XTB ISA Review

XTB Stocks & Shares ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.5/10Excellent

Based on 139 customer reviews and our expert analysis

Visit XTB(opens in a new tab)

74% of retail investor accounts lose money when trading CFDs with this provider

  • Experts rate XTB's Stocks & Shares ISA highly, noting its competitive interest rate of 4.5% on uninvested cash and low account costs as significant advantages. However, they caution that the platform can feel complex and may not suit all investors, particularly due to its inclusion of high-risk CFDs alongside traditional investments.
  • Across 139 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the platform's user-friendly app, efficient trading process, and excellent customer service. Many users appreciate the variety of investment options available, while some express concerns about the complexity of the platform and a few negative experiences regarding account management.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated XTB Stocks & Shares ISA across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Low account costs
  • High interest on uninvested cash
  • Innovative app

Cons

  • Also offers high-risk CFDs
  • Complex web platform
  • No funds
See full expert review

Our verdict

XTB's Stocks & Shares ISA is a Flexible Individual Savings Accounts (ISAs), which means that customers who invest through the ISA can withdraw funds and reinvest them without losing their allowance.

Is XTB's Stocks & Shares ISA Any Good?

Yes, XTB has a good ISA, especially now that you can earn so much from your uninvested cash.

ISA Transfers:  Customers can now transfer their existing Stocks and Shares ISA & Cash ISA directly to XTB. However, this can only be done via the app and can take up to 30 days.

Fees: Clients trading over €100,000 (£82,000) or equivalent per month on the platform are charged a 0.2% commission fee, subject to a minimum ticket charge of £10.00. Otherwise, trading on the platform is commission-free.

The platform also carries a FX fee of 0.5% for investments in different currencies and charges a £10 monthly inactivity fee after 12 months of no activity and no cash deposit within the previous 90 days

Market Access: Alongside its Investing Plans, XTB offers forex trading, indices, commodities, ETF and stock CFD trading.

The firm’s Investment Plans allow users to build a personalised portfolio of ETFs aligned with their attitudes towards risk and asset allocation choices. With this service, investors can build new portfolios from scratch and top them up using a pre-defined asset allocation plan.

XTB offers traders some of the best market access, pricing and trading tools including the ability to invest in the long-term alongside their short-term speculation. If you want to knwo more about their ethos, read our interview with XTB chief executive Omar Arnaout who previously emphasised the importance of customer service in defining the company’s proposition.

Interest Rates: XTB's ISA pays 4.5% interest on uninvested funds, which is calculated daily and paid out monthly within five days of the following month. One really good thing about XTBs interest on uninvested cash is that there are no thresholds to get the best interest rates. Some other brokers like eToro and Saxo only give the best rates to clients with more money in their accounts.

Platform & App: The app is great, but the platform has a bit of a trader feel to it, which may put people off a bit as you can buy shares alongside CFDs. I was going to buy some XTB shares as they are publicly listed in Poland, but couldn't, so instead I just put whatever free cash I had into one of their investing plans that lets you invest in everything, the iShares Core MSCI World UCITS.

You can also set up regular investments so that each month you build your portfolio, in the same way you pay for Netflix.

XTB Investing Plans

Customer reviews for XTB

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 139 reviews

  • Excellent77%
  • Very good12%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

Thomas @ 03/12/2021 10:11

Thomas ·

Good trading platform, very good indices, great support

Razvan @ 03/12/2021 10:15

Razvan ·

The best one-stop-shop on the market

david @ 03/12/2021 10:17

david ·

I tried a lot of brokers but XTB has the best support + education. On the other hand platform is sometimes lugging but not a big deal. Great reputation, reviews and regulations will calm you down and I recommend this broker.

Radu @ 03/12/2021 10:19

Radu ·

XTB is really great, their offer is vast and gives answers to every need. Also the xStation5 platform is very intuitive and user friendly making it easy to use and adapt to it.

Maria @ 03/12/2021 10:20

Maria ·

Highly recommended!

Roberto_Francis @ 03/12/2021 10:22

Roberto_Francis ·

Best support and mobile platform!

Maria @ 03/12/2021 10:23

Maria ·

Highly recommended!

Steve @ 03/12/2021 10:28

Steve ·

Everything is perfect, I am really surprised!
xStation 5 platform is amazing
Zero comissions
Fast deposits and safe withdrawals
Helpful account managers
Negative balance protection
News and live analysis
So many products

Eugen @ 03/12/2021 10:31

Eugen ·

Great platform, very good trading conditions.

Eduard @ 03/12/2021 10:32

Eduard ·

By far the best customer service out there! Intuitive platform. I have absolutely no complaints.

Ina @ 03/12/2021 10:33

Ina ·

I highly recommend!

Lóránt @ 03/12/2021 10:35

L├│r├ínt ·

I am very satisfied, they are among the top brokers.

David @ 03/12/2021 10:48

David ·

excellent xStation and Customer Support

Alberto @ 03/12/2021 10:54

Alberto ·

Best tech, best Trading Platform xStation, best guys and now best fees. Keep on XTB!

Marcos @ 03/12/2021 10:56

Marcos ·

XTB are the best broker to invest. Their offer, their attention and the fast and innovative app makes the trading experience to a next level. I would definitely recommend them

Kuba @ 03/12/2021 09:51

Kuba ·

xStation5 is really great, 0% commission shares just wow!

thomas @ 03/12/2021 09:40

thomas ·

XTB is a great Broker,they helped me to set up my account and the platform is easy to use. Highly recommended

Giorgio @ 03/10/2021 10:57

Giorgio ·

XTB can be considered the best broker in Europe. The customer service is really good and the XTB Platform is easy to use, definitely better than others. Glad that XTB offers stocks to trade and a wide range of crypto.

Well done!

Ellis @ 03/10/2021 11:54

Ellis ·

I am very happy and satisfied with XTB! Absolutely recommended!

Tayfun @ 03/10/2021 12:12

Tayfun ·

Excelent customer service and trading platform. Highly recommend them!

XTB has raised interest rates for UK clients on uninvested cash, offering 4.2% on US Dollars and 2.3% on Euros in both GIAs and ISAs. Interest is earned daily and paid monthly, with no minimum deposit required. Its 4.5% rate on Sterling remains unchanged. XTB says it passes on wholesale bank rates to benefit customers and aims to offer market-leading returns. In addition to attractive cash rates, it offers zero commission on stock and ETF trades up to €100,000 per month. Beyond this, a 0.2% fee applies. Currency conversion costs and investment risks also apply.

Tell us what you think:

Scroll to Top

Subscribe To The Good Money Guide Newsletter

Make more of your money with our guides, analysis, tips and interviews.

We’re committed to your privacy, and you may unsubscribe from these communications at any time with a single click. For more information, check out our privacy policy.