Banking

2026 Banking Survey Results

2026 Banking Survey Results

Good Money Guide’s 2026 Banking Survey reveals that trust in UK banks remains surprisingly strong, despite concerns about branch closures, the growing use of artificial intelligence and the returns customers receive on their savings. More than eight in ten customers said they trust their main bank completely or mostly to act in their financial interests.

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Ask Zopa

Zopa’s ‘Ask Zopa’ unveiled for Biscuit Customers

Zopa Bank has launched a new AI-powered banking service that allows customers to make payments, manage their money and carry out everyday banking tasks simply by asking the app. Called “Ask Zopa”, the new functionality is being introduced through Zopa’s Biscuit current account and uses natural language, memory and personalisation to provide what the digital

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FCA finds a third of experiences with basic bank accounts rated as poor or very poor

FCA finds a third of basic bank accounts rated as poor or very poor

The FCA has secured commitments from the country’s biggest banks to improve access to basic UK bank accounts after finding widespread shortcomings in how vulnerable customers are treated. The Financial Conduct Authority (FCA) said almost one in three interactions with customers seeking a basic bank account were rated as either “poor” or “very poor” during

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Halifax to rebrand as Lloyds: what it means for customers

Lloyds Banking Group has announced that the Halifax brand will be phased out and replaced by Lloyds, ending one of the UK’s best-known high street banking names after 173 years. The move will see Halifax bank accounts, branches and digital banking gradually transition to the Lloyds brand, with branches expected to rebrand or consolidate with

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Regular Savings Accounts

Revolut Launches Market-Leading 5% Savings Rate for New UK Customers -But What’s The Catch?!

Challenger bank Revolut has unveiled a market-leading 5% AER (variable) savings rate for new UK customers, putting it ahead of rivals in the battle for savers’ cash. The new offer is available on Revolut’s Instant Access Savings Account and applies to balances up to £25,000. Customers who sign up between 5 June and 4 August

Revolut Launches Market-Leading 5% Savings Rate for New UK Customers -But What’s The Catch?! Read More »

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