Moneyfarm Investing App Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.9/10Very good

Based on 251 customer reviews and our expert analysis

  • Experts commend the Moneyfarm Investing App for its user-friendly interface and low-cost investment options, highlighting its risk-based portfolios and strong customer service ratings. However, they note limitations such as the absence of individual US shares and a restricted selection of stocks.
  • Across 251 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the app's ease of use, effective portfolio management, and responsive customer service. Conversely, a significant number express frustration over poor customer support and issues with fund transfers, with some reporting substantial financial losses due to these errors.

Moneyfarm Investing App Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.6Excellent

Our experts have rated Moneyfarm Investing App across five key areas of our review framework.

  • Pricing5.0
  • Market Access4.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis4.0

Pros

  • Risk-based portfolios
  • Low-cost investing
  • Easy-to-use

Cons

  • Limited amount of individual shares
  • No US shares available
See full expert review

Our verdict

As a robo-advisor, Moneyfarm’s digital wealth management investing app makes personal investing simple as you don’t have to pick your own investments. You just decide how much risk you want to take. You can invest in any of the seven risk-based portfolios through a stocks and shares ISA, a pension or a GIA. Capital is at risk.

Is your Money Safe in the Moneyfarm App?

Yes, the Moneyfarm app connects to all your Moneyfarm accounts and lets you view your portfolio balance and performance while on the move. As Moneyfarm is a fairly passive investment account and not that complicated, you can also use the app for making deposits and choosing investment portfolios.

Fees

Moneyfarm investing account fees start at 0.75% for accounts between £500 and £50,000, then above £100,000 it costs 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%.

What is the App Like to Use?

Moneyfarm Investment App

Customer reviews for Moneyfarm

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 251 reviews

  • Excellent62%
  • Very good19%
  • Basic10%
  • Poor3%
  • Bad7%
What customers like
  • Helpful customer service
  • Good interest rates
  • Effective portfolio management
What customers dislike
  • Poor handling of transfers
  • Inadequate compensation offers
  • Misleading information on fees
Read customer reviews

Intuitive access and good performance

Chris Thompson ·

I m very pleased wit their performance so far.

For me, they are an...

Julian Bannister ·

For me, they are an exceptional business and long may that continue. Enjoyed being part of the journey since 2017 and would highly recommend. Feel I am in very good hands when it comes to wealth management.Thank you!

very good

Kevin William Henderson ·

very good

The "human touch" when seeking...

Richard SCott ·

The "human touch" when seeking general advice around products & how best to use those products .

?

Gerard Gaskin ·

?

use them on line

Rupert Sean Bellamy ·

use them on line

valid service for letting others...

Giuseppe Trovato ·

valid service for letting others invest for you

Can't fault them for customer...

GEOFFREY ALAN WINSLOW ·

Can't fault them for customer service and investment advice

Outstanding platform for people who...

Jessica Bonnick ·

Outstanding platform for people who are new to investing. You receive a designated investment advisor who manages your portfolio and contacts you when opening your account to discuss your relevant experience of investing and investment goals. The customer service team is also immediately on hand if you need anything with their easy to use and functional app. Very happy I chose Moneyfarm as a new investor.

Very professional and reliable

Lorenzo Dardi ·

Very professional and reliable

Happy to let Moneyfarm invest...

Richard Berrett ·

Happy to let Moneyfarm invest my savings.

Very good returns since 2011

Veronica Houngan ·

Very good returns since 2011

5/5

Philip Anthony Johnson ·

Great customer service app easy...

John Kenny ·

Great customer service app easy to read and find what you want

Very happy with it

Edouard Tatschke ·

Very happy with it

An excellent service provided by...

Julian Brown ·

An excellent service provided by Money farm since I've invested with them

Very easy to register on...

Marilyn Nugent ·

Very easy to register on their website. Comfortable and confident in their advice. Blogs Excellent, easy to read and understand.

Good performance

Adriano Wendler ·

Good performance

Trustworthy, easy to understand, efficient

Derek John Towe ·

Trustworthy, easy to understand, efficient

Easy to use & cost...

Mark Slade ·

Easy to use & cost effective

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