Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

Good investments layout. Easy...

Martin Waterhouse ·

Good investments layout. Easy to find your way around. Easy to trade.

OK for watchlists and general...

Ian O'Neill ·

OK for watchlists and general research

easy to use, good information,...

Peter Hanson ·

easy to use, good information, good choice of investments

Like the family offering

PAul Rogers ·

Like the family offering

Good value, and easy to...

stephen hilton ·

Good value, and easy to use site.

Very competetive

Steven Collins ·

Very competetive

Too worried about security

Lyndon Haddon ·

Too worried about security

Relatively user friendly

Heather Phillips ·

Relatively user friendly

Good

David Whitehouse ·

Good

My main platform. Excellent services...

Andrew James Rolfe ·

My main platform. Excellent services at a reasonable cost

Helpful

John Gascoyne ·

Helpful

Easy to use

Alfred ·

Easy to use

No problems encountered

Clive Lambert ·

No problems encountered

Excellent breadth of markets /...

Gary ·

Excellent breadth of markets / stocks offered

4/5

GMG Awards Voter: [118255543967] ·

Pros:
n/a

4/5

GMG Awards Voter: [118255461478] ·

Pros:
ease of use

Cons:
other than reduce price, very little

4/5

GMG Awards Voter: [118255424038] ·

Pros:
The ii website is very clear and easy to navigate

Cons:
Lower monthly subscription rate

5/5

GMG Awards Voter: [118255307788] ·

Pros:
Good range of investments

Cons:
Make searching for different types of investments / group investments / have a screener

5/5

GMG Awards Voter: [118255293154] ·

Pros:
Plenty of research and information.

Cons:
Recently improved website, more research.

5/5

GMG Awards Voter: [118255259210] ·

Pros:
Best all rounder, easy to use, good pricing

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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