Saltus Customer Reviews
Saltus won “Best Wealth Manager” in the 2026 and 2025 Good Money Guide Awards for it’s tailored financial planning and investment services. Saltus stands out in the UK wealth management industry by blending personalised financial planning with a sophisticated investment approach more often found in institutional circles. Founded in 2004, the firm manages over £10 billion in assets and holds Chartered status for its financial planning division, reflecting high standards in advice. Saltus takes a highly personalised route from the outset, matching clients with advisers who align with their goals and communication preferences. Their planning process includes robust cashflow modelling and tax optimisation, resulting in comprehensive strategies that span life planning and investment management. Their investment performance, as independently benchmarked by the ARC Private Client Indices (ARC PCI), is particularly impressive. Saltus has outperformed peers over 3, 5, and 10-year periods across cautious, balanced, growth, and equity risk categories — all while generally taking less risk. For instance, their core Growth strategy delivered an annualised 7.2% return over five years to the end of 2025, compared to 4.6% for the ARC benchmark. Fees are competitive and decline as portfolios grow, with no exit charges and transparent upfront costs, especially for larger portfolios. The ongoing cost for a £1.5m client portfolio in their core investment strategies is around 1.45% (including financial planning), and investment-only clients benefit from reduced charges. Client satisfaction is high, reflected in a 2025 Net Promoter Score (NPS) of 67 (well above the financial services average) and a 97% client retention rate. For context, Apple’s 2025 NPS score was 61 and Amazon’s 47. Bain & Co suggest that a score of 70 or more places a company in the ‘world-class’ category. A good choice for high-net-worth individuals seeking top-tier financial planning and strong, risk-adjusted investment performance. Based on 500 reviews Responsive, expert & reliable communications & service together with sound investment advice & great performance of my investments Listens, explains and crafts wealth solutions that make sense Delivers consistent performance always with the customer at the heart of it Communication is always brilliant from these guys. I’ve been impressed throughout our relationship with the people and the returns! Great options, brilliant communication, I genuinely appreciate the expertise in and guidance in managing my pension portfolio from Saltus Saltus provide what feels like a very personal service. Thoughtful and appropriate advice, provided by knowledgeable friendly advisors with great transparency that gives me the confidence our money is working for us in the best way possible to meet our short and long term needs. I never feel like I’m being upsold. The firm’s investment strategy reflects our own risk appetite and has delivered for us over several years, including navigating significant life events. Great cashflow and retirement forecasting capabilities add to the feeling of reassurance. For us it was the ability through excellent communication to establish a route to an accurate conclusion. We use Saltus for our pension and other investments. organising my pension and would definitely like to recommended highly the work, advice, support and professionalism of my Financial advisor Ray Turner. Saltus and Ray have been so supportive of actions to take that suit me. Including advice on Life Insurance, Trusts and my pension. I could not have done it without them. Always with a friendly manner and Ray never makes my knowledge appear inadequate. Look after my SIPP pension assets Excellent support and communication. First class customer service, tailored to personal needs and circumstances. Delivers sustainable growth ahead of competitive set. Seeks the very best deal for the client. Customer service is brilliant They have advised me and managed my investments consistently over a number of years and have always had my best interests at heart Keeping me in touch with markets and performance of my portfolio Communicates well with clients. Good account management. Very helpful with SIPP and overall financial advice Keeps me updated with their app and a quarterly update plan Have been our advisers for many years and have found them to be very analytical Ray has helped guide my family through the finances involving my fathers passing away, and over the last year has made, and saved us plenty of money Leave a review
Saltus Expert rating
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Saltus Customer reviews
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Solid
Trusted
Smart
Professional
Solid
Reassuring
Great communication
Excellent communication
All information shared is very well communicated and explained and our consultant is very patient and thoroughAction, efficiency and advice
Approachable
Personal touch
Trustworthy
Professionals
Reliable and consistent advice
Efficient
Informative, caring
Efficient
Communication
Responsive
Effective