- Experts commend the Moneyfarm Investing App for its user-friendly interface and low-cost investment options, highlighting its risk-based portfolios and strong customer service ratings. However, they note limitations such as the absence of individual US shares and a restricted selection of stocks.
- Across 251 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the app's ease of use, effective portfolio management, and responsive customer service. Conversely, a significant number express frustration over poor customer support and issues with fund transfers, with some reporting substantial financial losses due to these errors.
Moneyfarm Investing App Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Moneyfarm Investing App across five key areas of our review framework.
- Pricing5.0
- Market Access4.0
- Online Platform5.0
- Customer Service5.0
- Research & Analysis4.0
Pros
- Risk-based portfolios
- Low-cost investing
- Easy-to-use
Cons
- Limited amount of individual shares
- No US shares available
See full expert review
Our verdict
As a robo-advisor, Moneyfarm’s digital wealth management investing app makes personal investing simple as you don’t have to pick your own investments. You just decide how much risk you want to take. You can invest in any of the seven risk-based portfolios through a stocks and shares ISA, a pension or a GIA. Capital is at risk.
Is your Money Safe in the Moneyfarm App?
Yes, the Moneyfarm app connects to all your Moneyfarm accounts and lets you view your portfolio balance and performance while on the move. As Moneyfarm is a fairly passive investment account and not that complicated, you can also use the app for making deposits and choosing investment portfolios.
Fees
Moneyfarm investing account fees start at 0.75% for accounts between £500 and £50,000, then above £100,000 it costs 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%.
What is the App Like to Use?
Customer reviews for Moneyfarm
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 251 reviews
- Excellent62%
- Very good19%
- Basic10%
- Poor3%
- Bad7%
What customers like
- Helpful customer service
- Good interest rates
- Effective portfolio management
What customers dislike
- Poor handling of transfers
- Inadequate compensation offers
- Misleading information on fees
Read customer reviews
Really good, easy to use...
Really good, easy to use app, good for someone starting off in investments, wish they would produce a detailed CGT report for tax purposes
5/5
Excellent all round
Excellent all round
Fantastic and able to get...
Fantastic and able to get advice
Fabulous customer support
Fabulous customer support
ok
ok
Very easy to deal with...
Very easy to deal with and the results speak for themselves.
I have found Moneyfarm a...
I have found Moneyfarm a excellent company to invest with.
Informative and very helpful
Informative and very helpful
Excellent
Excellent
Easy to use, friendly customer...
Easy to use, friendly customer service
easy to understand investments
easy to understand investments
Great app that makes investment...
Great app that makes investment easy. Also good advice given by telephone with your nominated person at MoneyFarm
More experience with this and...
More experience with this and find it comprehensive and user friendly.
5/5
Comprehensive and detailed with plenty...
Comprehensive and detailed with plenty of information and analysis.
Daily updates - good service...
Daily updates - good service with low fees
Modern investment platform
Modern investment platform
The sign of a good...
The sign of a good product is when nothing goes wrong and everything seems to take care of itself. That's mostly the case with MoneyFarm. I did one one issue where an investment I made was not showing up in my portfolio and the technical support team were excellent in solving the problem quickly.
Regular updated info
Regular updated info