XTB ISA Review

XTB Stocks & Shares ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.5/10Excellent

Based on 139 customer reviews and our expert analysis

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74% of retail investor accounts lose money when trading CFDs with this provider

  • Experts rate XTB's Stocks & Shares ISA highly, noting its competitive interest rate of 4.5% on uninvested cash and low account costs as significant advantages. However, they caution that the platform can feel complex and may not suit all investors, particularly due to its inclusion of high-risk CFDs alongside traditional investments.
  • Across 139 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the platform's user-friendly app, efficient trading process, and excellent customer service. Many users appreciate the variety of investment options available, while some express concerns about the complexity of the platform and a few negative experiences regarding account management.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated XTB Stocks & Shares ISA across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Low account costs
  • High interest on uninvested cash
  • Innovative app

Cons

  • Also offers high-risk CFDs
  • Complex web platform
  • No funds
See full expert review

Our verdict

XTB's Stocks & Shares ISA is a Flexible Individual Savings Accounts (ISAs), which means that customers who invest through the ISA can withdraw funds and reinvest them without losing their allowance.

Is XTB's Stocks & Shares ISA Any Good?

Yes, XTB has a good ISA, especially now that you can earn so much from your uninvested cash.

ISA Transfers:  Customers can now transfer their existing Stocks and Shares ISA & Cash ISA directly to XTB. However, this can only be done via the app and can take up to 30 days.

Fees: Clients trading over €100,000 (£82,000) or equivalent per month on the platform are charged a 0.2% commission fee, subject to a minimum ticket charge of £10.00. Otherwise, trading on the platform is commission-free.

The platform also carries a FX fee of 0.5% for investments in different currencies and charges a £10 monthly inactivity fee after 12 months of no activity and no cash deposit within the previous 90 days

Market Access: Alongside its Investing Plans, XTB offers forex trading, indices, commodities, ETF and stock CFD trading.

The firm’s Investment Plans allow users to build a personalised portfolio of ETFs aligned with their attitudes towards risk and asset allocation choices. With this service, investors can build new portfolios from scratch and top them up using a pre-defined asset allocation plan.

XTB offers traders some of the best market access, pricing and trading tools including the ability to invest in the long-term alongside their short-term speculation. If you want to knwo more about their ethos, read our interview with XTB chief executive Omar Arnaout who previously emphasised the importance of customer service in defining the company’s proposition.

Interest Rates: XTB's ISA pays 4.5% interest on uninvested funds, which is calculated daily and paid out monthly within five days of the following month. One really good thing about XTBs interest on uninvested cash is that there are no thresholds to get the best interest rates. Some other brokers like eToro and Saxo only give the best rates to clients with more money in their accounts.

Platform & App: The app is great, but the platform has a bit of a trader feel to it, which may put people off a bit as you can buy shares alongside CFDs. I was going to buy some XTB shares as they are publicly listed in Poland, but couldn't, so instead I just put whatever free cash I had into one of their investing plans that lets you invest in everything, the iShares Core MSCI World UCITS.

You can also set up regular investments so that each month you build your portfolio, in the same way you pay for Netflix.

XTB Investing Plans

Customer reviews for XTB

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 139 reviews

  • Excellent77%
  • Very good12%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

Kacper @ 03/16/2021 12:26

Kacper ·

Ultimately best broker I have used so far! Great trading app and customer service.

Mark Thomas @ 03/16/2021 08:51

Mark Thomas ·

It has taken me some time, but I have finally found a excellent broker, tight spreads, an excellent platform, honourable conduct, a genuine trustworthy broker. A pleasure to do business with.

Edalgar @ 03/16/2021 09:30

Edalgar ·

Excellent trading platform, great support, very helpful education content and webinars. Fully recommend xtb for starter and professionals.

Paul kavanagh @ 03/16/2021 09:31

Paul kavanagh ·

Great platform
Never any issues
Good training platform
Informative calendar and news

Teodora @ 03/16/2021 07:05

Teodora ·

Trustworthy broker!

Bartosz @ 03/16/2021 08:42

Bartosz ·

xStation is amazing, videos every morning on YT are helpful and low spreads on derivatives that IÔÇÖm trading also make my life easier.

CHRIS ANDRIANOPOULOS @ 03/16/2021 08:49

CHRIS ANDRIANOPOULOS ·

Great broker , very simple but also very efficient platform , very low spreads in most accets .
Only negative , i can think , is the high charges in stocks trading , you can't scalp easily.

Razvan @ 03/16/2021 07:04

Razvan ·

The best broker for short, mid and long term investment

Thom @ 03/15/2021 03:47

Thom ·

In love with their platform xStation5. Bit disappointed because they're not offering crypto anymore. Overall very good feedback.

Luk @ 03/15/2021 03:10

Luk ·

Great plataform , great customer support. Fast withdrawals, great education. One of the best brokers i have tried so far

Lamar @ 03/15/2021 02:49

Lamar ·

Awesome easy platform and you could even trade in cryptos.
Definitely my favourite broker.

James @ 03/14/2021 12:22

James ·

4 out of 5 because the spread on exotic assets is still too high. I'm sure they can still do more. Definitely recommended.

Gábor Nagy @ 03/12/2021 03:47

G├íbor Nagy ·

low sperad, good webinars and learning materials
safe depo and withdraw
i do recommend, also they haveing the best platfor i have used in my 10 Years of experience :D

francisco @ 03/12/2021 11:12

francisco ·

They have, in my opinion, the best platform for beginners and pro investors. The customer service & educational content make the difference in my daily trading

Randy @ 03/12/2021 11:57

Randy ·

Verry nice Broker.
Perfect for Newstarter and advanced people!

Maik @ 03/12/2021 11:59

Maik ·

Best Broker

Natalia @ 03/12/2021 12:18

Natalia ·

Best platform for trading and also good Customer Service. They answer fast and solving doubts real quick!
Totally recomend them to beginners, and also experiended investors

Jose @ 03/12/2021 01:00

Jose ·

The best broker I know, the platform is simple to use but very complete, the customer service is very good and the trading conditions are excellent.

Matthew @ 03/12/2021 01:44

Matthew ·

Totally happy with XTB and recommend them to everyone who is interested in trading. I tested a lot of providers but XTB is by far the best.

Adam @ 03/12/2021 10:10

Adam ·

Great platform, very good trading conditions, I welcome education events and materials. I had a positive experience with their customer support.

XTB has raised interest rates for UK clients on uninvested cash, offering 4.2% on US Dollars and 2.3% on Euros in both GIAs and ISAs. Interest is earned daily and paid monthly, with no minimum deposit required. Its 4.5% rate on Sterling remains unchanged. XTB says it passes on wholesale bank rates to benefit customers and aims to offer market-leading returns. In addition to attractive cash rates, it offers zero commission on stock and ETF trades up to €100,000 per month. Beyond this, a 0.2% fee applies. Currency conversion costs and investment risks also apply.

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