Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

Excellent range of markets and...

Alex Barrett ·

Excellent range of markets and currencies, Good value

My favourite platform. Wide...

Murray Horrex ·

My favourite platform. Wide coverage for serious investors with competitive fixed fee structure.

Platform is used only to...

Seyed Abbas hashemi ·

Platform is used only to buy and sell stocks. And as such it’s a good platform.

Good in all respects

David Barnes ·

Good in all respects

Good value, competent

David Cockburn ·

Good value, competent

Nil

Gurchet singh ·

Nil

the platform is easy to...

ARRAN JAMES MARSHALL ·

the platform is easy to navigate and use, lots of good information about the accounts on offer and pricing is just about right also.

Fine, easy to use

Jennifer Hewlett ·

Fine, easy to use

A cheaper, fixed fee broker...

Martin Velvett ·

A cheaper, fixed fee broker offering deals to inspire family members to start investing. Great articles covering the various topics and methods of investing, with reviews on numerous funds and trusts. A one stop shop for the novice and experienced investor alike.

Trading costs could be lower

Barry Vernon ·

Trading costs could be lower

brilliant service, excellent info provided

Richard Fleming ·

brilliant service, excellent info provided

II have been excellent in...

Christopher Higgins ·

II have been excellent in helping transfer out of my ReAssure DC pension into their SIPP. Trading fees of £3.99 are unbeatable in my experience.

Poor message system and system...

David Kemper ·

Poor message system and system generally often down for maintenance

Not impressed with the customer...

Peter Isard ·

Not impressed with the customer service

Ease of Trading/ Website could...

Alan Metherell ·

Ease of Trading/ Website could do with a tidy up

Unfriendly, though can put 'stop...

John Thornton ·

Unfriendly, though can put 'stop loss etc.' limits on non-UK stock

expensive

MR MAYUR BILAKHIA ·

expensive

my current trading platform (ISA)....

Matthew Pountain ·

my current trading platform (ISA). Very good and helpful.

Easy to use.

Stephen Martin ·

Easy to use.

common admin displeasure & IT...

Clive Elder ·

common admin displeasure & IT probs

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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