- Experts rate Moneyfarm Pension highly, noting its simple investment options and low account fees, which start at 0.75% for smaller accounts and decrease for larger investments. The platform is praised for its user-friendliness and excellent customer service, although it has limitations such as a lack of individual shares and no access to US shares.
- Across 251 user reviews on Good Money Guide, averaging 4.3/5, customers frequently highlight the ease of use, effective portfolio management, and responsive customer service. However, there are significant concerns regarding customer service failures, particularly related to fund transfers, which have led to frustrations and financial losses for some users.
Moneyfarm Pension Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.5
- Market Access4.5
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Simple investment options
- Low account fee of 0.75%*
- Easy to use
Cons
- Limited amount of individual shares
- No US shares available
See full expert review
Our verdict
Moneyfarm lets you invest your pension in one of seven ready-made simple and diverse portfolios with different degrees of risk and reward. Users can transfer a pension or setup a new one and Moneyfarm will manage your portfolio based on your retirement target date by reducing the risk as the time approaches.
Capital at risk.
Is Moneyfarm's pension any good?
Yes, Moneyfarm’s pension account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%
Fees: Moneyfarm's pension account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%
Customer reviews for Moneyfarm
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 251 reviews
- Excellent62%
- Very good19%
- Basic10%
- Poor3%
- Bad7%
What customers like
- Helpful customer service
- Good interest rates
- Effective portfolio management
What customers dislike
- Poor handling of transfers
- Inadequate compensation offers
- Misleading information on fees
Read customer reviews
Good communicator and client support
Good communicator and client support
Easy to use
Easy to use
Great platform and excellent customer...
Great platform and excellent customer services
Impressive
Impressive
Easy
Easy
Very user friendly.
Very user friendly.
Great value for the customers
Great value for the customers
Brilliant in every regard. Exceptional...
Brilliant in every regard. Exceptional service and customer support as well as investing strategy for a reasonable fees.
Very good at contact and...
Very good at contact and reviews. Comparativly low fees
A good investment platform. ...
A good investment platform. .
Great service cheap and excellent...
Great service cheap and excellent returns
excellent service and trustworthy
excellent service and trustworthy
ok
ok
I’ve held an ISA here...
I’ve held an ISA here for a long time, managed by MoneyFarm. The growth has been good and the dividends far outweigh the fees. They provide regular updates on market news and regularly rebalance the portfolio based on forecast trends. They also periodically check on my risk appetite to ensure my investments are allocated accordingly
Easy to navigate and understand
Easy to navigate and understand
Excellent customer service & performance
Excellent customer service & performance
Very Good
Very Good
Simple, accessible, transparent investing.
Simple, accessible, transparent investing.
great app with good info
great app with good info
Good
Good
- Expert opinion: Moneyfarm reviewed & rated
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
