- Saltus is highly rated in both expert and user reviews, achieving an impressive average of 5/5 from 500 user reviews. Clients appreciate the personalised service and effective communication, highlighting the company’s ability to simplify complex financial matters while delivering strong investment performance.
- Experts commend Saltus for its bespoke client service and robust investment strategies, noting their impressive performance against benchmarks and competitive, transparent fees. The firm is particularly noted for its high client satisfaction, reflected in a Net Promoter Score of 67, which is well above the industry average.
- Users frequently praise Saltus for its outstanding customer service, with many highlighting the team’s approachability and professionalism. Common themes include effective communication, tailored advice, and a strong focus on client needs, although a few users have expressed concerns about rising fees and the initial advice charge.
Saltus Customer Reviews
Personal
Bespoke advice, giving us confidence to plan for how we can achieve our goals.
Effective
Listens to customers.
Communicates well.
Approachable and Professional.
professional
keeps you up to date with what’s happening in the investment world and provides excellent advice so that your financial plans deliver the outcomes that you expected.
Excellent
Gives very good advice and listens carefully to client’s needs.
Helpful
Efficient portfolio managment
Very informative
Pendions
Sensible advice and realistic costs
Listening to your needs and helping you adapt you plans.
Excellent
Good communications, both corporately (regular newsletters via e-mail) and individually by a dedicated financial advisor with annual one-to-one reviews. The ability to easily get in touch with my personal advisor between the annual reviews if necessary. Good overall increases in the values of my investments in line with my risk assessment.
Helpful
Good communications, great app, friendly people. I trust them to manage my wealth conservatively to ensure I have sufficient for care, should I need it.
Efficient
Friendly & approachable
Professional
Communicates well with its investors
excellent
It treats you like a human being and doesn’t blind you with technical jargon. The results speak for themselves
High returns
Good personal advice and yearly face to face meetings. Returns beat high street interest rates.
Safe
Keeps in touch with news
Considerate
Tells it as it is! No hype, just realistic solutions for your personal situation
Helpful
Explains why they recommend certain investment strategies.
comprehensive
manages my investments in line with my wishes
Prudent
This provider has proved to be very proficient at not only, supplying my pension on a very timely basis, but also enabled my fund to increase!
Reliable
Reliable advice great service
Customer Focussed
Provides excellent information & communicates in a straightforward easy to understand style
Saltus Expert Review: Voted Best Wealth Manager 2026 and 2025.
Provider: Saltus
Verdict: Saltus won “Best Wealth Manager” in the 2026 and 2025 Good Money Guide Awards for it’s tailored financial planning and investment services. Saltus stands out in the UK wealth management industry by blending personalised financial planning with a sophisticated investment approach more often found in institutional circles. Founded in 2004, the firm manages over £10 billion in assets and holds Chartered status for its financial planning division, reflecting high standards in advice.
Summary
Saltus takes a highly personalised route from the outset, matching clients with advisers who align with their goals and communication preferences. Their planning process includes robust cashflow modelling and tax optimisation, resulting in comprehensive strategies that span life planning and investment management.
Their investment performance, as independently benchmarked by the ARC Private Client Indices (ARC PCI), is particularly impressive. Saltus has outperformed peers over 3, 5, and 10-year periods across cautious, balanced, growth, and equity risk categories — all while generally taking less risk. For instance, their core Growth strategy delivered an annualised 7.2% return over five years to the end of 2025, compared to 4.6% for the ARC benchmark.
Fees are competitive and decline as portfolios grow, with no exit charges and transparent upfront costs, especially for larger portfolios. The ongoing cost for a £1.5m client portfolio in their core investment strategies is around 1.45% (including financial planning), and investment-only clients benefit from reduced charges.
Client satisfaction is high, reflected in a 2025 Net Promoter Score (NPS) of 67 (well above the financial services average) and a 97% client retention rate. For context, Apple’s 2025 NPS score was 61 and Amazon’s 47. Bain & Co suggest that a score of 70 or more places a company in the ‘world-class’ category.
A good choice for high-net-worth individuals seeking top-tier financial planning and strong, risk-adjusted investment performance.
Pros
- Strong investment performance
- Bespoke client service
- Transparent, tiered fees
Cons
- £250k minimum investment
- Initial advice charge
- Limited DIY option
- Wealth Manager Rating (5)
Overall
5Tell us what you think of this provider.
Saltus Expert Review
Saltus Expert Review: Voted Best Wealth Manager 2026 and 2025.
Provider: Saltus
Verdict: Saltus won "Best Wealth Manager" in the 2026 and 2025 Good Money Guide Awards for it's tailored financial planning and investment services. Saltus stands out in the UK wealth management industry by blending personalised financial planning with a sophisticated investment approach more often found in institutional circles. Founded in 2004, the firm manages over £10 billion in assets and holds Chartered status for its financial planning division, reflecting high standards in advice.
Summary
Saltus takes a highly personalised route from the outset, matching clients with advisers who align with their goals and communication preferences. Their planning process includes robust cashflow modelling and tax optimisation, resulting in comprehensive strategies that span life planning and investment management.
Their investment performance, as independently benchmarked by the ARC Private Client Indices (ARC PCI), is particularly impressive. Saltus has outperformed peers over 3, 5, and 10-year periods across cautious, balanced, growth, and equity risk categories — all while generally taking less risk. For instance, their core Growth strategy delivered an annualised 7.2% return over five years to the end of 2025, compared to 4.6% for the ARC benchmark.
Fees are competitive and decline as portfolios grow, with no exit charges and transparent upfront costs, especially for larger portfolios. The ongoing cost for a £1.5m client portfolio in their core investment strategies is around 1.45% (including financial planning), and investment-only clients benefit from reduced charges.
Client satisfaction is high, reflected in a 2025 Net Promoter Score (NPS) of 67 (well above the financial services average) and a 97% client retention rate. For context, Apple’s 2025 NPS score was 61 and Amazon’s 47. Bain & Co suggest that a score of 70 or more places a company in the ‘world-class’ category.
A good choice for high-net-worth individuals seeking top-tier financial planning and strong, risk-adjusted investment performance.
Pros
- Strong investment performance
- Bespoke client service
- Transparent, tiered fees
Cons
- £250k minimum investment
- Initial advice charge
- Limited DIY option
- Wealth Manager Rating (5)