Hargreaves Lansdown SIPP & Pension Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.6/10Very good

Based on 1,775 customer reviews and our expert analysis

  • Experts rate Hargreaves Lansdown SIPP & Pension highly, noting its competitive pricing structure and excellent customer service. The platform offers a wide range of investment options, including access to over 3,000 funds and extensive research tools, making it particularly suitable for beginners. However, they caution that it can become expensive for larger portfolios, especially after promotional discounts end.
  • Across 1,775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently highlight the platform's user-friendly app and responsive customer service. Many appreciate the extensive range of investment options available, particularly for Junior ISAs. However, some users express frustration with high fees and occasional difficulties in navigating the platform, alongside concerns about customer support during complex processes.

Hargreaves Lansdown SIPP & Pension Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Hargreaves Lansdown SIPP & Pension across five key areas of our review framework.

  • Pricing4.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Widest range of shares, bonds and funds to invest in.
  • Get started with as little as £100 or a £25 regular investment
  • Share fees capped at £200
  • Excellent research & data to help you choose what to invest in

Cons

  • Can be expensive for large fund portfolios
See full expert review

Our verdict

Hargreaves Lansdown SIPP & Pension is great for those that want excellent service & research. We consistently rank Hargreaves Lansdown as one of the best SIPP providers in the UK (HL won best SIPP in our 2022 Awards). The main advantage of Hargreaves Lansdown’s SIPP is that it offers access to a vast range of investments. Investors have access to domestic and international equities, over 3,000 funds, bonds, as well as plenty of research and investment tools. Customer service is also top notch, with really helpful and knowledgable staff that can provide guidence if needed.
Capital at risk

Is Hargreaves Lansdown SIPP (Pension) Any Good?

Yes, Hargreaves Lansdown SIPP costs start at 0.45% of your portfolio value. The account charge for shares is capped at £200 per year. Funds are charged at 0.45% for the first £250,000, then 0.25% between £250k and £1m, then 0.1% between £1-£2m. There is no charge above £2m. There is no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.

But, if you open a SIPP with HL before the 30th June with £10k or more you'll get a discount of 40% on account fees. As HL is generally quite expensive, this is a great deal, and could save you £180 in fees. But keep in mind that when this discount ends in 2026, if you have £100,000 in your SIPP with HL it will cost £450 a year, versus £155.88 with interactive investor.

For beginners and smaller accounts Hargreaves Lansdown, is a great choice, as HL offer one of the best apps on the market and provide stock research and analysis on the most heavily traded stocks in the UK and US. Hargreaves Lansdown is also good for beginners because they are quite simple to use and have an excellent reputation for customer support from their Bristol based offices.

They may be a little more expensive that some of the other platforms, but you certainly get what you pay for.

Some SIPP accounts are better suited to beginners than others. Generally speaking, beginner investors require a SIPP that is easy to use, cost-effective, and offers access to products that are well suited to beginners such as ready-made portfolios.

So, if you are a complete beginner to SIPP investing and are not confident enough to choose what individual stocks and shares you want to own in the long term. A private pension may be more appropriate. One private pension account (which is not actually a SIPP because you can’t buy individual shares) that is well suited to beginners is Wealthify. Wealthify is a robo advisor (or digital wealth manager) that offers a managed pension product. With Wealthify, you choose an investment style based on your risk tolerance. However, the disadvantages of Wealthify are that the minimum pension investment is £5,000 and there are only a few investment portfolios to choose from.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,775 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Excellent App but high buying fees

Neil Rimmer ·

HL is an excellent platform as it’s easy to use and set up. It does however have rather large fees when buying a share. Considering the number of clients they have I’m surprised they remain high and is the reason I am looking for an alternative for my Stocks and Shares ISA

My trust in their knowledge is key

Holly Jordan ·

When you are a newbie to investing, it can be overwhelming, there are sharks in the tank that you need to avoid, along with many obstacles to overcome. While no financial organisation can deliver guidance with a crystal ball - I have found Hargreaves's Lansdown to operate with expertise and business integrity with a focus on client satisfaction. This has led me to confidently invest in a safe and secure environment with top class educated guidance. I don't think you can do better than that.

Great value for Junior ISAs

John Zachary ·

Set up Junior ISAs for my kids last year with 0% commission on all trades into and out of the Junior ISAs has been an excellent way to get them started in investing. I use other resources for keeping track of my portfolio but the overall service provides excellent value for money.

SAFE AND SECURE LIKE A TRUSTED OLD FRIEND

James Gray ·

I have been a customer of Hargreaves Lansdowne for many decades, and I use the platform to manage my stocks and shares ISA, my SIPP, plus my Fund and Share Account.
The platform is easy to navigate
The choice of investments is wide ranging.
The customer service is very good, though not as good as it used to be since a cost saving exercise about a year ago.
Obviously, other platforms are cheaper, and for that reason I cannot give it five stars.
It is safe and secure like a trusted old friend, and long may that continue.

No fees on JISA is Great - Webstite Needs Improvement

Justin ·

Love the lack of fees on the product for the junior ISA. Really draws me in to make the most of the contributions that are made to it. However I really don't enjoy using the HL website to manage the JISA. It lacks a lot of the ease of use that you find in other products e.g. Invest Engine, Trading 212 that HL should be able to compete with. Just changing my contribution / d

Good

Neil Andrew harrison ·

Good service speed, feedback clear website

Investors

Kashif Zafar ·

My Friend made a small investment in Hargreaves Lansdown PLC . They are a United Kingdom-based digital wealth management service administering company. The Company provides a range of services, including stocks and shares individual savings account (ISA), Self-Invested Personal Pension (SIPP), share dealing, fund dealing, drawdown, cash savings, lifetime ISA and junior ISA.
There is so much to like about this company. They have money in the bank. The returns are enormous with ROC of 50% ROE of 46% and a healthy margin of 48%. Gearing is low. Liquidity is good. Analyst sentiment is reasonably positive. The fundamentals are excellent . Revenue is increasing . Operating profits are steady. Cash flow and working capital are all good.
I had a few reservations. New investment last year was 38% down year on year. However, this is understandable in a cost of lockdown crisis. In addition, compared to their peers, such as AJ Bell, they are not doing that badly.
Another drawback is that HL are not competitive for those who are just getting started with investing. Investors with a large portfolio are ok because of the platform fee cap. However, HL could well lose out to new platforms offering commission free trading and no platform fees.
I like the sound of the new CEO and a potential British ISA may bring in more clients.
All in all, this is a quality company that I bought at a low price (P/E 11) with a great dividend story (expected 6.6% this year). which they have consistently paid over the past 8 years: with no share dilution.
This will be a stock that I will hold and enjoy the dividend and probable capital accumulation

Will be transferring a JISA here as it is fee free!

Kishan ·

I will be transferring a JISA to HL as it is fee free and also pays interest on any cash held which my current provider does not.

Stocks & Shares JISA

Raj ·

Been using HL to invest for my daughter’s future. All transactions are quick and simple to execute. Buy & sell orders fulfilled smoothly. I also was impressed with their customer service and help in transferring in a cash JISA from Nationwide. The application process was easy and the response was swift.

Reliable and User-Friendly, but High Fees Make It Worth Exploring Alternatives

Ryan Letley ·

I've been a Hargreaves Lansdown customer for many years, and the platform does exactly what it says on the tin. It's generally user-friendly, reliable, and offers a wide range of investment options and app. However, it is undeniably expensive compared to other platforms. The fees add up, especially if you're an active investor. While I plan to continue using it for now, the market has become increasingly competitive, and it's worth exploring other options that offer similar functionality at a much lower cost.

HL is not acting in my best interests, I have been waiting over 6 weeks for my drawdown funds.

Ronald Keith Sainsbury ·

HL pensions staff have not been helpful, open or transparent with my drawdown application. I am still waiting after 6 weeks and have no confidence in their internal work processes. HL are not acting in my best interests.
I wish I had checked Good Money Guide and other sites before as others have experienced similar issues. Delayed payment appears a deliberate HL policy.

Hargreaves Lansdown Excellent

Jolita Hallas ·

HL currently is a market leader to my investment experience. Top service, top platforms, safe an secure with a large portfolio and great analytics. I would recommend.

Easy to use app. Moderate plans

Mark Hyde ·

App is pretty intuitive and decent value

Investment guide

Prajwal ·

I’ve been following Hargreaces Lansdown it has been helpful to understand present money and investing guide.

Good and safe

Daphne MacFarlane ·

They hold my shares. It’s an easy website to navigate.

Excellent service

Amanda WESTWOOD ·

I like the HL app which allows me to follow markets and my investment with ease. It was also very simple to set up.

investments

Anokh ·

professional competent and efficient
keep you updated trustworthy

AVOID AT ALL COSTS

Katrina Edmonds ·

1. I Sold isa to pay deposit for house. 2. I Changed my address which stopped me nominating a bank for transfer.
3. Spoke to them was asked to provide proof of house purchase which I did.
4. 10 days later despite an email saying they would be in contact in next few days I heard nothing.
5 Rang them , nothing had been done! I wasn't allowed to speak to the relevant department they don't speak to customers.
6. Looks like at least another week before I can even nominate my bank for a transfer exchange date is before that.
IF YOUR HAPPY TO BE ABUSED AND DONT WANT CONTROL OVER YOUR FINANCES HARGREAVES LANSDOWN IS THE COMPANY FOR YOU, FOR OTHERS AVOID THESE SOULLESS COMPANY.

Professional & efficient

Richard ·

People & platform - professional, competent & efficient. Overall, great value.

Does the job

Grant Holland ·

No fuss - just really good platform and service

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