4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.
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TorFX Customer Reviews & Expert Rating

  • TorFX is highly rated in both expert and user reviews on Good Money Guide, boasting an impressive average of 4.9/5 from 4,733 user reviews.
  • Experts commend TorFX for its personal service and competitive exchange rates, highlighting its recognition as the “Best Currency Broker” in 2025 and 2024. They note the advantages of using TorFX for larger transactions, particularly for property purchases abroad, while cautioning that it may not be ideal for smaller transfers.
  • Users frequently praise the efficiency and reliability of TorFX, noting the excellent customer service and quick transfer processes. Many appreciate the straightforward platform and the personal touch provided by dedicated agents, while some mention the competitive rates and transparency throughout the transaction process.

Superb

12th May 2026

Develops a personal relationship between their staff and the customer.Whenever I have had a query it has been answered clearly and concisely

Alan Edwards

Efficient

12th May 2026

Friendly, good customer service.

fiona McBrierty

Excellent

12th May 2026

Timely a pnd efficient

Maureen PURDIE

Personal Service

12th May 2026

Really helpful, gives a personal service and have used over three years.

Christopher Cornwell

Excellent

12th May 2026

Fast reliable, helpful on phone if required

Christine Openshaw

Efficient

12th May 2026

Customer service

David Mason

Efficient

12th May 2026

Transfers are quick simple and correct.

The App is intuitive and always seems to function well.

Michael Carroll

Excellant

12th May 2026

Personal touch, and good communication

Dudley Trimm-Allen

Efficient

12th May 2026

Good rates, efficient process, friendly and available if any questions.

Simon Payne

Attention to detail.

12th May 2026

Everyone is very efficient and helpful with me as I am old and useless with modern technology. They take time to explain everything and make sure that I fully understand everything that is happening.

Douglas Ward

Reliable

12th May 2026

Info, customer care and responsive

Sibylle Guerri-Stephenson

Excellent

12th May 2026

Good exchange rates. Hassle free currency exchange. Good customer service. Good communications. Diligent.

Robin Anderton-Brown

Helpful

12th May 2026

They make the process very easy

David Walsh

Excellence

12th May 2026

They are fast trustworthy and offer an excellent exchange rate. All within 24 hours. Ally Phillips was friendly and helpful in transfering our money from the Netherlands back to Britain when we moved back home.

Ian Spencer

Excellent

12th May 2026

Keeps me regularly informed. Monthly. Feel confident in using Torfx.

Mrs Joyce Cowan

Comfortable.

12th May 2026

Just efficient and pleasant to deal with.

Used to transfer to Oz within the family.

David Richards

Helpful

12th May 2026

Putting up with me

Trenchard Bowden

Reliable

12th May 2026

Great communication, very personal and friendly. Trustworthy and honest. Helped with my house transaction in France. Fantastic customer support.

Simon Jones

Reliability value

12th May 2026

Helpful, good rates,quick transfers, person to talk to assist if a problem.!

Michael Cooper

Reliable

12th May 2026

Very friendly and made it easy to transfer money

John Mccole
TorFX Expert Review: Best Currency Broker 2025
TorFX

Provider: TorFX

Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Should you send money abroad with TorFX?

Best Currency Broker 2025TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (4)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.7
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