GMG Score

9.6/10

Expert Rating

Pricing
Market Access
Online Platform
Customer Service
Research & Analysis

Customer Reviews

4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.

TorFX Customer Reviews & Expert Rating

  • Experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its awards for being the best personal currency broker. They note the advantages of using TorFX for larger transfers, particularly for property purchases abroad, while mentioning that it may not be the best option for smaller transactions.
  • Across 4733 user reviews on Good Money Guide, averaging 4.9/5, customers frequently praise the efficiency and reliability of the service, with many highlighting the excellent communication and personal touch provided by the staff. Users also appreciate the competitive exchange rates and the ease of making transfers, while a few mention that the service is particularly beneficial for larger transactions.

Customer Reviews

4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.
Excellent
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Terrible

efficient, friendly, helpful

29th May 2024

efficient, friendly, helpful

Ann Caesar

Quick.precise and communicative

29th May 2024

Quick.precise and communicative

Charles Anthony Strickson

I used 3 other transfer…

29th May 2024

I used 3 other transfer companies prior to TorFX and each one let me down, kept transfer money and made it difficult to have it returned. Also I was always chasing them. With TorFX everything has gone exactly as it should be

Ron Morgan

TorFX are very reliable and…

29th May 2024

TorFX are very reliable and responsive and offer a very easy service to transfer money to a foreign country.

Christopher Batchelor

Out of all currency transfer…

29th May 2024

Out of all currency transfer providers I have used TorFX are by far the best

Kevin head

Fantastic service from start to…

29th May 2024

Fantastic service from start to finish – CX at its best !

Andy McKeran

Very efficient, prompt exchange, easy…

29th May 2024

Very efficient, prompt exchange, easy to follow procedure.

Sandra Elizabeth Wellington

Exellent service and support.

29th May 2024

Exellent service and support.

David Brent

Very professional

29th May 2024

Very professional

Judith Wherry

Very good

29th May 2024

Very good

Carol Fraser

Always use TorFX, have done…

29th May 2024

Always use TorFX, have done for years

Paul McClure

Handled my currency transfers efficiently…

29th May 2024

Handled my currency transfers efficiently and kept me informed

Michael Trevor Jervis

Helpful/reliable/attention to addressing client needs

29th May 2024

Helpful/reliable/attention to addressing client needs

Margaret Roberts

Very patient and correct and…

29th May 2024

Very patient and correct and good listener

Alida Mathilde Kassell

A very good personal service

29th May 2024

A very good personal service

John M. Hart

very efficent and helpful

29th May 2024

very efficent and helpful

patrick freer

very easy to use app….

29th May 2024

very easy to use app. and communication good

Kenneth Peter Way

Simple transfer system at very…

29th May 2024

Simple transfer system at very competitive rates

Richard Larkin

Fast transfer and efficient

29th May 2024

Fast transfer and efficient

MR ROY DYSON

I’ve used TorFX multiple times,…

29th May 2024

I’ve used TorFX multiple times, when I’ve needed to transfer money from the USA to the UK. The rates have always been extremely competitive, and the transactions quick and stress free. Added to that, they don’t charge any fees for the service! Highly recommend.

Alan Swinburn

Expert Review & Rating

TorFX Expert Review & Ratings: Updated 25/06/2026
TorFX Voted Best Personal Currency Broker - Good Money Guide Awards 2026

Provider: TorFX

Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (4)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.7

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