Saltus Customer Reviews

Saltus Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
10.0/10Excellent

Based on 500 customer reviews and our expert analysis

  • Experts commend Saltus for its highly personalised approach to wealth management, highlighting strong investment performance that consistently outperforms benchmarks while maintaining lower risk. The firm offers competitive, transparent fees and boasts high client satisfaction, reflected in a Net Promoter Score of 67, significantly above industry averages.
  • Across 500 user reviews on Good Money Guide, averaging 5/5, customers frequently praise the exceptional communication and personalised service provided by Saltus. Many highlight the effectiveness of their financial advice and the ease of understanding complex information. However, a few users express concerns over rising fees and the challenges of leaving the service.

Saltus Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Saltus across one key area of our review framework.

  • Wealth Manager Rating5.0

Pros

  • Strong investment performance
  • Bespoke client service
  • Transparent, tiered fees

Cons

  • £250k minimum investment
  • Initial advice charge
  • Limited DIY option
See full expert review

Our verdict

Saltus won “Best Wealth Manager” in the 2026 and 2025 Good Money Guide Awards for it’s tailored financial planning and investment services. Saltus stands out in the UK wealth management industry by blending personalised financial planning with a sophisticated investment approach more often found in institutional circles. Founded in 2004, the firm manages over £10 billion in assets and holds Chartered status for its financial planning division, reflecting high standards in advice.

Summary

Saltus takes a highly personalised route from the outset, matching clients with advisers who align with their goals and communication preferences. Their planning process includes robust cashflow modelling and tax optimisation, resulting in comprehensive strategies that span life planning and investment management.

Their investment performance, as independently benchmarked by the ARC Private Client Indices (ARC PCI), is particularly impressive. Saltus has outperformed peers over 3, 5, and 10-year periods across cautious, balanced, growth, and equity risk categories — all while generally taking less risk. For instance, their core Growth strategy delivered an annualised 7.2% return over five years to the end of 2025, compared to 4.6% for the ARC benchmark.

Fees are competitive and decline as portfolios grow, with no exit charges and transparent upfront costs, especially for larger portfolios. The ongoing cost for a £1.5m client portfolio in their core investment strategies is around 1.45% (including financial planning), and investment-only clients benefit from reduced charges.

Client satisfaction is high, reflected in a 2025 Net Promoter Score (NPS) of 67 (well above the financial services average) and a 97% client retention rate. For context, Apple’s 2025 NPS score was 61 and Amazon’s 47. Bain & Co suggest that a score of 70 or more places a company in the ‘world-class’ category.

A good choice for high-net-worth individuals seeking top-tier financial planning and strong, risk-adjusted investment performance.

Saltus Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
5.0Excellent

Based on 500 reviews

  • Excellent97%
  • Very good3%
  • Basic0%
  • Poor0%
  • Bad0%
Read customer reviews

Personalised, jargon-free advice I can trust

Victoria Glaister ·

We have worked with Alistair Williamson for many years and he really “gets” us and what we want to do with our money, not just to grow our pot but also to suit our lifestyle aspirations. The modelling for retirement has been invaluable. He is extremely easy to work with and avoids complex financial jargon which is helpful in understanding our options. We really trust his judgement.

Always available for advice

Vanda Bowyer ·

GP and Amy are always available with advice and have looked after us extremely well for a number of years.

Friendly, approachable, and delivering results

Trevor Church ·

Gianpaulo and his team are friendly and understandable – no question too stupid.
Despite the usual warnings seems to be delivering so far.

Guy makes finances simple and clear

Tony Hector ·

Very clear and simple. Guy takes the complexity out of finances.

Excellent personalised financial planning

Gillian Kellam ·

For several years, our Saltus financial advisor has provided us with excellent advice and guidance in managing our investments. Through thorough annual reviews and regular updates, our advisor always focuses on the most appropriate investments for our personal situation and needs at a particular time. He is always well informed and knowledgable about the implications of any current financial events on our investments. Our personal views on elements of risk or ethical investments are always considered. His advice is always clearly presented and any questions are answered comprehensibly. Any other communications or queries from us at are always responded to promptly and dealt with helpfully. It is so reassuring to know that our investments are in such good hands.

Professional and thorough with a very personable approach

Nicholas Mould ·

After advising on the funding of care for elderly parents 6 years ago, Andrew Goodey has taken on the proactive management of my pension, ISA and GIA investments, initially as Beckford James and subsequently under the Saltus banner following merger. The advice has been sound, communication has been excellent as has the clarity of responses. Meetings at our home and at our convenience are something to which I look forward! Overall an excellent level of service from Saltus and from Andrew in particular.

Delighted with Saltus

Jacqui Suren ·

Recent investor with Saltus with GIA,ISA and pension savings. 6 monthly performance has been excellent and my planner Andrew Goody has been most supportive and helpful. So pleased that I chose Saltus.

Saltus – Excellent, Proactive and Timely Service

Aidan Roche ·

Very satisfied with the service provided by Andrew Goodey and his colleagues at Saltus. Andrew provides proactive and timely advice in relation to the management of our ISA and SIPP portfolios as well as flagging considerations around future retirement and IHT planning. Andrew is very personable, knowledgeable and responsive.

Amazing service from Ivan and Beckford Saltus

Stephen Pennells ·

Ivan has been our financial advisor on our ISA Managed grown investment and Pension Managed growth investements. He has always been fantastic.

Great investment service, and great results.

Bob MacGrain ·

Andrew Goodey has been advising my family for many years, for different financial institutions but always with friendly, honest and productive results. Saltus have taken my investments to a new level and with the confidence I have in Andrew I look forward to a positive ongoing relationship.

Saltus review

Gareth Pinchin ·

Personal service and clear explanations

Review meeting. All things more or less the same so no big changes to make

Charles and Jennifer Brown ·

Investment accounts for both of us.
Happy with the choices and risk level

Knowledgeable and communicative financial adviser

Sean Saint-Smith ·

Guy took over my portfolio with Saltus, and I find him knowledgeable, helpful and most importantly he communicates well, highly recommended , 👍

Attentive, clear, and responsive financial advice

Christopher Brunker ·

Guy has taken a lot of trouble to understand my needs and wishes and to explain options clearly. He responds promptly to queries and is a friendly and professional guide.

Consistent and tailored financial advice over many years

Timothy Baldwin ·

We have been with GP Mantini for many years, and his attention to our portfolio has been constant over this period, and now backed up by the team at Saltus. No complaints at all, and his advice has always been appropriate and well-aligned to our changing needs. Thank you GP.

Personalised and thorough advice, highly recommended

Tania O'Brien ·

Personal, thorough advice over many years. Would highly recommend.

Sixteen years of expert, friendly, and reliable financial guidance

Suzanne Schofield ·

Gianpaolo has been my financial advisor for 16 years. I have always found him to be knowledgable, professional but also incredibly friendly and helpful to me and my 2 children.
I have found the transfer of my funds to Saltus to be seamless and Gianpaolo and his staff, especially Melody, always respond to our requests in a very timely manner and could not do enough for us.
I would highly recommend Saltus to look after your money in the best way possible during these difficult times

Exceptional financial planning with trusted advice

Stephen Pennells ·

My wife and I have had our investments managed by Ivan Lintner for about a decade now. The investments he managed for us with Beckford Saltus (and previously Beckford James) have performed brilliantly. But more than that, Ivan has constantly been a sage voice in all financial matters for our family going well above and beyond. He is clearly an excellent financial planner but as important to me is that his advice is always in our best interests.

Reliable and knowledgeable

Sian Mantini ·

The advice given and the care taken over my financial affairs is positive and reassuring. All the members of the team are well informed and efficient in dealing with my requests for information. The Saltus platform is easy to use and well designed

Detailed and clear financial advice

Serena Perkins ·

GP is very thorough and explains situations very well. I feel confident in his capable hands!!

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