- Experts commend the Moneyfarm Investing App for its user-friendly interface and low-cost investment options, highlighting its risk-based portfolios and strong customer service ratings. However, they note limitations such as the absence of individual US shares and a restricted selection of stocks.
- Across 251 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the app's ease of use, effective portfolio management, and responsive customer service. Conversely, a significant number express frustration over poor customer support and issues with fund transfers, with some reporting substantial financial losses due to these errors.
Moneyfarm Investing App Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Moneyfarm Investing App across five key areas of our review framework.
- Pricing5.0
- Market Access4.0
- Online Platform5.0
- Customer Service5.0
- Research & Analysis4.0
Pros
- Risk-based portfolios
- Low-cost investing
- Easy-to-use
Cons
- Limited amount of individual shares
- No US shares available
See full expert review
Our verdict
As a robo-advisor, Moneyfarm’s digital wealth management investing app makes personal investing simple as you don’t have to pick your own investments. You just decide how much risk you want to take. You can invest in any of the seven risk-based portfolios through a stocks and shares ISA, a pension or a GIA. Capital is at risk.
Is your Money Safe in the Moneyfarm App?
Yes, the Moneyfarm app connects to all your Moneyfarm accounts and lets you view your portfolio balance and performance while on the move. As Moneyfarm is a fairly passive investment account and not that complicated, you can also use the app for making deposits and choosing investment portfolios.
Fees
Moneyfarm investing account fees start at 0.75% for accounts between £500 and £50,000, then above £100,000 it costs 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%.
What is the App Like to Use?
Customer reviews for Moneyfarm
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 251 reviews
- Excellent62%
- Very good19%
- Basic10%
- Poor3%
- Bad7%
What customers like
- Helpful customer service
- Good interest rates
- Effective portfolio management
What customers dislike
- Poor handling of transfers
- Inadequate compensation offers
- Misleading information on fees
Read customer reviews
Very good at keeping you...
Very good at keeping you informed about your investment and the current finacial situation
Simple, reliable and quality
Simple, reliable and quality
Fantastic customer support that makes...
Fantastic customer support that makes you feel like a very valued customer. The help and guidance is second to none and the investments themselves are very professionally handled.
Very good investment
Very good investment
It’s quite good and I...
It’s quite good and I hope it will give a good return
Excellent
Excellent
Great investment app. Really good...
Great investment app. Really good customer service. Amazing company
I personally love their customer...
I personally love their customer service, keeping customer in the know and efficient app, flexible and easy to use.
Simple to use
Simple to use
Great platform, easy to navigate...
Great platform, easy to navigate and intuitive
Very good service,easy to understand...
Very good service,easy to understand ,and kept up to date.
It’s easy to navigate. Offers...
It’s easy to navigate. Offers choice of options. Good value fees
Always there to help
Always there to help
A relaible platform with good...
A relaible platform with good stats and service
Easy to invest with sound...
Easy to invest with sound advice and reasonable fees
really excellent
really excellent
Is probably the best and...
Is probably the best and easiest to use of all the platforms
Steady and trustworthy, good for...
Steady and trustworthy, good for long term investors who can rely on your contributions being invested sensibly
I had only positive experience...
I had only positive experience with Moneyfarm
Great service , returns ,...
Great service , returns , pricing and easy to use app . Highly