Hargreaves Lansdown SIPP & Pension Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.6/10Very good

Based on 1,775 customer reviews and our expert analysis

  • Experts rate Hargreaves Lansdown SIPP & Pension highly, noting its competitive pricing structure and excellent customer service. The platform offers a wide range of investment options, including access to over 3,000 funds and extensive research tools, making it particularly suitable for beginners. However, they caution that it can become expensive for larger portfolios, especially after promotional discounts end.
  • Across 1,775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently highlight the platform's user-friendly app and responsive customer service. Many appreciate the extensive range of investment options available, particularly for Junior ISAs. However, some users express frustration with high fees and occasional difficulties in navigating the platform, alongside concerns about customer support during complex processes.

Hargreaves Lansdown SIPP & Pension Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Hargreaves Lansdown SIPP & Pension across five key areas of our review framework.

  • Pricing4.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Widest range of shares, bonds and funds to invest in.
  • Get started with as little as £100 or a £25 regular investment
  • Share fees capped at £200
  • Excellent research & data to help you choose what to invest in

Cons

  • Can be expensive for large fund portfolios
See full expert review

Our verdict

Hargreaves Lansdown SIPP & Pension is great for those that want excellent service & research. We consistently rank Hargreaves Lansdown as one of the best SIPP providers in the UK (HL won best SIPP in our 2022 Awards). The main advantage of Hargreaves Lansdown’s SIPP is that it offers access to a vast range of investments. Investors have access to domestic and international equities, over 3,000 funds, bonds, as well as plenty of research and investment tools. Customer service is also top notch, with really helpful and knowledgable staff that can provide guidence if needed.
Capital at risk

Is Hargreaves Lansdown SIPP (Pension) Any Good?

Yes, Hargreaves Lansdown SIPP costs start at 0.45% of your portfolio value. The account charge for shares is capped at £200 per year. Funds are charged at 0.45% for the first £250,000, then 0.25% between £250k and £1m, then 0.1% between £1-£2m. There is no charge above £2m. There is no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.

But, if you open a SIPP with HL before the 30th June with £10k or more you'll get a discount of 40% on account fees. As HL is generally quite expensive, this is a great deal, and could save you £180 in fees. But keep in mind that when this discount ends in 2026, if you have £100,000 in your SIPP with HL it will cost £450 a year, versus £155.88 with interactive investor.

For beginners and smaller accounts Hargreaves Lansdown, is a great choice, as HL offer one of the best apps on the market and provide stock research and analysis on the most heavily traded stocks in the UK and US. Hargreaves Lansdown is also good for beginners because they are quite simple to use and have an excellent reputation for customer support from their Bristol based offices.

They may be a little more expensive that some of the other platforms, but you certainly get what you pay for.

Some SIPP accounts are better suited to beginners than others. Generally speaking, beginner investors require a SIPP that is easy to use, cost-effective, and offers access to products that are well suited to beginners such as ready-made portfolios.

So, if you are a complete beginner to SIPP investing and are not confident enough to choose what individual stocks and shares you want to own in the long term. A private pension may be more appropriate. One private pension account (which is not actually a SIPP because you can’t buy individual shares) that is well suited to beginners is Wealthify. Wealthify is a robo advisor (or digital wealth manager) that offers a managed pension product. With Wealthify, you choose an investment style based on your risk tolerance. However, the disadvantages of Wealthify are that the minimum pension investment is £5,000 and there are only a few investment portfolios to choose from.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,775 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Platform is good but difficult to navigate sometimes

VN ·

I find the platform good but it is difficult sometimes to navigate around. Customer service can be slow. Overall it is ok

Hargreaves Lansdown

Alan Mayo ·

I've been using Hargreaves Lansdown for about 20 years for my investments and have been very satisfied with the service provided. They provide a one stop shop for all my needs which include Stocks & Shares ISA, Cash ISA and their Active Savings product.

Really easy to use platform,...

Steve Ball ·

Really easy to use platform, good range of choices offered

provides the complete package for...

Richard Hurst ·

provides the complete package for an investor.

None

Stuart ·

None

outstanding

Kevin William Henderson ·

outstanding

Efficient but pricey, easy to...

Stuart J Duff ·

Efficient but pricey, easy to use website.

Seem ok

Patricia Curts ·

Seem ok

App experience isn’t great

Kaye ·

App experience isn’t great

Very reliable with good customer...

Mfon Sam ·

Very reliable with good customer service and care. Offers variety of packages

slow process to open savings...

Andrew Page ·

slow process to open savings accounts and rates are uncompetitive

Very easy to use; and...

Matt Judge ·

Very easy to use; and good tools withn the platform

Competitive and good help line

PAUL NORRINGTON ·

Competitive and good help line

expensive, flaffy

Jez Etherington ·

expensive, flaffy

Far too big

Derek Jarman ·

Far too big

Easy to use and customer...

Nicholas Laurens ·

Easy to use and customer focused

Excellent platform but expensive.

Seamus McGurrell ·

Excellent platform but expensive.

Excellent app and website

Patrick Lomax ·

Excellent app and website

Good but expensive

Paul Wheeler ·

Good but expensive

Excellent

PatrickLeonard ·

Excellent

Scroll to Top

Subscribe To The Good Money Guide Newsletter

Make more of your money with our guides, analysis, tips and interviews.

We’re committed to your privacy, and you may unsubscribe from these communications at any time with a single click. For more information, check out our privacy policy.