisfied with Pepperstone's MARGIN RATES96%
93% of clients find Pepperstone EASY TO USE93%
96% of clients are satisfied with Pepperstone's RELIABILITY96%
93% of clients trust Pepperstone to safeguard their FUNDS93%
92% of clients are satisfied with Pepperstone's CUSTOMER SUPPORT92%
87% of clients are satisfied with Pepperstone's EDUCATIONAL MATERIAL87%
90% of clients are satisfied with Pepperstone's TRADING TOOLS?90%

Pepperstone Customer Reviews

Submit your review

Create your own review
Average rating:  
 0 reviews


Client Satisfaction
What's in this Pepperstone review? show

Pepperstone Review:  Pepperstone offers two trading platforms, MT4 or EDGE FX. Clients can also trade one of the largest selection of cryptocurrencies including Bitcoin, Dash and EthereumPepperstone also accept Neteller and Skrill as deposit methods. 78.6% of retail investor accounts lose money when trading CFDs with this provider.

Visit Pepperstone


About Pepperstone

Pepperstone was established ten years ago and operates from offices in London and Melbourne. They have grown to become one of the world’s largest FX brokers, the company also offers its customers CFD and Spread Betting accounts.

What makes Pepperstone different?

Pepperstone has operations in both the UK and Australia, they have a reputation for high-quality customer service and high-speed execution, with most orders being executed in less than 30 milliseconds.

Pros and cons of Pepperstone

High-speed executionA limited number of markets and instruments to trade.
Award-winning customer service£500.00 minimum deposit 
Choice of trading platformsLimited payment options 

Pepperstone's Market Access, Products & Services

Pepperstone offers markets in more than 60 currency pairs, the dollar index, as well as 14 equity indices and 61 individual US equities. Alongside a range of metals, energies, soft commodities and cryptocurrencies.

What can you trade with Pepperstone?

You can choose to Spreadbet or trade CFDs and Rolling Spot FX with Pepperstone

What trading platforms does Pepperstone offer?

Pepperstone offers the popular MT4 and MT5 trading software alongside cTrader. All three platforms are available for desktops and mobile devices.

What research does Pepperstone provide traders

Pepperstone offers regular updates and market commentary in both written and video formats, from its Melbourne based research team. They also publish a week ahead report, an economic calendar and a chart of the day.

Pepperstone educational and research offering

Pepperstone has a library of articles on trading and technical analysis, there are weekly webinars for beginners and more experienced traders, and a video archive of past webinars on their website.

How to open an Pepperstone account

There is an online application for either a live or demo account and you can register your details instantly using your Facebook or Google credentials. For the live account application, you will be asked to create a password for the Pepperstone Secure Client Area or SCA before registering.

Note that Pepperstone offers a choice of live account types the Standard and Razor accounts. Standard accounts are aimed at new traders, the Razor account is for algorithmic traders or scalpers.

How to add money to your Pepperstone account

You can fund your Pepperstone account using a Visa or Mastercard or by bank transfer. Payments are made through the Secure Client Area or SCA using the add funds tab.

How to get started trading with Pepperstone

You will need to apply for, open and fund a live account. Once done you can choose and download your trading platform, login and you are ready to trade.

Can you make money trading with Pepperstone?

It’s always up to the end client to make money but Pepperstone provides plenty of educational resources and research to guide you.

Can you scalp with Pepperstone?

Yes, you can and Pepperstone offers an account specifically for scalpers and algorithmic traders known as the Razor account, which has narrower spreads but that charges a commission per lot ($100,000 notional) traded.

How to withdraw your money from Pepperstone

You can make withdrawals by using the form found in the Secure Client Area under the withdrawals tab. Note that you can only withdraw funds to a bank account in the same name that your Pepperstone account is held in. Withdrawals made by bank transfer can take 3 to 5 business days to reach your bank account.

Is there a minimum deposit for Pepperstone?

The minimum deposit is £500.00 or equivalent

How does Pepperstone make money?

Pepperstone makes its money by capturing spreads and commissions from clients trading; they also run a risk book meaning that they don’t hedge every client trade directly in the market, preferring instead to take on some risk themselves.

How does Pepperstone charge fees and what are they?

Pepperstone charges a commission on its Razor accounts; these commissions are charged on a per-lot basis. Note that the commission rates vary by trading platform and start at US$7.00 or £4.59 round turn, per 100,000 dollars traded. There are commission rebates available for active traders based on their turnover.

What is the maximum leverage Pepperstone offers?

In the UK Pepperstone’s professional clients can trade with a leverage of 500:1 though they need to meet strict criteria to be classified as pros. Retail traders can access leverage of up to 30:1 in line with FCA and ESMA guidelines.

Are Pepperstone regulated?

In the UK Pepperstone is regulated and authorised by the Financial Conduct Authority or FCA.

What is Pepperstone share price?

Pepperstone is a privately owned and unlisted company

What happens to my money if Pepperstone go bust?

The UK FCA regulates Pepperstone, and therefore, retail client money is subject to protection. Firstly, all retail client monies must be segregated from the firm's cash and must be held in a designated client money account, at a major clearing bank. This ring-fencing of client money is the first layer of protection.
In the event of a business failure, an administrator will be appointed, usually a leading firm of accounts.
Their role is to secure the firm's assets and if no buyer can be found for the business, to make sure that the maximum value can be extracted from the sale of those assets, to return as much of the client money to the firm's clients, as possible.
This process may take some time, however, and it can be months rather than weeks. In the event of a shortfall of funds, clients can seek compensation of up to £85,000 from the UK Financial Services Compensation Scheme.

Pepperstone’s customer service options

Pepperstone has won awards and commendations for its customer service but it doesn’t offer or host a dedicated trader community, though they do have an active presence on Twitter on @PepperstoneFX.

How do I contact Pepperstone?

In the UK there is a toll-free number you can phone them on - 0800 046 5473

You can email them using [email protected] or initiate a live web-chat with their 24/5 customer support team by clicking the link on their website’s contacts page

Should you ever need to complain to Pepperstone you can find the procedure set out here

Account Security & login methods

There are separate passwords for both the secure client area and your trading platforms, for the mobile versions of MT4 and MT5 you use both a login code and password.

Are there any other benefits of using Pepperstone?

Pepperstone offers users a range of Smart Trader Tools and indicators to enhance their trading experience, including sentiment, positioning and correlation tools. As well as session maps and backtesting. They also offer access to a VPS or Virtual Private Server to limit downtime for those customers running algorithmic strategies.

Access Pepperstone anywhere with their mobile app

All three of Pepperstones trading platforms have Android and iOS apps and traders can log in and access the markets from anywhere they find a high speed and stable internet connection.

How long does it take to open an Pepperstone account?

If you can be electronically verified or have the required and valid ID, and proof of address documentation, then your account should be up and running inside a day if not sooner.

Test Pepperstone with a free demo account

Pepperstone offers demo accounts which last for 30 days from application, though you may be able to extend this period on request.

Anytime trading and investing with Pepperstone

Pepperstone opens for business late on a Sunday evening London time and operates continuously until New York closes the following Friday. FX prices are quoted 24/5 during this period. The market hours for other products vary.

Still not convinced? Check out all of our trading & investing broker reviews