InvestEngine Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.3/10Excellent

Based on 1,635 customer reviews and our expert analysis

  • Good Money Guide experts commend InvestEngine for its user-friendly platform and zero-commission ETF trading, highlighting its recognition as “Best ETF Platform” in the 2025 Good Money Guide Awards. They note the simplicity of starting investments and the availability of a managed service, though they mention a limited range of about 763 ETFs as a drawback.
  • Across 1635 user reviews on Good Money Guide, averaging 4.8/5, customers frequently praise the platform’s ease of use, low fees, and extensive selection of ETFs. Many users appreciate the straightforward investment process and the helpful customer service, although some express concerns about the responsiveness of support. Overall, the platform is seen as an excellent choice for both beginners and experienced investors seeking low-cost options.

InvestEngine Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.5Excellent

Our experts have rated InvestEngine across five key areas of our review framework.

  • Pricing5.0
  • Market Access4.0
  • Platform & App5.0
  • Customer Service4.5
  • Research & Analysis4.0

Pros

  • Fractional ETF investing
  • Zero commission ETFs
  • Managed ETF portfolio service
  • Free ETF SIPP account

Cons

  • Limited to ETFs
  • Cannot buy individual shares
See full expert review

Our verdict

InvestEngine is one of the cheapest ways to buy ETFs as they offer zero account fees for DIY investors as well as low-cost simple managed ETF portfolios. They also have a managed ETF investment service, for those that want help with what to invest in.

Is InvestEngine any good?

Yes, InvestEngine won “Best ETF Platform” in the 2025 Good Money Guide Awards.

InvestEngine makes it really simple to get started by investing in ETFs with zero commission, although the market range is a bit limited if you are looking for more complex asset classes. Plus, they also have a managed service for those who want an expert to build a diverse portfolio of ETFs for them.

Pricing: Top marks as it is actually free to buy and hold ETFs in a GIA and ISA (although keep in mind you have to pay ETF charges to the exchange). Plus, the InvestEngine SIPP is free and managed accounts are very low cost too

Market Access: InvestEngine only offer about 763 ETFs on their platform so are marked down a bit here. However, they do offer enough to build a diverse portfolio of exchange-traded funds.

Platform & App: Both are well built and easy to use, intuitive and cross-device

Customer Service:  InvestEngine are easy to contact through chat (even on weekends) plus an active community board. There is no published phone number on the site though.

Research & Analysis: There are some good insights on their blog, with fairly active social channels (mainly investing tips or product highlights).

InvestEngine Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.8Excellent

Based on 1,635 reviews

  • Excellent89%
  • Very good9%
  • Basic2%
  • Poor0%
  • Bad1%
Read customer reviews

New to this!

Lynne Dickson ·

A new investor and after taking some local financial advice I registered with invest engine.
A really simple process for first timers and easy to use app.
My approach-watch, learn and be in it for the long term

Impressive and well organised.

Mark Hawthornthwaite ·

Invest Engine provides a brilliant and easy to manage platform. The fees are amongst the lowest anywhere in the UK. Investing has never been so simple.

The best customer service

Helma ·

The customer service from InvestEngine is outstanding, the team is very responsive and helpful in solving each question.

To earn more money through your Company.

LES JOHN SWANN ·

2) I have a savings one, but cannot remmember.

Very pleased at ease of use, security and reward

Alex Czerniewski ·

Very user friendly and secure. Offers some of the cheapest fees in the market. I like the transparency in that you can view all transactions historically and I like the analytics section showing the distribution of my investments in terms of sectors and asset classes for example. So far i’ve done a fair little profit and keep investing in the long term. Thank you for such a wonderful investment modality for the plebian investor! 🙂

ETF funds provider

Dasha Avery ·

I found it was easy to use Investengine. Once my bank account was approved. There is no customer service on the telephone. But they do answer the emails within 2 hours. I found the service friendly and reliable. Good interface for ETFs graphs and a great variety of funds.

Great Platform

Nooni ·

This platform is excellent for new ETF investors. It’s easy to use, from opening an account to managing your investments. The fully managed service is reliable, and the customer service team is knowledgeable and responsive. Overall, I’m very satisfied with the platform and its services.

Simple and effective platform to invest in ETFs

Alfie Armstrong ·

Easy to use and provides everything you need from an ISA for long-term investing

Excellent

Peter Wilson ·

This is the perfect way to set up your investment. The set up guide helped me select my portfolio with easy to understand risk meter. Then an easy direct debit and I have automated my financial future.

Great value, great app

Luke T ·

It’s been really easy to get started with InvestEngine and the app is very easy and simply to use with enough information tucked away.

Really easy to deal with

Julian Harris ·

Set up an account and easily stepped through account management

ISA

Wendy Smith ·

I’ve been using InvestEngine since the middle of last year and I have been happy with their service and performance. I have discussed the company with many of my friends and family, actively encouraging them to consider investing with them.

Investment hub simplified

Richard McCreanor ·

I recently came across InvestEngine to open a SIPP without paying extortionate fees that I was witnessing from other providers who were raising their Management Fees. I liked the easy account opening and the options available to either invest from my own choices, invest from a managed fund for a small fee or leave as Cash at no charge whilst attaining tax relief from HMRC. I also opened a DIY ETF investment portfolio and took advantage of the offer of gaining anywhere between £20 and £100 for doing so. I referred a friend and once they had invested we both received a bonus which is now invested in our DIY ETF. All of this was completed with ease and without complication. First rate service and excellent platform. Would thoroughly recommend InvestEngine. I am currently in profit but keeping a wary eye on the US AI tech and US political situation for future returns.

Easy to invest

lidiana ·

I fid it very easy to use and invest /

Low cost self managed SIPP

David H ·

Low cost self managed SIPP. Easy to use app, control your own portfolio balance with , percentages and auto invest to that level

Clean and simple

Mike ·

I use their stocks and shares ISA. The app is functions great, is simple to use and viewing portfolio performance is straightforward. Very affordable and clearly ahead of the rest of the competition right now.

A Cheaper and Smarter Investment Choice

Jennings ·

When Vanguard raised its fees, I knew I had to explore other investment platforms, and that’s when I found InvestEngine—a game-changer in low-cost investing!

InvestEngine offers an incredibly cost-effective way to invest, with zero platform fees for DIY investors and low fees for managed portfolios. Compared to competitors, it’s a much cheaper alternative without compromising on quality.

What really stood out for me was the ease of use and the ability to build a well-diversified portfolio with access to a wide range of ETFs. The platform is intuitive, and the auto-rebalancing feature for managed portfolios ensures my investments stay on track.

If you’re looking for a low-cost, efficient, and user-friendly investment platform, InvestEngine is the way to go! Highly recommended for anyone wanting to maximize their returns while keeping fees to a minimum.

#InvestEngine #Investing #LowFees #SmartInvesting

Great Value Low Cost Platform

Chad Yates ·

User friendly platform and zero fees! Very simple to use and a wide range of ETFs to suit most long term investors.

So easy to manage

Dan Spraggs ·

Having never invested before i now have a Cash ISA with Invest Engine. They manage the account for me, for a very small fee, and rebalance my portfolio on a regular basis. As a novice investor i have been so happy with their service.

confusing cash balances

jose bridgwater ·

Generally good and low cost. Minor niggles include it lacks inverse ETFs so you cant hedge and of course doesnt have daily liquidity which is one main attraction of direct ETFs if you are punting. Also lacks the US ETF universe. Bigger niggle is the way the platform handles cash balances is very odd … it seems to put each ETF in a box and you assign cash to that box …. rather than having a total portfolio cash balance; and then you have to press extra buttons to get the cash you put in that box to invest in the corresponding ETF … so on numerous occasions it turned out i hadnt invested when i thought i had. Finally, just like many banks and financial platforms .. their know your client process is tedious and largely pointless beyond appearing to tick some BoE type KYC boxes…. IE feel free to call me if you want to know why.

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