FCA finds a third of basic bank accounts rated as poor or very poor
The FCA has secured commitments from the country’s biggest banks to improve access to basic UK bank accounts after finding widespread shortcomings in how vulnerable customers are treated. The Financial Conduct Authority (FCA) said almost one in three interactions with customers seeking a basic bank account were rated as either “poor” or “very poor” during […]
FCA finds a third of basic bank accounts rated as poor or very poor Read More »