- Xe is well-reviewed by both experts and users, holding an average rating of 3.9/5 from 121 user reviews. Users appreciate the platform for its reliability and speed in processing small to medium-sized transfers, often highlighting its user-friendly app and competitive rates. However, some concerns arise regarding the transparency of exchange rates and customer service experiences.
- Experts commend Xe for its efficient service and extensive currency options, noting that while it is suitable for smaller transfers, it may not be the best choice for larger amounts due to a lack of personal service. The platform is rated positively for its app functionality and overall safety, being regulated by the Financial Conduct Authority.
- Users frequently mention the quick and efficient service, with many praising the ease of use and reliability of the platform. However, criticisms include issues with customer service responsiveness and the perception that exchange rates could be more competitive. Some users have also reported frustrations with compliance checks and the need for better communication during the transfer process.
Customer Reviews
Does the job
Does the job
Website software not user friendly
Website software not user friendly
Fast efficient transfer of money…
Fast efficient transfer of money to overseas account
2nd best
2nd best
….
….
Good Service
Good Service
Good but rates could be…
Good but rates could be lower
Helpful to start with. Poor…
Helpful to start with. Poor customer service thereafter
Others cheaper
Others cheaper
4/5
Useless
Useless
Difficult got get hold of
Difficult got get hold of
Very efficient
Very efficient
Sometimes
Sometimes
Online experience is good, extensive…
Online experience is good, extensive list of currencies that can be traded online but has implemented an extensive cost cutting programme that has eliminated the personal touch and doesn’t always have the most competitive price.
4/5
Good exchange rate,fast transfer,great customer…
Good exchange rate,fast transfer,great customer service
x
x
Expert Review & Rating
Xe Money Transfers Expert Review & Rating: Updated 25/06/2026
Provider: Xe
Verdict: Xe started off life as an online currency conversion calculator, then started flogging the data to currency transfer providers, then in 2002 decided to compete with all it’s customers and offer online money transfers (which it provides through HiFX in the UK. At the time, HiFX was one of the largest money transfer providers in the UK, but as Xe.com is one of the largest currency conversion calculators in the world (in the top 500 websites by traffic) HiFX decided to rebrand to Xe.
Is Xe a good international money transfer app?
Xe is a good option if you are looking for cheap no no-frills, small to medium-sized currency transfers from a trusted and well-established brand. However, if you have a large amount of currency to transfer and need personal service, you are better off with a currency broker.
I’ve always liked Xe.com, the website has always been an excellent resource for currency information. But ever since they were bought by Euronet under their HiFX brand in 2017 you can now use them for international currency transfers. They offer loads of currencies, a slick app, and the ability to send money by debit, credit card and bank transfer to other bank accounts, to be picked up as cash or to a mobile wallet. As international payments have grown in popularity you can also use them for business international payments.
Is Xe cheap for international money transfers?
I’m not sure Xe is as cheap as it used to be. When I was testing the app it looks like Xe exchange rates are around 1% from the midmarket. When I requested some quotes, the midmarket was 1.3294 for GBPUSD, and Xe quoted me 1.3186. Doing it the other way round, the USDGBP rate was 0.7522 and Xe quoted 0.7458 (about 0.85%) away from the mid-market.
It’s a bit frustrating that money transfer apps are still hiding fees in the exchange rate market up (read my guide on how to compare exchange rates here). Especially when it says there is no send fee. Granted, “Send Fee” and “Exchange Rate Market Up” are two different things, but it still stinks.
Is Xe safe for money transfers?
Yes, we rate Xe.com as a safe way to send money abroad as they have been established since 1995, owned by a larger parent company and are authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration 462444, for the provision of payment services.
Who owns Xe.com money transfers?
Xe.com is ultimately owned by Euronet Worldwide Inc, which is a public company listed on the NASDAQ with the ticker code EEFT. Xe.com is managed by HiFX, which acquired XE.com in 2017. Prior to this HiFX only offered money transfer services for business, but the acquisition enabled them to offer individual currency transfers. You can see thier share price and how much they are worth below.
Pros
- Discounted exchange rates
- Good data and charting
- Good currency calculator
Cons
- Not suitable for large transfers
- No forwards or hedging
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Exchange Rates
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Available Currencies
(4)
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App & Platform
(4)
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Customer Service
(4)
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Research & Analysis
(3)
Overall
3.8Leave A Review
Tell us what you think of this provider.
Xe Alternatives
Xe’s closest competitors are Wise and Remitly for small transfers. You can compare them against other money transfer apps below:
| Money Transfer App | Currencies | Min | Max | Bank Transfer | Credit Card | Debit Card | Cash | Customer Reviews | More Info |
|---|---|---|---|---|---|---|---|---|---|
 | 50 | £1 | £1m | ✔️ | ✔️ | ✔️ | ❌ | (Based on 233 reviews)
| See Rates |
 | 130 | £1 | £50k | ✔️ | ✔️ | ✔️ | ✔️ | (Based on 123 reviews)
| See Rates |
 | 75 | £1 | £5k | ✔️ | ✔️ | ✔️ | ❌ | (Based on 32,004 reviews)
| See Rates |
 | 98 | £1 | £500k | ✔️ | ✔️ | ✔️ | ❌ | (Based on 121 reviews)
| See Rates |
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