Xe Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
7.7/10Basic

Based on 121 customer reviews and our expert analysis

  • Experts rate Xe as a solid choice for small to medium-sized currency transfers, highlighting its user-friendly app and competitive exchange rates. However, they caution that it may not be the best option for larger transfers due to limited personal service and potential hidden fees in the exchange rate.
  • Across 121 user reviews on Good Money Guide, averaging 3.9/5, customers frequently commend Xe for its reliability, speed, and ease of use, particularly for small transfers. However, some users express dissatisfaction with the exchange rates, noting that they can be less favourable than mid-market rates, and a few have experienced issues with delayed transfers.

Xe Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
3.8Basic

Our experts have rated Xe across five key areas of our review framework.

  • Exchange Rates4.0
  • Available Currencies4.0
  • App & Platform4.0
  • Customer Service4.0
  • Research & Analysis3.0

Pros

  • Discounted exchange rates
  • Good data and charting
  • Good currency calculator

Cons

  • Not suitable for large transfers
  • No forwards or hedging
See full expert review

Our verdict

Xe started off life as an online currency conversion calculator, then started flogging the data to currency transfer providers, then in 2002 decided to compete with all it’s customers and offer online money transfers (which it provides through HiFX in the UK. At the time, HiFX was one of the largest money transfer providers in the UK, but as Xe.com is one of the largest currency conversion calculators in the world (in the top 500 websites by traffic) HiFX decided to rebrand to Xe.

Is Xe a good international money transfer app?

Xe is a good option if you are looking for cheap no no-frills, small to medium-sized currency transfers from a trusted and well-established brand. However, if you have a large amount of currency to transfer and need personal service, you are better off with a currency broker.

I’ve always liked Xe.com, the website has always been an excellent resource for currency information. But ever since they were bought by Euronet under their HiFX brand in 2017 you can now use them for international currency transfers. They offer loads of currencies, a slick app, and the ability to send money by debit, credit card and bank transfer to other bank accounts, to be picked up as cash or to a mobile wallet. As international payments have grown in popularity you can also use them for business international payments.

Is Xe cheap for international money transfers?

I’m not sure Xe is as cheap as it used to be. When I was testing the app it looks like Xe exchange rates are around 1% from the midmarket. When I requested some quotes, the midmarket was 1.3294 for GBPUSD, and Xe quoted me 1.3186. Doing it the other way round, the USDGBP rate was 0.7522 and Xe quoted 0.7458 (about 0.85%) away from the mid-market.

It’s a bit frustrating that money transfer apps are still hiding fees in the exchange rate market up (read my guide on how to compare exchange rates here). Especially when it says there is no send fee. Granted, “Send Fee” and “Exchange Rate Market Up” are two different things, but it still stinks.

Xe Exchange Rate Test

Is Xe safe for money transfers?

Yes, we rate Xe.com as a safe way to send money abroad as they have been established since 1995, owned by a larger parent company and are authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration 462444, for the provision of payment services.

Who owns Xe.com money transfers?

Xe.com is ultimately owned by Euronet Worldwide Inc, which is a public company listed on the NASDAQ with the ticker code EEFT. Xe.com is managed by HiFX, which acquired XE.com in 2017. Prior to this HiFX only offered money transfer services for business, but the acquisition enabled them to offer individual currency transfers. You can see thier share price and how much they are worth below.

Xe Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.9Basic

Based on 121 reviews

  • Excellent36%
  • Very good26%
  • Basic30%
  • Poor5%
  • Bad2%
Read customer reviews

Dont use now

Alan Parker ·

Dont use now

Reasonable rates abd transfer process.

Norman Eccleston ·

Reasonable rates abd transfer process.

Great App, reasonable pricing.

David Brunsdon ·

Great App, reasonable pricing.

n/a

Toby Herschmann ·

n/a

Not used

David Lawrie ·

Not used

Efficient and good rates

Rupert James Fowden ·

Efficient and good rates

5/5

Ive Ferreira ·

4/5

GMG Awards Voter: [118255465295] ·

Pros:
simple for transfers

Cons:
na

3/5

GMG Awards Voter: [118254198718] ·

4/5

GMG Awards Voter: [118254115899] ·

Pros:
Ease of use

Cons:
Works well for me

5/5

GMG Awards Voter: [118253458307] ·

Pros:
Ravi

4/5

GMG Awards Voter: [118253376755] ·

Pros:
Layout

5/5

GMG Awards Voter: [118253349289] ·

Pros:
Easy to use, reliable, cost effective

Cons:
Even tighter spreads

5/5

GMG Awards Voter: [118253220129] ·

Pros:
ease of use

Cons:
N/a

4/5

GMG Awards Voter: [118251925563] ·

Pros:
app

3/5

GMG Awards Voter: [118251921813] ·

Pros:
Rarely used

Cons:
D ok my know

4/5

GMG Awards Voter: [118251912575] ·

3/5

GMG Awards Voter: [118251870616] ·

Pros:
ease of use

Cons:
currency pricing

5/5

GMG Awards Voter: [118251634910] ·

Pros:
Quick currency conversions

Cons:
Nothing

5/5

GMG Awards Voter: [118249767711] ·

Leave a review

Your rating

Rate specific areas (optional)
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Xe Alternatives

Xe’s closest competitors are Wise and Remitly for small transfers. You can compare them against other money transfer apps below:

Money Transfer AppCurrenciesMinMaxBank TransferCredit CardDebit CardCashCustomer ReviewsMore Info
Wise Money Transfers50£1£1m✔️✔️✔️❌ (Based on 237 reviews)See Rates
Western Union Money Transfers130£1£50k✔️✔️✔️✔️ (Based on 123 reviews)See Rates
Remitly Money Transfers75£1£5k✔️✔️✔️❌See Rates
Xe money transfers98£1£500k✔️✔️✔️❌ (Based on 121 reviews)See Rates

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