Moneyfarm Pension Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.1/10Excellent

Based on 251 customer reviews and our expert analysis

  • Experts rate Moneyfarm Pension highly, noting its simple investment options and low account fees, which start at 0.75% for smaller accounts and decrease for larger investments. The platform is praised for its user-friendliness and excellent customer service, although it has limitations such as a lack of individual shares and no access to US shares.
  • Across 251 user reviews on Good Money Guide, averaging 4.3/5, customers frequently highlight the ease of use, effective portfolio management, and responsive customer service. However, there are significant concerns regarding customer service failures, particularly related to fund transfers, which have led to frustrations and financial losses for some users.

Moneyfarm Pension Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Moneyfarm Pension across five key areas of our review framework.

  • Pricing4.5
  • Market Access4.5
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Simple investment options
  • Low account fee of 0.75%*
  • Easy to use

Cons

  • Limited amount of individual shares
  • No US shares available
See full expert review

Our verdict

Moneyfarm lets you invest your pension in one of seven ready-made simple and diverse portfolios with different degrees of risk and reward. Users can transfer a pension or setup a new one and Moneyfarm will manage your portfolio based on your retirement target date by reducing the risk as the time approaches.
Capital at risk.

Is Moneyfarm's pension any good?

Yes, Moneyfarm’s pension account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%

Fees: Moneyfarm's pension account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%

Customer reviews for Moneyfarm

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 251 reviews

  • Excellent62%
  • Very good19%
  • Basic10%
  • Poor3%
  • Bad7%
What customers like
  • Helpful customer service
  • Good interest rates
  • Effective portfolio management
What customers dislike
  • Poor handling of transfers
  • Inadequate compensation offers
  • Misleading information on fees
Read customer reviews

Confident that my Investment is...

Josephine Farrell ·

Confident that my Investment is in good hands and Im delighted with my Returns

Easy to use and user...

Brian Lindsey ·

Easy to use and user friendly

Easy to talk with someone...

VALERIE DE LA ROSA ·

Easy to talk with someone -good app and website so you can always see your account

Very good

joe cannings ·

Very good

Easy to use app, useful...

Theresa Broomfield ·

Easy to use app, useful information, good customer service and low fees

Good

Alex Davies ·

Good

4/5

Paul Godding ·

Approachable

Peter Champion ·

Approachable

amazing customer service, great value...

aida hota ·

amazing customer service, great value for money

Moneyfarm offers a great investment...

George Onwe ·

Moneyfarm offers a great investment opportunity and services. It provides a platform through which I can monitor all the transactions in my business and in a very transparent manner too. I would highly recommend their services who is keen on medium to long term investment.

Great service and experience.

Riccardo Scotti ·

Great service and experience.

Nice website and dedicated personal...

Thomas Priddle ·

Nice website and dedicated personal advisor for financial checkups

I dont have any knowledge...

cathryn anne clarke ·

I dont have any knowledge of investments and Money farm has been extremely helpful. I trust them

5/5

Timothy Hocks ·

user friendly, good returns

Mara Blakemore ·

user friendly, good returns

Good returns. Good personal support

Iain Hunneybell ·

Good returns. Good personal support

Very easy to find help...

Catherine hughes ·

Very easy to find help and to use

Everything is OK

Mr David Billington ·

Everything is OK

My portfolio is growing very...

Oyedeji Jaiyeola ·

My portfolio is growing very well

Quality

Marcus flint ·

Quality

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