In this guide, we review Penfold and look at what it offers. We also compare its pension to products offered by competitors such as PensionBee, Nutmeg, and Hargreaves Lansdown.
Penfold Customer Reviews
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5/5
Pros:
Easy to use, ability to add more money or pause
4/5
Pros:
Sharia
Cons:
Improve
5/5
Pros:
APP
Cons:
ItÔÇÖs Easy to use and straight forward no improvements needed
5/5
Cons:
N0thing
5/5
Pros:
Customer service and support
Cons:
N/A
5/5
Pros:
The clear UI and UX design of their website and app, makes it all very easy to use and understand.
Cons:
Nothing
5/5
Pros:
Pause and restart contribution
Cons:
Offer other products
5/5
Pros:
The app is very usable
Cons:
Try to get the money from HMRC quicker
3/5
Pros:
find details in opening a pension complicated but penfolds helped me in a calm step by step way I understood friendly and treats each person as an individual good one to one customer service never worried about any questions we have always helpful and finds relevant answers.
Cons:
maybe find some better trades with higher interest so can build better on my pension
5/5
3/5
Cons:
It gave little me whoÔÇÖs not a big fish be able to invest
5/5
Pros:
Easy to use and I can see what my pension is doing at a touch of a button
Cons:
All ok at the moment
2/5
Pros:
Nothing really just take their fees and watch your investment drop!!
Cons:
The fund invested in we are told by penfold is one of the top performing funds!! yet it is always down!!
5/5
Pros:
Perfect
Cons:
More communication
5/5
Pros:
It just all works perfectly
Cons:
Honestly nothing
5/5
Pros:
Easy to use and deposit money in when i want too also love the fact i can see all the money i have put in,transfered and what has been topped up its a great feature
Cons:
Nothing i actually love the way it works now
5/5
5/5
Pros:
It is Easy and reliable invest as now now
Cons:
No idea
5/5
Pros:
i can bacs money to them, makes life easier
Cons:
make it all automated, so i dont have to tell them i am sending money
5/5
Pros:
App easy to use
Cons:
N/A
Penfold Pension Expert Review
In this review we:
- Give our ratings based on their nearest peers
- Tell you what we think of Penfold after testing them with real money
- Highlight the key costs, facts and figures of the Penfold accounts
Penfold Pension Review
Name: Penfold
Description: Penfold is an online provider of pensions. A digital alternative to traditional pension companies, it enables users to quickly set up a pension, and manage it online or with its app. A relatively new player in the UK pensions space, Penfold was set up in May 2018, and became regulated by the Financial Conduct Authority (FCA) in May 2019. The company was founded by three technology experts who previously worked at Deloitte and Funding Circle an since then Penfold has grown significantly since then, now serving over 100,000 users.
Is Penfold a good pension?
Yes, Penfold, is one of the new breed of pension providers that combines tech with personal service. Via the app you can start a pension in less than 10 minutes and also talk to an expert advisor on the phone if you need help.
- Investments: Managed funds
- Minimum investment: £1
- Pension charges: 0.4% to 0.88%
Fees: Penfold charge a single fee for their service which includes account and investment management fees. The fee is 0.75% for savings up to £100k, and 0.4% on any amount over £100k. The Sharia plan fee is 0.88% for savings up to £100k, and 0.53% on any amount over £100k
Pros
- Easy-to-use app and web interface
- Projected retirement income
- Ability to set savings goal
- Detailed insights into investments
Cons
- Relatively new company
- Slightly more expensive than robo-advisors
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Pricing
(4)
-
Market Access
(4)
-
Online Platform
(4)
-
Customer Service
(5)
-
Research & Analysis
(3.5)
Overall
4.1Penfold is a UK pension provider that offers a flexible, easy-to-use pension designed for private savers and those who run limited companies. It allows customers to set up a pension online with zero paperwork. Penfold also offer a modern auto enrolment workplace pension for businesses.
- Related guide: Our picks of the best SIPP providers in the UK
Penfold’s goal is to make pensions easy, so it has designed a product that can be set up in less than 10 minutes. To open an account, you simply enter your personal details, verify your identity, and make a contribution. You can open a Penfold pension from as little as a £1 one off deposit or by transferring an existing pension.
The Penfold pension is like any other UK pension scheme in that your contributions are eligible for tax relief. Tax relief can be thought of as a reward from the government for saving for retirement – when you make a contribution into your pension, the government adds money for you too. Basic-rate taxpayers are entitled to tax relief of 20% on their contributions while higher-rate and additional rate-taxpayers can potentially reclaim another 20% and 25% respectively.
What Can You Invest In With Penfold?
With Penfold, there are five main investment options:
- Lifetime. The Lifetime Penfold plan spreads your money across many different assets and automatically adjusts your investment risk levels as you approach retirement. The aim is to grow your savings more early on, before gradually shifting your money into safer investments as you get older
- Standard. With Penfold’s Standard plan, your money is invested across a wide range of investments and industries. There are four different risk levels you can choose here, depending on your risk tolerance
- Sustainable. The Penfold Sustainable plan is designed for those who want to invest on a socially responsible basis. This fund invests in companies with the highest ESG ratings relative to their peers within each sector
- Sharia. Penfolds Sharia plan is designed for those seeking Sharia-compliant investments. This plan excludes investments in industries such as alcohol, tobacco, pork, weapons, and adult entertainment
- Sustainable Lifetime. The Sustainable Lifetime plan from Penfold is designed for those who want to invest on a socially responsible basis and have their investment risk level change automatically to safer investments when approaching retirement.
It’s worth pointing out that the Lifetime, Standard, and Sustainable plans are all managed by BlackRock – the largest asset manager in the world – which uses advanced technology to spread capital over a wide range of investments. The Sharia plan is managed by HSBC Global Asset Management, which invests users’ savings across a wide range of different companies that operate in a Sharia-compliant way.
- Related guide: How to start a private pension
Penfold Pension Fees & Costs
Penfold charges one transparent annual fee for managing your pension that covers everything within its pension service. This annual fee is between 0.75% and 0.88%, depending on the plan you choose. Penfold automatically deducts a portion of your annual fee from your pension in 12 monthly instalments.
If your pension is larger than £100,000, the annual fee is reduced to either 0.40% or 0.53% (depending on the plan you choose) on the portion of your savings over this amount.
Advantages of Penfold:
- It’s easy to set up. You can set up a pension in just five to 10 minutes
- Several investment options. There’s a range of investment options to choose from, depending on your requirements and risk tolerance
- You can adjust and pause your contributions if you need to
- Investment and saving insights. The ‘Explore Your Pension’ feature gives you visibility into your investments, including a breakdown of the companies you have a stake in. You can also track how much you have saved, and the projected future value of your Penfold pension
- Pension consolidation options. You can transfer and combine multiple old pensions into your Penfold account
- Tax relief. As with other UK pension products, contributions come with tax relief.
Disadvantages of Penfold:
- Limited investment options. Compared to a SIPP (Self-Invested Personal Pension), Penfold does not offer many investment options
- High fees. Fees may be higher than those of competitors’ products, depending on the size of your account and the investments you select.
How Does Penfold Compare To Other Pension Providers?
Comparing Penfold to other managed pension providers such as PensionBee and Nutmeg, there isn’t much difference between their products. All three companies offer pensions that are easy to set up and allow you to choose between several different investment plans.
The three platforms do have different fee structures, however. When comparing Penfold to PensionBee, the annual fee is between 0.50% and 0.95% depending on the plan you choose, and fees are halved on the portion of your savings over £100,000.
With Nutmeg, fees range between 0.72% and 1.14% depending on your investment plan, with lower fees for savings over £100,000. So, Penfold may be more expensive than PensionBee and Nutmeg.
Comparing Penfold to traditional pension providers such as Hargreaves Lansdown, AJ Bell, and Interactive Investor – which all offer SIPPs – the main advantage of Penfold is its user-friendly nature. With Penfold, you can set up a pension plan in a few minutes. Additionally, you don’t have to worry about managing your own investments.
On the downside, you have far less investment options with Penfold. With Hargreaves Lansdown, AJ Bell, and Interactive Investor, you can invest in UK shares, international shares, funds, exchange-traded funds (ETFs), investment trusts, and bonds. However, with Penfold, you only have a few investment plans to choose from.
Penfold’s fees can also be higher than SIPP fees. Hargreaves Lansdown’s annual SIPP fee, for example, is 0.45% which is significantly lower than Penfold’s annual fee of between 0.75% and 0.88%.
Penfold Alternative Pension Providers
| Private Pension Provider | Pension Account Charges | SIPP or Managed | Minimum Investment | GMG Rating | More Info |
|---|---|---|---|---|---|
 | 0.75% – 0.35% | Managed | £500 | See Pension Capital at risk |
|
 | 0.25% – 0.1% | SIPP | £500 | See Pension Capital at risk |
|
 | 0.45% – 0.25% | SIPP | £1 | See Pension Capital at risk |
|
 | £5.99 a month | SIPP | £1 | See Pension Capital at risk |
|
 | 0.6% – 0.3% | Managed | £50 | See Pension Capital at risk |
|
 | 0.15% | SIPP | £1 | See Pension Capital at risk |
|
 | 0.4% – 0.2% | SIPP | £1 | See Pension Capital at risk |
|
 | 0.75% -0.35% | Managed | £500 | See Pension Capital at risk |
Based in London, Edward is a distinguished investment writer with an extensive client portfolio comprising a diverse array of prominent financial services firms across the globe. With over 15 years of hands-on experience in private wealth management and institutional asset management, both in the UK and Australia, he possesses a profound understanding of the finance industry.
Before establishing himself as a writer, Edward earned a Commerce degree from the prestigious University of Melbourne. Complementing his academic background, he holds the esteemed Investment Management Certificate (IMC) and is a proud holder of the Chartered Financial Analyst (CFA) qualification.
Widely recognized as a sought-after investment expert, Edward’s insightful perspectives and analyses have been featured on sites such as BlackRock, Credit Suisse, WisdomTree, Motley Fool, eToro, and CMC Markets, among others.
You can contact Ed at edward@goodmoneyguide.com
