XTB ISA Review

XTB Stocks & Shares ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.5/10Excellent

Based on 139 customer reviews and our expert analysis

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74% of retail investor accounts lose money when trading CFDs with this provider

  • Experts rate XTB's Stocks & Shares ISA highly, noting its competitive interest rate of 4.5% on uninvested cash and low account costs as significant advantages. However, they caution that the platform can feel complex and may not suit all investors, particularly due to its inclusion of high-risk CFDs alongside traditional investments.
  • Across 139 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the platform's user-friendly app, efficient trading process, and excellent customer service. Many users appreciate the variety of investment options available, while some express concerns about the complexity of the platform and a few negative experiences regarding account management.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated XTB Stocks & Shares ISA across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Low account costs
  • High interest on uninvested cash
  • Innovative app

Cons

  • Also offers high-risk CFDs
  • Complex web platform
  • No funds
See full expert review

Our verdict

XTB's Stocks & Shares ISA is a Flexible Individual Savings Accounts (ISAs), which means that customers who invest through the ISA can withdraw funds and reinvest them without losing their allowance.

Is XTB's Stocks & Shares ISA Any Good?

Yes, XTB has a good ISA, especially now that you can earn so much from your uninvested cash.

ISA Transfers:  Customers can now transfer their existing Stocks and Shares ISA & Cash ISA directly to XTB. However, this can only be done via the app and can take up to 30 days.

Fees: Clients trading over €100,000 (£82,000) or equivalent per month on the platform are charged a 0.2% commission fee, subject to a minimum ticket charge of £10.00. Otherwise, trading on the platform is commission-free.

The platform also carries a FX fee of 0.5% for investments in different currencies and charges a £10 monthly inactivity fee after 12 months of no activity and no cash deposit within the previous 90 days

Market Access: Alongside its Investing Plans, XTB offers forex trading, indices, commodities, ETF and stock CFD trading.

The firm’s Investment Plans allow users to build a personalised portfolio of ETFs aligned with their attitudes towards risk and asset allocation choices. With this service, investors can build new portfolios from scratch and top them up using a pre-defined asset allocation plan.

XTB offers traders some of the best market access, pricing and trading tools including the ability to invest in the long-term alongside their short-term speculation. If you want to knwo more about their ethos, read our interview with XTB chief executive Omar Arnaout who previously emphasised the importance of customer service in defining the company’s proposition.

Interest Rates: XTB's ISA pays 4.5% interest on uninvested funds, which is calculated daily and paid out monthly within five days of the following month. One really good thing about XTBs interest on uninvested cash is that there are no thresholds to get the best interest rates. Some other brokers like eToro and Saxo only give the best rates to clients with more money in their accounts.

Platform & App: The app is great, but the platform has a bit of a trader feel to it, which may put people off a bit as you can buy shares alongside CFDs. I was going to buy some XTB shares as they are publicly listed in Poland, but couldn't, so instead I just put whatever free cash I had into one of their investing plans that lets you invest in everything, the iShares Core MSCI World UCITS.

You can also set up regular investments so that each month you build your portfolio, in the same way you pay for Netflix.

XTB Investing Plans

Customer reviews for XTB

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 139 reviews

  • Excellent77%
  • Very good12%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

4/5

GMG Awards Voter: [118231535807] ·

Pros:
NIL

Cons:
lower prices

3/5

GMG Awards Voter: [118230029501] ·

Pros:
It has good academic resources

Cons:
they need add pre and post markets for the stocks market

5/5

GMG Awards Voter: [118230026407] ·

Pros:
Excelent plattform

Cons:
Augment the trading instuments, though they have a lot

5/5

GMG Awards Voter: [118228749883] ·

Pros:
support

Cons:
mid range stocks

5/5

GMG Awards Voter: [13362465036] ·

Andrew @ 04/21/2021 10:34

Andrew ·

Serious broker. No one of those pushing you for funding. I'm actually surprised with their onboarding team, very helpful.
Thank you.

Jeff @ 03/25/2021 05:03

Jeff ·

Very reliable broker, I've recently discovered their xstation mobile, what a gem.
Recommended!

Selcuk KILINC @ 03/21/2021 01:48

Selcuk KILINC ·

I never lost money with XTB. But buy-sell price difference are sometimes too high on some pairs.

Sophie @ 03/19/2021 07:26

Sophie ·

I'm not a professional trader, but I'm learning so much with their trading material. Very helpful costumer service, thank you!
Sophie

Mariusz @ 03/18/2021 05:56

Mariusz ·

A lot of stocks, daily news, 0% fees for etfs. I love it and recommend it.

Tom @ 03/17/2021 08:40

Tom ·

Great trading platform, both desktop/web and mobile. Great uptime and super fast in comparison with other trading platforms.

dorota @ 03/16/2021 10:17

dorota ·

Excelent customer service and trading platform.

kakrzys @ 03/16/2021 10:58

kakrzys ·

Very satisfied with the broker, good selection of stocks and very trustful.

Mario @ 03/17/2021 04:12

Mario ·

best platforms.
Daily news, support etc. Highly recommend.

Maciek @ 03/17/2021 05:10

Maciek ·

Nice app but still Got some missing features. But for me its better then others (using two apps of my banks)

Johan @ 03/17/2021 06:17

Johan ·

Lots of materials to learn from. Great user service. I received a phone call from them and was asked if everything is clear and understandable.

Koray @ 03/16/2021 05:31

Koray ·

Very best broker, and trusted.

Phil Jackson @ 03/16/2021 06:17

Phil Jackson ·

Great platform
Superb webinars, Walid Kaudmani and the others really help with my trading.

Waldemar @ 03/16/2021 09:42

Waldemar ·

Great brokers, xstation5 is easy to use,
Daily news, support etc. Highly recommend.

Chinedu @ 03/16/2021 10:08

Chinedu ·

Great broker and easy to use platform. Withdrawals are trouble free and the customer service is probably one of the best.

XTB has raised interest rates for UK clients on uninvested cash, offering 4.2% on US Dollars and 2.3% on Euros in both GIAs and ISAs. Interest is earned daily and paid monthly, with no minimum deposit required. Its 4.5% rate on Sterling remains unchanged. XTB says it passes on wholesale bank rates to benefit customers and aims to offer market-leading returns. In addition to attractive cash rates, it offers zero commission on stock and ETF trades up to €100,000 per month. Beyond this, a 0.2% fee applies. Currency conversion costs and investment risks also apply.

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