We take an in-depth look at Pepperstone, the people behind it, and the trading products and investment services Pepperstone offers. In our 2020 Pepperstone review, we look at the key features that make Pepperstone stand out from other brokers and provide information on what matters to traders and investors.
Pepperstone Overall Review Scores
Pepperstone Review: Pepperstone offers two trading platforms, MT4 or EDGE FX. Clients can also trade one of the largest selection of cryptocurrencies including Bitcoin, Dash and Ethereum. Pepperstone also accept Neteller and Skrill as deposit methods. 78.6% of retail investor accounts lose money when trading CFDs with this provider.Visit Pepperstone
Pepperstone Customer Reviews
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Pepperstone was established ten years ago and operates from offices in London and Melbourne. They have grown to become one of the world’s largest FX brokers, the company also offers its customers CFD and Spread Betting accounts.
What makes Pepperstone different?
Pepperstone has operations in both the UK and Australia, they have a reputation for high-quality customer service and high-speed execution, with most orders being executed in less than 30 milliseconds.
Pros and cons of Pepperstone
|High-speed execution||A limited number of markets and instruments to trade.|
|Award-winning customer service||£500.00 minimum deposit|
|Choice of trading platforms||Limited payment options|
Pepperstone's Market Access, Products & Services
Pepperstone offers markets in more than 60 currency pairs, the dollar index, as well as 14 equity indices and 61 individual US equities. Alongside a range of metals, energies, soft commodities and cryptocurrencies.
What can you trade with Pepperstone?
You can choose to Spreadbet or trade CFDs and Rolling Spot FX with Pepperstone
What trading platforms does Pepperstone offer?
Pepperstone offers the popular MT4 and MT5 trading software alongside cTrader. All three platforms are available for desktops and mobile devices.
What research does Pepperstone provide traders
Pepperstone offers regular updates and market commentary in both written and video formats, from its Melbourne based research team. They also publish a week ahead report, an economic calendar and a chart of the day.
Pepperstone educational and research offering
Pepperstone has a library of articles on trading and technical analysis, there are weekly webinars for beginners and more experienced traders, and a video archive of past webinars on their website.
How to open an Pepperstone account
There is an online application for either a live or demo account and you can register your details instantly using your Facebook or Google credentials. For the live account application, you will be asked to create a password for the Pepperstone Secure Client Area or SCA before registering.
Note that Pepperstone offers a choice of live account types the Standard and Razor accounts. Standard accounts are aimed at new traders, the Razor account is for algorithmic traders or scalpers.
How to add money to your Pepperstone account
You can fund your Pepperstone account using a Visa or Mastercard or by bank transfer. Payments are made through the Secure Client Area or SCA using the add funds tab.
How to get started trading with Pepperstone
You will need to apply for, open and fund a live account. Once done you can choose and download your trading platform, login and you are ready to trade.
Can you make money trading with Pepperstone?
It’s always up to the end client to make money but Pepperstone provides plenty of educational resources and research to guide you.
Can you scalp with Pepperstone?
Yes, you can and Pepperstone offers an account specifically for scalpers and algorithmic traders known as the Razor account, which has narrower spreads but that charges a commission per lot ($100,000 notional) traded.
How to withdraw your money from Pepperstone
You can make withdrawals by using the form found in the Secure Client Area under the withdrawals tab. Note that you can only withdraw funds to a bank account in the same name that your Pepperstone account is held in. Withdrawals made by bank transfer can take 3 to 5 business days to reach your bank account.
Is there a minimum deposit for Pepperstone?
The minimum deposit is £500.00 or equivalent
How does Pepperstone make money?
Pepperstone makes its money by capturing spreads and commissions from clients trading; they also run a risk book meaning that they don’t hedge every client trade directly in the market, preferring instead to take on some risk themselves.
How does Pepperstone charge fees and what are they?
Pepperstone charges a commission on its Razor accounts; these commissions are charged on a per-lot basis. Note that the commission rates vary by trading platform and start at US$7.00 or £4.59 round turn, per 100,000 dollars traded. There are commission rebates available for active traders based on their turnover.
What is the maximum leverage Pepperstone offers?
In the UK Pepperstone’s professional clients can trade with a leverage of 500:1 though they need to meet strict criteria to be classified as pros. Retail traders can access leverage of up to 30:1 in line with FCA and ESMA guidelines.
Are Pepperstone regulated?
In the UK Pepperstone is regulated and authorised by the Financial Conduct Authority or FCA.
Pepperstone is a privately owned and unlisted company
What happens to my money if Pepperstone go bust?
The UK FCA regulates Pepperstone, and therefore, retail client money is subject to protection. Firstly, all retail client monies must be segregated from the firm's cash and must be held in a designated client money account, at a major clearing bank. This ring-fencing of client money is the first layer of protection.
In the event of a business failure, an administrator will be appointed, usually a leading firm of accounts.
Their role is to secure the firm's assets and if no buyer can be found for the business, to make sure that the maximum value can be extracted from the sale of those assets, to return as much of the client money to the firm's clients, as possible.
This process may take some time, however, and it can be months rather than weeks. In the event of a shortfall of funds, clients can seek compensation of up to £85,000 from the UK Financial Services Compensation Scheme.
Pepperstone’s customer service options
Pepperstone has won awards and commendations for its customer service but it doesn’t offer or host a dedicated trader community, though they do have an active presence on Twitter on @PepperstoneFX.
How do I contact Pepperstone?
In the UK there is a toll-free number you can phone them on - 0800 046 5473
You can email them using [email protected] or initiate a live web-chat with their 24/5 customer support team by clicking the link on their website’s contacts page
Should you ever need to complain to Pepperstone you can find the procedure set out here
Account Security & login methods
There are separate passwords for both the secure client area and your trading platforms, for the mobile versions of MT4 and MT5 you use both a login code and password.
Are there any other benefits of using Pepperstone?
Pepperstone offers users a range of Smart Trader Tools and indicators to enhance their trading experience, including sentiment, positioning and correlation tools. As well as session maps and backtesting. They also offer access to a VPS or Virtual Private Server to limit downtime for those customers running algorithmic strategies.
Access Pepperstone anywhere with their mobile app
All three of Pepperstones trading platforms have Android and iOS apps and traders can log in and access the markets from anywhere they find a high speed and stable internet connection.
How long does it take to open an Pepperstone account?
If you can be electronically verified or have the required and valid ID, and proof of address documentation, then your account should be up and running inside a day if not sooner.
Test Pepperstone with a free demo account
Pepperstone offers demo accounts which last for 30 days from application, though you may be able to extend this period on request.
Anytime trading and investing with Pepperstone
Pepperstone opens for business late on a Sunday evening London time and operates continuously until New York closes the following Friday. FX prices are quoted 24/5 during this period. The market hours for other products vary.
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