Transferwise Review: Transferwise offers fixed price mark-ups on international money transfers. TransferWise transparently displays its fee upfront and deducts it before conversion. No nasty surprises. TransferWise then uses the mid-market rate, independently provided by Reuters without any markup. The exchange rate is guaranteed as long as TransferWise receives your money within 24 hours.
Transferwise Customer Reviews:
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Appalling! No matter if you are a long time customer, their verification methods are a joke! They've been holding a transfer for over 3 days after taking my money, because they can't read the passport in the selfie they request as verification. If your doc is small or laminated, you don't stand a chance to be verified. My mortgage payment is at risk of default because Transferwise is holding my money, which is an illegal practice. I requested cancellation of the transfer and they said it is going to take 2 days to get it back. Which makes it a week without being able to access my own money. DO NOT USE TRANSFERWISE. Their customer service is appalling, treating long time customers as potential criminals, after they've been profiting from my money for years. STAY AWAY FROM THEM!!!
Great app, great rates, super fast.
Best exchange rates in the market, updated in near real time, with a stable and intuitive digital platform. The free international Bank accounts are handy, also. Would never consider using anything else for exchanging currency, this is the best value there is.
- Online Platform: 5/5
- Customer Service: 5/5
- Fees & Pricing: 5/5
Simple and easy to use for any FX.
- Online Platform 5/5
- Customer Service 5/5
- Fees & Pricing 5/5
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