GMG Score

9.2/10

Expert Rating

Pricing
Market Access
Online Platform
Customer Service
Research & Analysis

Customer Reviews

4.3
1,124 Good Money Guide users have given this provider a review rating of 4.3 out of 5 based on their genuine experience.

interactive investor Customer Reviews & Expert Rating

  • Experts rate interactive investor highly, noting its fixed account fees as a significant advantage for medium to large investors, while highlighting the platform’s excellent usability and comprehensive research offerings. However, they caution that it may be expensive for smaller accounts and lacks certain investment options like derivatives.
  • Across 1124 user reviews on Good Money Guide, averaging 4.3/5, users frequently commend the platform’s ease of use, broad range of investment options, and helpful customer service. However, some users express concerns about rising fees, limited web tools, and the platform’s complexity in certain areas, particularly regarding account management and charting features.

Customer Reviews

4.3
1,124 Good Money Guide users have given this provider a review rating of 4.3 out of 5 based on their genuine experience.
Excellent
Very good
Average
Poor
Terrible

Poor transfer in service. Blame…

4th June 2024

Poor transfer in service. Blame anyone else over than taking ownership.

Mark Alderman

5/5

4th June 2024
graeme proudfoot

Brilliant

1st June 2024

Brilliant

Lawrence parker

Ok but slow to respond…

30th May 2024

Ok but slow to respond to customer queries and quite expensive

Sally woodward

Ok

30th May 2024

Ok

Dan

I switched my ISA from…

29th May 2024

I switched my ISA from Bestinvest to ii. ii is not only much cheaper but it is also far more informative and treats clients much better.

Ann MacMillan

Easy to use trading platform.

29th May 2024

Easy to use trading platform.

John Murphy

Very informative

29th May 2024

Very informative

Mark

Does what it says on…

29th May 2024

Does what it says on the tin, cheaply and efficiently

Reg Hoare

x

28th May 2024

x

Norman Renshaw

I am completely happy with…

28th May 2024

I am completely happy with there service.

Graeme F Sinclair

Q

28th May 2024

Q

Martin Hill

Easy to use, navigate, good…

28th May 2024

Easy to use, navigate, good value and research options

Peter Houghton

Great

27th May 2024

Great

Haris Mian

Excellent, easy to navigate, easy…

27th May 2024

Excellent, easy to navigate, easy to purchase/sell shares

Eugene Barnwell

Rarely used

27th May 2024

Rarely used

Steve Cowley

Very good

27th May 2024

Very good

David Bowler

Excellent rapid service. Wish it…

27th May 2024

Excellent rapid service. Wish it wouldn’t log me out so quickly though

Guy Pyetan

Easy to understand and use

26th May 2024

Easy to understand and use

David Laurence Clayton

Easy to use platform for…

26th May 2024

Easy to use platform for equity investments in ISAs and Sipps

John Baillie

Expert Review & Rating

interactive investor Expert Rating & Review: Updated 5/8/2026
Good Money Guide Recommended 2026

Provider: Interactive Investor

Verdict: interactive investor (ii) offers fixed fee investing on a wide range of investments with a fixed fee account structure make them one of the most cost effective ways for people with large portfolios to manage their investments, ISAs and pensions. ii are expecially good for high value portfolios and those wanting access to small cap stocks.

What does interactive investor do?

Interactive Investor or II as its known is one of the UK’s largest self-determined investor platforms. II can trace its roots back to 1995 and the startup floated on the London stock exchange back in the year 2000 before being bought by the Australian business Ample in 2002. Today,  Interactive Investor is a owned by abrdn with assets under administration of more than £50 billion and 400,000 customers to whom II offers share trading and investment services including, ISAs SIPPs and share dealing, alongside research and analysis. Including model portfolios, selected funds and thematic investments.

Interactive Investor differs from other investment platforms as it charges a fixed account fee, rather than a percentage of the funds you have on account. Which, over time, could save you thousands in costs.

As a low-cost provider ii competes directly with the likes of Hargreaves Lansdown and AJ Bell offering general investment accounts, ISAs and pensions.

Pricing: Brilliant for medium and large investors, expensive for small accounts.
Market Access: You’ll be hard-pressed to find something you can’t invest in.
Platform & Apps: Very good, excellent data and usability.
Customer Service: They are massive and mostly online, but you can call them directly, generally good.
Research & Analysis: Loads, daily and weekly updates across all the asset classes they cover, with lots of analysts and opinions. No advice service though.

Does interactive investor pay interest on cash?

Yes, but only 2% for under £10k and you need at least £100k in your account to get their best rate of 3.25%. There are other brokers that offer better rates on uninvested cash, though.

interactive investor versus Interactive Brokers

interactive broker and interactive investor may sound similar but cater to different investor profiles and operate under different jurisdictions and cater for different types of investors.

interactive brokers is a US‑based global brokerage offering a wide spectrum of asset classes and advanced trading tools, often targeting active traders and professionals. interactive investor, by contrast, is a UK‑focused subscription‑based platform offering a fixed‑fee structure suited to medium‑to‑long‑term investors primarily in equities, funds, bonds, Gilts, ISAs, and SIPPs.

interactive investor employs simpler platforms with relatively basic charting tools, while interactive brokers features a more complex interface and lower per-trade costs but with more variable fees. interactive investor is better for large longer term investment accounts because of its simplicity, flat monthly fee and broad UK offerings, whereas Interactive Brokers suits users seeking global market access and sophisticated execution tools.

Can you buy Gilts on interactive investor?

Yes, ii supports investment in government bonds, including UK Gilts, via its platform. This is confirmed on the site, which lists bonds and Gilts as available investments .

Pros

  • Fixed account fees
  • Easy to use
  • Good research

Cons

  • No Lifetime ISA
  • Expensive for very small accounts
  • No derivatives for hedging
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.9

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