- Experts rate Moneyfarm Pension highly, noting its simple investment options and low account fees, which start at 0.75% for smaller accounts and decrease for larger investments. The platform is praised for its user-friendliness and excellent customer service, although it has limitations such as a lack of individual shares and no access to US shares.
- Across 251 user reviews on Good Money Guide, averaging 4.3/5, customers frequently highlight the ease of use, effective portfolio management, and responsive customer service. However, there are significant concerns regarding customer service failures, particularly related to fund transfers, which have led to frustrations and financial losses for some users.
Moneyfarm Pension Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.5
- Market Access4.5
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Simple investment options
- Low account fee of 0.75%*
- Easy to use
Cons
- Limited amount of individual shares
- No US shares available
See full expert review
Our verdict
Moneyfarm lets you invest your pension in one of seven ready-made simple and diverse portfolios with different degrees of risk and reward. Users can transfer a pension or setup a new one and Moneyfarm will manage your portfolio based on your retirement target date by reducing the risk as the time approaches.
Capital at risk.
Is Moneyfarm's pension any good?
Yes, Moneyfarm’s pension account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%
Fees: Moneyfarm's pension account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%
Customer reviews for Moneyfarm
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 251 reviews
- Excellent62%
- Very good19%
- Basic10%
- Poor3%
- Bad7%
What customers like
- Helpful customer service
- Good interest rates
- Effective portfolio management
What customers dislike
- Poor handling of transfers
- Inadequate compensation offers
- Misleading information on fees
Read customer reviews
Great service , returns ,...
Great service , returns , pricing and easy to use app . Highly
Moneyfarm stands out as a...
Moneyfarm stands out as a noteworthy investment platform, particularly for those seeking a combination of user-friendly features and robust customer support. One of the platform’s most commendable aspects is its customer service. The support team is both prompt and accurate in addressing queries, ensuring that any concerns are resolved swiftly. This level of service is crucial for both new and experienced investors who value timely and precise assistance. Beyond customer support, Moneyfarm offers a well-structured investment service, designed to cater to a variety of financial goals. The platform’s intuitive interface makes it accessible, while its diverse portfolio options provide flexibility for different investment strategies. Overall, Moneyfarm excels in providing a seamless user experience, bolstered by a responsive and knowledgeable support team. Whether you are just starting out or looking to diversify your investments, Moneyfarm’s commitment to user satisfaction and efficient service makes it a solid choice
It’s another form of income
It’s another form of income
Excellent Investment company
Excellent Investment company
very informative and clear platform
very informative and clear platform
Easy to use and provide...
Easy to use and provide a good overview
Easy-going
Easy-going
Does what is does well
Does what is does well
Accessible and relatively cheap fees....
Accessible and relatively cheap fees. Professional in all aspects.
An efficient, proactive organization.
An efficient, proactive organization.
Great service and app
Great service and app
Best in class
Best in class
n/a
n/a
Faultless experience
Faultless experience
Easy and efficient way to...
Easy and efficient way to invest with user-friendly app
Moneyfarm is the investment platform...
Moneyfarm is the investment platform that I’ve been with for numerous years I’ve never looked back.
A great experience in starting...
A great experience in starting to invest for the first time.
Like the opportunity to talk...
Like the opportunity to talk to an advisor and they are excellent at keeping in touch. Risk is managed well when you set up an account.
Great return great telephone support...
Great return great telephone support reasonable fees
Cost effective and good customer...
Cost effective and good customer support, with the exception of one consultant who has now been replaced. Disinvesting can be cumbersome and the process and time scales should be clearer.
- Expert opinion: Moneyfarm reviewed & rated
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
