TorFX Customer Reviews
Tell us what you think of this provider.
outstanding customer support
The platform is easy to navigate and exchanges are straightforward and good value. On one occasion within the last year there was a mistake made by our overseas receiving bank but it was easy to make direct contact with a TorFX team member in the UK and they worked tirelessly on our behalf to locate and return all of the missing funds. We have full confidence in TorFX and continue to transfer funds regularly while managing our international build.
A very satisfied and happy customer of TorFX
Easy to.understand currency transfers
Used the service and happy
Excellent Service
Excellent, fast, reliable and efficient service!
TorFX
I recently used TorFX for a foreign currency transaction, and I couldn’t be happier with the experience. The process was straightforward, with clear communication and guidance throughout. The team was professional, friendly, and very knowledgeable, which made me feel confident in my choice. My transaction went smoothly, and I received competitive rates with no hidden fees. I highly recommend TorFX for anyone needing reliable and efficient currency exchange services!
Straight forward and easy to use.
In a role where I wear many hats, having a system that is easy to use and where costings are clear makes my life easier.
Also having advisors at the end of the phone or an email away if I have queries is fantastic too.
Quick and easy to use
I’ve used TorFX for many years. I keep an eye on the exchange rate and when it’s better I transfer money. As a second home owner abroad, it makes life easy for paying bills, needing work done etc. Easy to use online with competitive rates.
Easy Process, Great Customer Services and Good Rate
I’ve used this company for both professional and business transactions. The process is easy and efficient. When I’ve needed help or clarification, I’ve spoken the same person who has been clear with instructions or in one case updated the information on my behalf. And of course you save on both the competitive exchange rate and no fee structure.
Transfer of GB £ to Aus $
Great rates, secure and fast service
I was dealing with some business matters in Dubai that required a number of currency transfers to different vendors and suppliers. TorFx not only provided me with great rates but also made the compliance process simple, fast and effective making sure everything checked out.
Absolutely no nonsense Currency exchange
I have dealt with a number of Currency brokers over the years and have found the whole on boarding process with torfx to have been very straight forward. The rates are good and the online UXI is very simple. And the support from Michelle has been really reassuring. Thnak you
Peace Of Mind
When transfering capital of any amounts you must have peace of mind . I have been with TorFx for coming on 5 years and they have dealt with every one of my transfers professionally and quickly every single time
Amazing and attentive service
The team were very supportive throughout everything. In particular Luke Trevail was very knowledgeable and was able to guide me through all my transactions.
Several years
For several years Torfx has provided us with excellent service.
Brillian Service from TorFX
Company is first class
So easy with torfx, I’m pleased & delighted with the attentive and supportive attendance, will pass this company onto friends.
Competitive and Easy to Use On-Line Service
Only used TorFX a few times but thus far generally competitive compared with other non-bank currency transfer brokers. Easy to use website and UK intermediary banking partner. Real people customer services also available if needed.
Hassle free currency transfers
A simple efficient easy to use service. In over 6 years I’ve never had any problems, everything just works as it should.
Excellent
Stop requiring these details to leave a review, I’ve said excellent, don’t spoil it
I have the same agent for my account and everything is explained clearly and make me feel confident in my transactions
I have use TorFX for a few years now and have been pleased with the service and happy with the results.
TorFX Expert Review
TorFX Expert Review: Best Currency Broker 2025

Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
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Pricing
(4.5)
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Market Access
(5)
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Online Platform
(4)
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Customer Service
(5)
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Research & Analysis
(5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News

TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career

TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and

Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after

Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.

