Share Dealing

Hargreaves Lansdown Share Dealing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.7/10Very good

Based on 1,775 customer reviews and our expert analysis

  • Experts commend Hargreaves Lansdown Share Dealing for its excellent stock coverage and customer service, highlighting that there are no account charges for holding shares in a general investment account. However, they note that while the platform offers competitive pricing for frequent traders, it may be relatively expensive for infrequent share dealing, with a total rating of 4.9/5.
  • Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently praise the platform's ease of use, intuitive app, and responsive customer service. However, some users express frustration with high dealing charges and difficulties in navigating the website. Additionally, there are mixed feelings about the support provided during account issues, with several users reporting delays and challenges in communication.

Hargreaves Lansdown Share Dealing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated Hargreaves Lansdown Share Dealing across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Excellent stock coverage
  • No share dealing account fees
  • Established stock broker

Cons

  • Relatively high dealing charge for infrequent share dealing
See full expert review

Our verdict

Hargreaves Lansdown offers access to the widest selection of stocks for share dealing accounts in the UK. The platform also has one of the best research portals for analysing stocks.
Capital at risk.

Is it expensive to buy and sell shares on Hargreaves Lansdown?

Hargreaves Lansdown is not as expensive as it used to be as there is no account charge for holding shares in a general investment account and a max of £3.75 in a stocks and shares ISA. HL does still cost more than competitors like AJ Bell and Interactive Brokers to buy and sell shares, but the account running costs can be lower because of the monthly cap.

HL won the Best Stock Broker in our 2024, 2022 awards, and in 2021, it won Best Full-service Stockbroker for their all-round approach to customer service..

Another added bonus of dealing shares through HL is that their clients benefit from price improvements for best execution. HL say they reach out to multiple brokers to get the best prices for a trade and clients can make a saving of £18 per trade on average.

This is particularly relevant if you are dealing with cap UK shares, which is where Hargreaves Lansdown excels.

Overall, Hargreaves Lansdown is an excellent choice for most types of share dealing on UK and international markets.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,775 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Platform is good but difficult to navigate sometimes

VN ·

I find the platform good but it is difficult sometimes to navigate around. Customer service can be slow. Overall it is ok

Hargreaves Lansdown

Alan Mayo ·

I've been using Hargreaves Lansdown for about 20 years for my investments and have been very satisfied with the service provided. They provide a one stop shop for all my needs which include Stocks & Shares ISA, Cash ISA and their Active Savings product.

Really easy to use platform,...

Steve Ball ·

Really easy to use platform, good range of choices offered

provides the complete package for...

Richard Hurst ·

provides the complete package for an investor.

None

Stuart ·

None

outstanding

Kevin William Henderson ·

outstanding

Efficient but pricey, easy to...

Stuart J Duff ·

Efficient but pricey, easy to use website.

Seem ok

Patricia Curts ·

Seem ok

App experience isn’t great

Kaye ·

App experience isn’t great

Very reliable with good customer...

Mfon Sam ·

Very reliable with good customer service and care. Offers variety of packages

slow process to open savings...

Andrew Page ·

slow process to open savings accounts and rates are uncompetitive

Very easy to use; and...

Matt Judge ·

Very easy to use; and good tools withn the platform

Competitive and good help line

PAUL NORRINGTON ·

Competitive and good help line

expensive, flaffy

Jez Etherington ·

expensive, flaffy

Far too big

Derek Jarman ·

Far too big

Easy to use and customer...

Nicholas Laurens ·

Easy to use and customer focused

Excellent platform but expensive.

Seamus McGurrell ·

Excellent platform but expensive.

Excellent app and website

Patrick Lomax ·

Excellent app and website

Good but expensive

Paul Wheeler ·

Good but expensive

Excellent

PatrickLeonard ·

Excellent

In our HL share dealing review below, we explain how much Hargreaves Lansdown charges for buying and selling shares and how they compare to other share dealing platforms.

 

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