Interactive Investor Customer Reviews
Leave a review and tell us what you think to help others make more informed financial decisions.
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Reliable service and easy to use platform
Have been with Interactive Investor for many years and have found the service to be very reliable. The online platform is straigtforward to use and the customer support team has always been helpful.
average
Commission for UK stocks when added to the monthly fee is not as cheap as first appears. For overseas transactions the fx fees are large and frankly a rip off.
Customer service is painful as they often ask for NI number which not many would know. Some customer representatives seem to think they are quiz masters rather than customer service reps, so I try to avoid the phone.
Great platform
Interactive Investor stands out as a reliable platform for serious investors who value a flat-fee structure and a wealth of investment options. While it may not be the best fit for beginners or those with smaller portfolios, its robust tools and transparency make it a compelling choice for experienced investors.
STABLE PLATFORM WITH A GOOD INTERFACE AND GREAT CUSTOMER SERVICE
I have been with Interactive Investor for over a decade and highly recommend the service. The fixed fee pricing for high volume trading is excellent value.
Opening an account
Opening an account is very easy and the interface is easy to navigate
Excellent functionality, good value
I’ve been a very satisfied ii customer for many years now. They have a great range of accounts (trading, ISA, SIPP and JISA’s) all for a single monthly fee. Communication with the company is excellent when needed.
Lots of simple features, easy to use
Lots of simple features, easy to get the handle on and use ongoing. Access instant quotes and get a simple to understand historical record of transtions. Very good phone support.
Platform is good but charts are poor
I use II for most of my ISA and some of my SIPP investments. Overall the platform is excellent, fees are pretty good, however I find charts quite poor, can be glitchy when switching through different timelines, for that reason alone I keep other platform accounts where better charts are available.
Reasonable fees
There is good information on shares but they used to have brokers’ views and I wish they would bring that back.
Very efficient user friendly investment platform
The fees are among the lowest around and it has a very informative platform with many very good analysis from several analysts
Nagyon jó
Kivállóak
kiváló minőségű
nagyon szeretem használni
I am satisfied with their service
I am satisfied with their service
Best in class fee structure
I have been using them for more than 5 years, they clearly differentiate themselves by the lowest fixed fee structure and wide choice of investable options both in UK but also in US. I have not found a better provider in that respect
Flat rate fees
Flat fees for SIPPs are very attractive. People know what they are going to pay upfront and very simply
Good
Good
Their support team are very…
Their support team are very helpful. Fast answer and a quick resolution to my issue. Great service.
Easy to use
Easy to use
Transactional
Transactional
Good all round service could…
Good all round service could be cheaper
Capital at Risk
Interactive Investor Expert Review
Interactive Investor is a low-cost provider competing directly with the likes of Hargreaves Lansdown and AJ Bell offering general investment accounts, ISAs and pensions. In our Interactive Investor review, we explore the pros and cons of the platform and who it is suitable for.
Interactive Investor Review
Name: Interactive Investor
Description: Interactive Investor or II as its known is one of the UK’s largest self-determined investor platforms. II can trace its roots back to 1995 and the startup floated on the London stock exchange back in the year 2000 before being bought by the Australian business Ample in 2002. Today, Interactive Investor is a owned by abrdn with assets under administration of more than £50 billion and 400,000 customers to whom II offers share trading and investment services including, ISAs SIPPs and share dealing, alongside research and analysis. Including model portfolios, selected funds and thematic investments.
Why we like them
Interactive Investor differs from other investment platforms as it charges a fixed account fee, rather than a percentage of the funds you have on account. Which, over time, could save you thousands in costs.
Pros
- Fixed account fees
- Easy to use
- Good research
Cons
- No Lifetime ISA
- Expensive for very small accounts
- No derivatives for hedging
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Pricing
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Market Access
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Online Platform
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Customer Service
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Research & Analysis
(4)
Overall
4Ratings Explained
- Pricing: Brilliant for medium and large investors, expensive for small accounts.
- Market Access: You’ll be hard-pressed to find something you can’t invest in.
- Platform & Apps: Very good, excellent data and usability.
- Customer Service: They are massive and mostly online, but you can call them directly, generally good.
- Research & Analysis: Loads, daily and weekly updates across all the asset classes they cover, with lots of analysts and opinions. No advice service though.
Capital at Risk
Interactive Investor Awards
Interactive Investor won “best investing platform” in our 2023, 2022 and 2021 awards.
Capital at Risk
Interactive Investor Facts & Figures
| ⬜ Public Company | ❌ |
| 👉 Number Active Clients | 400,000 |
| 💰 Minimum Deposit | £1 |
| 💸 Client Funds | £55 billion |
| 📅 Founded | 1995 |
Account Costs | |
| ➡️ Investment Account | £9.99 a month |
| ➡️ SIPP | £10 a month |
| ➡️ Stocks & Shares ISA | £9.99 a month |
| ➡️ Junior ISA | £0 |
| ➡️ Lifetime ISA | n/a |
Dealing Costs | |
| ➡️ UK Shares | £7.99 |
| ➡️ US Stocks | £7.99 |
| ➡️ ETFs | £7.99 |
| ➡️ Bonds | £7.99 |
| ➡️ Funds | £7.99 |
Capital at Risk
ii adds instant deposits through Natwest Payit
Interactive Investor (ii) has added instant payments with the introduction of Natwest’s Payit. Payit allows for faster payments through open banking technology, without the need for users to input any card or bank account details. In an email on Wednesday 20 November, ii stated: “You can expect instant bank payment to be available over the
Interactive Investor wins Best Fund Platform at the Good Money Guide Awards 2024
Interactive Investor won Best Fund Platform because their fixed-fee model makes it cost-effective for those with a large fund portfolio that has grown over the years. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning
Interactive Investor launches a social trading network
Interactive Investor (ii) has launched its own social media app, ii Community, and has also added two new investment tools to its main platform. The new ii Community app allows users to discuss investment tips, stock picks and compare portfolios free of charge, The Daily Mail and other publications have reported . The app enables
Does Interactive Investor pay interest on uninvested cash?
If you have an account with Interactive Investor, or you’re thinking of opening one, you may be wondering whether the company pays interest on uninvested cash. With interest rates having risen in recent years, you don’t want to be sitting on a pile of cash and earning no interest. The good news is that Interactive
Who owns interactive investor and why is it important?
Interactive Investor or ii as it’s often referred to, is currently owned by the fund management group Abrdn. However, ii can trace its roots back to 1994, it wasn’t until 1995 that the business started to move into equity investing for retail traders, with the appointment of long-term CEO Tomas Carruthers. Today, Interactive Investor has
Does Interactive Investor Offer Ethical Investing?
Interactive Investor offers some pre-selected and pre-packaged investment ideas and styles to their customers. One of which is Ethical Investing the firm have selected 140 funds that allow clients to invest in both the UK and abroad from an ethical perspective. Alongside equity-centric vehicles, there are bond, money market and property funds to ch… To
Can you invest internationally with Interactive Investor?
You can trade in international stocks and shares with Interactive Investors and you can check if stock is available by typing the name into the search for an investment box on the II website and it will return any matches from the list of securities that Interactive Investors offers. Account-holders get one free trade per
Is Interactive Investor’s app any good and is it safe?
Interactive Investor’s app is one of the best ways to invest on mobile based on our matrix as it has loads of research, screeners and market data. It’s also safe and secure as it’s regulated by the FCA. Plus as Interactive Investor is regulated by the FCA and owned by ABRDN, an LSE-listed company currently
Is Interactive Investor GIA better than their ISA?
Interactive Investor’s GIA is better than an ISA if you have lots of money to invest as you only tax-free allowance of £20k per year for individual savings accounts, so anything above that you should invest in a general investment account. However, if you only have a small amount of money to invest (less than
Is the Interactive Investor SIPP any good?
Interactive Investor is one of the best SIPPs for buying funds because of the flat fee. Both Bestinvest and Hargreaves Lansdown do not charge for buying and selling funds, but fees are high at 0.4% on the first £250,000 in your SIPP portfolio. The only downside of Interactive Investor is that you pay £7.99 for each fund trade,
Is the Interactive Investor ISA any good?
Yes, we rate the Interactive Investor ISA as very good, especially for high-value accounts as the account costs do not rise with your portfolio value. Plus, there are DIY and managed ISA options. However, for smaller accounts the fixed monthly fee is expensive. Interactive Investor won the 2022 Good Money Guide award for best stocks
Hargreaves Lansdown Versus Interactive Investor
Is it time to move your money away from Hargreaves Lansdown? Hargreaves Lansdown has been making headlines recently. This is due to the fact that the firm – which operates the largest investment platform in the UK with nearly two million customers – has received multiple bids from a private equity consortium (good news for long-term
Interactive Investor launches a managed ISA
Interactive Investor, the online brokerage and D2C platform, now owned by ABDN, is launching a new Managed ISA. The ii Managed ISA is a new offering from Interactive Investor, that allows customers to hold their investments within a tax-free ISA account managed by Interactive Investors’ experts. The new product is designed to combine the tax
Hargreaves Lansdown and Interactive Investors open up UK Gilt auctions to retail investors
Hargreaves Lansdown and Interactive Investor two of Britain’s largest stockbrokers, and direct-to-consumer investing platforms, are opening up the UK Gilt-edged or government bond market to retail traders and savers. HL & II are partnering with one of the UK’s largest domestic market makers, Winterflood Securities, to offer retail traders and i… To read this article,
Can you buy index funds through Interactive Investor?
Yes, you can invest in a huge range of index funds (including Vanguard funds) when you have a GIA, ISA or SIPP account with Interactive Investor. Interactive Investor Index Fund Investing Review Name: Interactive Investor Index Fund Investing ReviewDescription: Interactive Investor offer a wide range of index tracker … To read this article, please register
Does Interactive Investor have a good range of Investment Trusts?
Yes, Interactive Investor has a wide range of investment trusts, and they regularly update the most popular trusts with their customers which can help picking which ones to invest in. Investment trust fund dealing commissions are a free trade every month, then charged £7.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly
What’s the difference between an OEIC and unit trust on Interactive Investor?
You can buy OEIC’s on Interactive Investor and as opposed to united trusts which you trade like a companies shares, new shares are created or deleted in an open-ending investment trust when investors buy or sell them. Interactive Investor OEIC Investing Review Name: Interactive Investor OEIC InvestingDescription: In… To read this article, please register or
Is buying ETFs on Interactive Investor good for begginers?
I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here. Interactive Investor
How safe is dealing shares on Interactive Investor?
Share dealing on Interactive Investor is very safe as they are regulated by the FCA so if they go bust your free cash is protected by the FSCS and your shares are held in safe custody with CREST and can be transferred to another investment platform. Interactive Investor is a low-cost share dealing platform that
How many funds are available on Interactive Investor?
You can invest in over 3,000 funds with Interactive Investor, but if that sounds daunting, ii publishe their most popular funds and have “Quick start”, “Super 60” and “ACE 40 ethical” best buy lists to help you pick the best funds for your portfolio. Interactive Investor Fund Investing Review Name: Interactive Investo… To read this
Is the Interactive Investor junior ISA (JISA) any good?
Yes, Interactive Investor’s JISA is a great way to invest for your children if you have an investing account with ii as it’s free and you can invest in a huge range of shares, bonds and funds. Interactive Investor Junior ISA Review Name: Interactive Investor Junior ISADescription: If you have an investing account with… To
Interactive Investor adds shareholder voting to it app
Interactive Investor, the popular investment and savings platform, now owned by fund managers Abrdn, has launched shareholder voting in the latest version of its investing app. In-app shareholder voting Interactive Investor has added shareholder voting to its investing app. The new feature means eligible shareholders will now be able to vote, via the app, at
Interactive Investor gives customers more control over FX fees
Interactive Investor, the low-cost investing platform now owned by fund manager Abrdn, has introduced a new currency conversion service to its app. II clients can now convert GBP into foreign currencies or vice versa and receive their sales proceeds, dividends or coupon payments from overseas holdings in those currencies. This is good news because it
What is the Interactive Investor Pension Builder?
In 2022 Pension Builder replaced the Funds Fan product which is being retired for new customers and going forward II will have just three membership plans and price points. The £9.99 per month Investor account, Pension Builder at £12.99 per month and the Super Investor membership for £19.99 per month. Super Investors will now be
Interactive Investor outsources its independence to Morningstar
Interactive Investor, one of the UK’s largest online investing platforms has partnered with fund specialists Morningstar in a departure from its usual in-house style. What has Interactive Investor done with Morning Star? The popular investment and trading platform, which is characterised by the monthly subscription that its members pay, has decided to outsource the collation,
Interactive Investor to be acquired by abrdn for £1.49bn
Interactive Investor the subscription-based investment and share trading platform is being acquired by abrdn, as VC backer JC Flowers decides to make a trade sale rather than IPO, the London based company. Who is buying Interactive Investor? Interactive Investor is being acquired by ABDN the recently rebranded Aberdeen Standard Life one of the UK’s largest
Interactive Investor makes it easier for investors to vote at AGMs
Customers of the second-largest online investing platform will be automatically opted into voting at AGMs. Customers of Interactive Investor, until now have had an option to opt into an online capability which allows you to vote in AGMs. Now, though, they are providing a free service which automatically opts investors into voting in the AGMs
Interactive Investor IPO – what you need to know…
Interactive Investor is considering an IPO in the near future according to sources quoted by Sky News, The Evening Standard and the Daily Mail. Interactive Investor is backed by US Private Equity firm JC Flowers and has grown organically and through acquisition, in recent years though it has also sold divisions that it felt no
Is it worth claiming £100 to switch your ISA to Interactive Investor?
Interactive Investor offering £100 cash back if you switch to it’s ISA account. Investment platform Interactive Investor is well known for its flat fee no-nonsense approach to trading and investing, which has earned it a loyal and sizeable customer base. However, the firm is currently offering a special promotion designed to entice existing ISA inv…
Interactive Investors acquires EQi
Online dealing and investing platform, Interactive Investor has been on the acquisition trail splashing out £48.50 million on the purchase of a book of retail customers from Equiniti. The acquisition will lift Interactive Investor’s assets under administration by £5.0 billion to £50.0 billion and will increase the businesses customer base from 350,000 to 400,000. Meaning
Interactive Investor Simplifies Pricing For Investors
The UK’s number two direct consumer investment platform is looking to offer better value to consumers and a clearer pricing plan. Interactive Investor – one of the largest direct consumer investment platforms in the UK – is moving to simplify its pricing structure. The changes, which will come into effect from October 1st will, they
What is Interactive Investor’s Super 60 and should you invest in it?
In light of recent events in the fund investing world, it appears that picking funds, is as hard as picking stocks. So can Interactive Investor’s Super 60 pick winners? Investment platforms tend to feature specific funds, so here we take a look at Interactive Investor’s Super 60 Investment platform, Interactive Investor launched its Super 60
Interactive Investor Buys Alliance Trust Savings
Interactive Investor has bought Alliance Trust Savings in a deal worth around £40 million. The deal represents the latest step in II’s drive to expand and follows its acquisition of Trustnet Direct last year and TD Direct Investing in 2016. It comes after months of speculation about the destination of Alliance’s struggling savings platform which
Richard Wilson, Interactive Investor CEO on the evolution of the ii investment platform
If you’ve ever tried to look for info and tips on smaller cap stocks, one of the places you will have no doubt ended up at some point is the Interactive Investor discussion forum. Interactive Investor, in my mind anyway, has always been an aggregation of what one looks at when dealing stocks. Gossip, market
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
You can contact Richard at richard@goodmoneyguide.com
