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Find out how we rate Vanguard in our review. Our unique scoring system, updated for 2020, ranks each provider based on their most important features so you can see how Vanguard scores for their asset management products and services. We rate each of the services that matter most to you and give Vanguard a score for features such as account types, market coverage, investing platforms, charges and fees so you will know what to expect if you choose invest through them. Read our client reviews to understand client sentiment towards Vanguard
Vanguard Overall Review Scores
Why Vanguard Scores This Way?
You can invest in Vanguard funds though a Vanguard ISA, Vanguard Junior ISA, Vanguard General account, Vanguard Personal Pension. These account types cover the majority of the investment landscape for personal long term investing. See how Vanguard compares to other SIPP and stocks and shares ISA accounts with our investment comparison tables.
Whilst Vanguard does offer a range of funds that cover most of the investment landscape you can only invest in their funds. However, you can invest in ETFs, life strategy funds as well as index and active funds. If you want a broader investment account you would need a stockbroker like Hargreaves Lansdown. You can read our Hargreaves Lansdown review or compare different investment accounts here.
The Vanguard online investment platform allows you to buy, sell and track your investments in a simple interface on desktop, tablet or mobile devices.
Fees & Transparency
Vanguard have some of the lowest charges in the asset management industry. You can see how the Vanguard SIPP compares to Hargreaves Landsown and Interactive Investor fees here. Vanguard fees are on average 0.2% on funds, ETFs and ready made portfolios. Account fees 0.15% but are capped at £375 per year for accounts over £250,000.
Ease of Use
Vanguard is very easy to use. The website has screeners for choosing investment, funds and ETFs and the website is well layout and information displayed clearly.
History & Reliability
Whilst Vanguard only launched in the UK in 2017, Vanguard scores highly for history and reliability as it was founded in 1975 in America. Vanguard group currently has over $6trillion assets under management and employes over 17,500 people.
Safety & Regulation
Vanguard is authorised and regulated by the FCA, funds up to a certain amount are covered by the FSCS.
Customer Support & Satisfaction
Vanguard has an average score on Trustpilot with users rating the company 3.8 stars. However, reviews for Vanguard around the web are generally positive. Boringmoney rates VAnguard as 4.5 stars overall. Of the 2,500 employee reviews on Glassdoor Vanguard is rated 3.2 stars suggesting it is a good place to work with 72% approving of the CEO.
Account Opening & Funding
Accounts can be opened online. The processes is relatively simple.
Research & Tools
There are some fairly good guides on the website that explain the products that VAnguard offer as well as some good market data tools for choosing investments.