5.0
500 Good Money Guide users have given this provider a review rating of 5.0 out of 5 based on their genuine experience.
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Saltus Customer Reviews & Expert Rating

  • Saltus is highly regarded on Good Money Guide, offering a personalised approach to financial planning and investment management. With impressive investment performance and competitive fees, Saltus is a top choice for high-net-worth individuals seeking comprehensive financial services.
  • Experts highlight Saltus’ robust cashflow modelling, tax optimisation, and strong investment performance across various risk categories. The company’s transparent fee structure, high client satisfaction, and personalised service make it a dependable option for long-term financial planning.
  • Customer reviews for Saltus are overwhelmingly positive, praising the company for its efficient customer service, clear communication, and knowledgeable advisors. Users appreciate the tailored advice, regular updates, and the user-friendly online portal provided by Saltus.

Saltus Customer Reviews

Tell us what you think of this provider.

Solid

11th January 2026

Responsive, expert & reliable communications & service together with sound investment advice & great performance of my investments

Catherine Wolfgang

Trusted

11th January 2026

Listens, explains and crafts wealth solutions that make sense

Richard Bosher

Smart

11th January 2026

Delivers consistent performance always with the customer at the heart of it

Phil King

Professional

11th January 2026

Communication is always brilliant from these guys. I’ve been impressed throughout our relationship with the people and the returns!

Adam Fleming

Solid

11th January 2026

Great options, brilliant communication, I genuinely appreciate the expertise in and guidance in managing my pension portfolio from Saltus

Mark Nicholson

Reassuring

11th January 2026

Saltus provide what feels like a very personal service. Thoughtful and appropriate advice, provided by knowledgeable friendly advisors with great transparency that gives me the confidence our money is working for us in the best way possible to meet our short and long term needs. I never feel like I’m being upsold. The firm’s investment strategy reflects our own risk appetite and has delivered for us over several years, including navigating significant life events. Great cashflow and retirement forecasting capabilities add to the feeling of reassurance.

Dan McCoy

Great communication

11th January 2026

For us it was the ability through excellent communication to establish a route to an accurate conclusion.

Keith Nicholas

Excellent communication

11th January 2026

We use Saltus for our pension and other investments.

All information shared is very well communicated and explained and our consultant is very patient and thorough

Claire Sallows

Action, efficiency and advice

11th January 2026

organising my pension and would definitely like to recommended highly the work, advice, support and professionalism of my Financial advisor Ray Turner. Saltus and Ray have been so supportive of actions to take that suit me. Including advice on Life Insurance, Trusts and my pension. I could not have done it without them. Always with a friendly manner and Ray never makes my knowledge appear inadequate.

Gail Balfour

Approachable

10th January 2026

Look after my SIPP pension assets

Tim Andrews

Personal touch

10th January 2026

Excellent support and communication.

Anita Whittaker

Trustworthy

10th January 2026

First class customer service, tailored to personal needs and circumstances. Delivers sustainable growth ahead of competitive set.

Richard Hayes

Professionals

10th January 2026

Seeks the very best deal for the client. Customer service is brilliant

Annette Stracey

Reliable and consistent advice

10th January 2026

They have advised me and managed my investments consistently over a number of years and have always had my best interests at heart

Tara Allison

Efficient

10th January 2026

Keeping me in touch with markets and performance of my portfolio

Adrian Mills

Informative, caring

10th January 2026

Communicates well with clients. Good account management. Very helpful with SIPP and overall financial advice

Michael Green

Efficient

10th January 2026

My husband and I use Saltus for financial planning and James Dear our dedicated financial planner has been excellent for many years. He is friendly, thoughtful and so knowledgeable, the main reason we have stayed loyal to Saltus.

Tracey Colley

Communication

10th January 2026

Keeps me updated with their app and a quarterly update plan

Simon Colley

Responsive

10th January 2026

Have been our advisers for many years and have found them to be very analytical

John Kennedy

Effective

10th January 2026

Ray has helped guide my family through the finances involving my fathers passing away, and over the last year has made, and saved us plenty of money

Lance Vinten

Saltus Expert Review

Saltus Expert Review: Best Wealth Manager 2025
Saltus

Provider: Saltus

Verdict: Saltus won "Best Wealth Manager" in the 2025 Good Money Guide Awards for it's tailored financial planning and investment services. Saltus stands out in the UK wealth management industry by blending personalised financial planning with a sophisticated investment approach more often found in institutional circles. Founded in 2004, the firm manages over £10 billion in assets and holds Chartered status for its financial planning division, reflecting high standards in advice.

Summary

Best Wealth Manager 2025

Saltus takes a highly personalised route from the outset, matching clients with advisers who align with their goals and communication preferences. Their planning process includes robust cashflow modelling and tax optimisation, resulting in comprehensive strategies that span life planning and investment management.

Their investment performance, as independently benchmarked by the ARC Private Client Indices (ARC PCI), is particularly impressive. Saltus has outperformed peers over 3, 5, and 10-year periods across cautious, balanced, growth, and equity risk categories — all while generally taking less risk. For instance, their core Growth strategy delivered an annualised 7.2% return over five years to the end of 2025, compared to 4.6% for the ARC benchmark.

Fees are competitive and decline as portfolios grow, with no exit charges and transparent upfront costs, especially for larger portfolios. The ongoing cost for a £1.5m client portfolio in their core investment strategies is around 1.45% (including financial planning), and investment-only clients benefit from reduced charges.

Client satisfaction is high, reflected in a 2025 Net Promoter Score (NPS) of 67 (well above the financial services average) and a 97% client retention rate. For context, Apple’s 2025 NPS score was 61 and Amazon’s 47. Bain & Co suggest that a score of 70 or more places a company in the ‘world-class’ category.

A good choice for high-net-worth individuals seeking top-tier financial planning and strong, risk-adjusted investment performance.

Pros

  • Strong investment performance
  • Bespoke client service
  • Transparent, tiered fees

Cons

  • £250k minimum investment
  • Initial advice charge
  • Limited DIY option
  • Wealth Manager Rating
    (5)
Overall
5

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