Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

Well priced, easy to use

Tim amps ·

Well priced, easy to use

Pay interest on cash.

COLIN WILLIAM FEARN ·

Pay interest on cash.

Fees are low for large...

Paul Smith ·

Fees are low for large accounts

Good value with large portfolio....very...

Toby Herschmann ·

Good value with large portfolio....very slow transferring foreign currency

Simple and effective

Allan Forbes ·

Simple and effective

Very good for dealing

James Fox ·

Very good for dealing

Simple trading

Michael Lane ·

Simple trading

Decent platform, but there are...

Prem Gopal Griffith ·

Decent platform, but there are better / more cost-effective platforms out there

It’s very straight forward to...

Noel John William Cook ·

It’s very straight forward to use and very good value for money.

very good but could make...

MR ALAN DENMAN ·

very good but could make improvements in some areas

Many good points but let...

Mark Clenshaw ·

Many good points but let down by poor phone support for some things out of the ordinary.

Okay

W. K. Raphael ·

Okay

Navigation could be better and...

Elric Langton ·

Navigation could be better and fee's are reasonable.

Used for several years without...

Peter D'Souza ·

Used for several years without issues

Like research

J L Arbuthnot ·

Like research

cheap and quick and simple

Richard Goodwin ·

cheap and quick and simple

They seem to be continually...

Andrew Wallace ·

They seem to be continually making small improvements / tweaking, etc.

Excellent value

Duncan Crawford ·

Excellent value

Excellent. Like the foreign currency...

Mohammed Amin ·

Excellent. Like the foreign currency cash accounts.

New X-Ray portfolio facility is...

David Robottom ·

New X-Ray portfolio facility is very useful.

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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